Customer Ratings & Reviews
- Model:
- 77-81236
- SKU:
- 6439193
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the Commuter Series case offers excellent protection and a great fit for the Samsung Galaxy S21 Ultra 5G. Positive feedback also highlights the case's ease of use, good grip, and lightweight design, although some find the price point to be relatively high. A few users mentioned that the case is not bulky and that wireless charging works well. While most are satisfied, some customers expressed a desire for an included screen protector.
This summary was generated by AI based on customer reviews.
Decent phone case.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Otter Box has great phone cases but i feel like this one lacks a little bit of protection. Its a bit too open but it isn't the series I usually go with.
No, I would not recommend this to a friendOtterbox
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Shattered my phone on a drop in this case. Suprising, but could have been due to the silicone portion having wear and tear. No apparent damage to the case.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello,
We're sorry to hear about the damage to your device while it was in a Commuter Series case. While our cases are tough, there are some variables that can't be predicted. Though we're not able to extend our warranty to the device itself, we're more than happy to get you taken care of with a replacement case. Please don't hesitate to reach out to our helpful Customer Service Team at 1-855-688-7269, and we can get your claim started.
Best,
OtterBox Customer Service Team
Great bargain
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great case for the price, was looking for a case for my s21 ultra and saw this case was available at a reasonable price.
I would recommend this to a friendPhone case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was looking for an affordable phone case to protect my phone. This met all my needs.
I would recommend this to a friendAwesome
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product, serves it purpose!!! It holds up well and sits in phone holder nicely
I would recommend this to a friend- Pros mentioned:Fit
Too loose
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This worked great at first. Fit my phone perfectly. After a while it started getting loose on the right side where all of the buttons are, and my phone slips out of the case occasionally. Very disappointing for this brand, I was expecting better quality. The case itself is in great condition, no scratches or scuff marks.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear that your Commuter Series case isn't staying on your phone! That's certainly unusual, and we'll be sure to let our design team know about your experience. In the meantime, we have a great warranty, and we'd be more than happy to get you taken care of with a replacement OtterBox. Feel free to call us at 1-855-688-7269, and we can get your claim started.
Best,
OtterBox Customer Service Team
Good but slippery
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Holds the phone nice but the case is a little to slick for me to hold. I wish it had some kind of rubber on the sides to help hold it.
No, I would not recommend this to a friendIcole
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This case definitely does its job but its the most uncomfortable case for my hands. The ends feel so bulky and sharp
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about your disappointment with your Commuter Series case! ! We appreciate your feedback about the size of your case, and we'll be sure to let our design team know about your experience. If you're looking for something a bit sleeker, we'd suggest checking out our Symmetry Series cases! If you have any questions, give us a call at 1-855-688-7269, and we can get you taken care of.
Best,
OtterBox Customer Service Team
New phone for me
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new phone, got it last summer and have no problems with it great camera.
I would recommend this to a friendGood case could be better
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great case but after about a year the top corner started to flare out and let dirt underneath
I would recommend this to a friendFeels good on hand
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this case from this brand, looks so good and feels good on the hand
I would recommend this to a friendNice Case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice looking case and very sturdy. Great case for the price.
I would recommend this to a friendDon't get
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For an otterbox it was terrible. The cas estarribg falling apart befire a year and i am not someone that is hard on their phone. I only do small drops once in awhile. I rake good care if my stuff but this case was terrible.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We apologize that you have experienced an issue with your Commuter Series case. We have a great warranty and we would be most happy to get you a brand new case via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
Customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very protective and durable. I have dropped my phone several times and no issues at all
I would recommend this to a friendOtterBox
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great protection for the cell phone,highly recommended
I would recommend this to a friendS21 ultra 5G case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality case for a samsung galaxy. Tough and slick. Durable and nice color.
I would recommend this to a friendperfect fit
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can't go wrong with otterbox. They never let me down
I would recommend this to a friendGreat case
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great case but had to return it. Got it for the wro g phone.
I would recommend this to a friendI am very happy with this purchase, and would recc
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy with this purchase, and would reccomend
I would recommend this to a friendDisappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Usually very solid case but this one is warped at the top right after a few months.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about how your Commuter Series case ended up getting warped! We appreciate your feedback, and we'll be sure to let our design team know about your troubles. In the meantime, we have a great warranty, and we'd be more than happy to get you taken care of with a replacement case. Give us a call at 1-855-688-7269, and we can get your claim started.
Best,
OtterBox Customer Service Team