Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $16.99
Clearance
The comparable value price is $39.99

Customer reviews

Rating 4.6 out of 5 stars with 654 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers consistently note the Commuter Series case offers excellent protection and a great fit for the Samsung Galaxy S21 Ultra 5G. Positive feedback also highlights the case's ease of use, good grip, and lightweight design, although some find the price point to be relatively high. A few users mentioned that the case is not bulky and that wireless charging works well. While most are satisfied, some customers expressed a desire for an included screen protector.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 654 reviews
  • Rated 4 out of 5 stars

    Good Quality Case!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality case, looks and feels sturdy. Color is nice. Looking forward to using this with the S21 Ultra.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality, camera is a huge upgrade. 10/10 would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very strong case and looks awesome. I recommend it to everyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone case

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what was expected, came in perfect condition

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it...........................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter case

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case, this is my secind one for a new phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A protector

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant go wrong with this brand. Trust them like hell.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Keep the pen, leave the case

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed with this product. It provides almost no protection for your phone and the silicone cover is very brittle and prone to peeling off. Even with the included s-pen, this case is not worth it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Calidad

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent good quality good color good service, practic

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok case

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does it job so far. Only issue would be the charger cover not needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Otterbox

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It could be an amazing case but the top right always becomes loose

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Otterbox

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent cases For samsung s22 ultra Black color

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Durable

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product fit perfectly and is of excellent, durable quality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case can take a beating. Have been through 2 cases though

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not the best otterbox product

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was too lose and flimsy and too heavy for my taste I had to return it.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi, Pablo!

      We're sorry to hear about your disappointment with your Commuter Series case! We appreciate your feedback about the size and weight of your case, and we'll be sure to let our design team know about your troubles. It's odd to hear that your case was fitting loosely, and we'll pass your thoughts up the ladder. We're sad that you ended up returning your case, but we hope you choose to give us another chance in the future.

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 1 out of 5 stars

    Case for this phone is defective

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely terrible does not fit phone. Phone fell off bed a now has a huge spider web crack and is now almost unusable. Would not recommend. Originally paid 60.00

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please give us a call at 1-855-688-7269 with any questions or if you’d like a new case. OtterBox

  • Rated 2 out of 5 stars

    Case

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is very slick so it slips out of hands very easy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dont Buy OtterBox with this Rubber.

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cheap rubber compound not very tough, wants to stretch even if you dont do anything to make the rubber stretch. But in the end it gets to be lose rubber with dirt getting behind it.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      We're sorry to hear about this unusual situation! We are certain that a replacement through our product warranty will help to rectify this issue. Just give us a ring at 1-855-688-7269 and we would be happy to help.
      Cheers,
      OtterBox Customer Service OtterBox

  • Rated 1 out of 5 stars

    Trash!

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not enough hard plastic to keep the soft foam stuff in shape. My cover is distorted now and the soft foam is loose from the phone in some spots. Don't waste your money! I got 2 of these cases and both are doing this because of the poor design!

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi, Adam!

      We're sorry to hear about your disappointment with your Commuter Series case! We appreciate your feedback about your slipcover getting stretched out, and we'll be sure to get your thoughts passed along to our design team. In the meantime, we have a great warranty, so feel free to give us a ring at 1-855-688-7269, and we can get you taken care of.

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 1 out of 5 stars

    case stretched out

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had it a few months and its for some reason already streched out and wont fully cover or protect my phone

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear about your disappointment with your Commuter Series case! We appreciate your feedback about the slipcover on your case, and we'll be sure to let our design team know about your experience. In the meantime, we have a great warranty, so feel free to call us at 1-855-688-7269, and we can get you a replacement case.

      Best,
      OtterBox Customer Service Team OtterBox