Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $16.99
Clearance
The comparable value price is $39.99

Customer reviews

Rating 4.6 out of 5 stars with 654 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers consistently note the Commuter Series case offers excellent protection and a great fit for the Samsung Galaxy S21 Ultra 5G. Positive feedback also highlights the case's ease of use, good grip, and lightweight design, although some find the price point to be relatively high. A few users mentioned that the case is not bulky and that wireless charging works well. While most are satisfied, some customers expressed a desire for an included screen protector.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 654 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    My favorite

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best fit for the phone protection. I really feel secure with my case protection

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Nice

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Convenient if you don't need a full wallet. Added protection for you screen too. The magnetic latches to keep it closed could be a little more powerful, especially if you're not always a delicate person like me...lol. It's nice overall.

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    the best cases from otterbox

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the communter case series is by far my favorite and put them on all my phones, upgrade to the s21 and of course had to get this case. this is good if you dont want the bulk other other cases from otterbox

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good phone case

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case is good, definitely helps protect the phone but the rubber on the side doesnt sit flush anymore.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Solid case, fits well and easy in the hand.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case. Fits phone well and gives nice protection. Not too bulky, but a good fit in my hand. Recommended. Not fancy like many, but I don't want that. Functional and protective, but pricey for what it is.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    Strong Durable Otter Box

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know it's an older phone but due to the case which i always repurchase its still with me today.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Awesome case

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has dabbed my phone from many a drops, rocks dirt snow driveway lol

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Miss

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my new phone. There are a lot of features I am still figuring out. Updates are annoying and seem to reset things that an update should not even mess with. A recent update 1/4/22, made it so my contacts would not download to my vehicle and I could not use the handsfree feature to make or answer calls but could still talk through the Bluetooth system in my vehicle. Eventually, I could not even do that. I had to do a lot of work to correct it, including uninstalling my vehicle as a blue tooth device and re-pairing it with my phone, Twice! then it finally started working as it was supposed to. Other than that, it seems to be a good phone. More than I need but, most phones are nowadays.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    Duckfan Mark

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have found the OtterBox protective cover to be a great case to protect my Samsung S21 Ultra 5G phone. It is tough and durable without adding to much bulkiness to my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Good quality product.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    overall a good product. Not to big that it won't fit in your pocket, yet not to slim that it won't protect your phone. What else would you expect from an Otter Box product

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Outter box

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best outter box I had. Im so in love with this outter box. Its an life saver. Im always dropping my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Durable

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The OtterBox case protection is true as it is branded. I dropped my phone and not a dent or a scratch. The case is thick and durable. I gave the product five stars because I couldn't find it in other colors.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Good case

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is protective, I do not regret my purchase.....

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Protection for your investment

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, tough, easy to fit in your phone. Smart way to protect your phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great Quality

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best phone protection . I will never buy anything other then otterbox . I can drop my phone 100 times .

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    Great Phone case

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great case.. Otterbox has been my go to phone case for years

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Case

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cover for my phone which i drop alot and i mean alot

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great protection

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, accedently ran phone over with truck and screen was in good shape

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    .

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good case does help protect the phone. A big fan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Camera - and Phone Overall

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than I imagined and better than previous phones. For the last several years I've been buying less name brand phones, like Sony and BLU - not saying they're bad by any means. However, I decided to splurge a bit and this phone has been great. Love the picture quality above all else. It's expensive, in an afterthought, where you can probably buy a new computer/laptop for this amount. I wouldn't say I use my phone for anything crazy and am not big into mobile gaming so this was a tad overkill. I don't mind that though and maybe I will get into utilizing my phone more.

    I would recommend this to a friend