Outlet EventEnds Jan. 19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $34.99
Clearance
The comparable value price is $49.99

Customer reviews

Rating 4.7 out of 5 stars with 342 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

96%
would recommend
to a friend

Customers are saying

Customers often highlight the excellent protection and perfect fit this Commuter Series Hard Shell Case provides for their Samsung Galaxy Note 5. Many appreciate the case's ease of use and the improved grip it offers, while some find the added bulk or weight to be a minor drawback. A few customers commented on the case's design and quality, along with the included screen protector.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 342 reviews
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    The perfect case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case. Sturdy and slim without being bulky. Perfect fit. Great price too.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 3 out of 5 stars

    Nice case.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is nice but a little too bulky for my liking. However it does protect the phone very well

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi Rachel82,

      We’re glad that the Commuter is taking care of your Galaxy Note 5. We are sorry that it is a bit too bulky for your comfort level. Perhaps the Symmetry would be a better fit for you as it is slimmer than the Commuter. Check out the link below for more information on that OtterBox case.

      http://www.bestbuy.com/site/otterbox-symmetry-series-case-for-samsung-galaxy-note-5-cell-phones-blue-gray/4549800.p?id=1219765892320&skuId=4549800

      Of course, if you have any questions please do not hesitate to give our helpful Otters a call at 1-855-419-7417.

      Best,
      OtterBox Customer Service Team otterbox

  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great fit and looks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case fits very well and give good access to all ports and looks good too

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    I wish best had more Otterbein that I could have f

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the Otterbox in black. It's much better than the Samsung case.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Great case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this case great drop protection it only adds a little bulk not bad

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    Best case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used otter box for every phone I've had me this is still number 1

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    commuter otterbox for SG note5

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the commuter series of otterboxes. This black case is a winner.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great protector for my phone.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has protected my new phone admirably. I would recommend it for sure

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Go with otterbox go with the best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    simply the best case I've ever owned protects my precious devices!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It does what is suppose to do.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what is suppose to do. Is smooth n goes in my pocket easily.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great protection for the phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like it very much, very protected and most of all it supports a fall.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've dropped my phone a few times and everything stayed in tact.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good phone protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection.even has charger input covered so no dust and what not goes in.a little pricey but better safe then sorry.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great strong case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the very best case to protect your Samsung galaxy note 5.

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Great case!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protects and still looks stylish! Not bulky as other cases.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great protection for your phone.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very handy and great protection for the phone. Great brand also

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Second one I've bought

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second one that I bought recommend it to everyone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average Otterbox

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone case is too smooth around the edges. It needs to have bigger ridges or rougher rubber to hold on to it. It can slip out of your hands real easy.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi k5025,

      Thanks for the feedback. We’re sorry that the Commuter is a tad slippery for you. We were going for a smooth material that would make for easy access from pockets and such, but obviously we don't want your phone flying out of your hands! If you ever have any Otter questions or concerns, don't hesitate to give us a call at 1-855-688-7269 - we're always happy to help!

      Sincerely,
      OtterBox Customer Service Team otterbox

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great like the Otters! Good protection for the price

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case gets the job done! Dropped my phone a few times with the case on and phone is still protected!

    I would recommend this to a friend