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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 342 reviews

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96%
would recommend
to a friend

Customers are saying

Customers often highlight the excellent protection and perfect fit this Commuter Series Hard Shell Case provides for their Samsung Galaxy Note 5. Many appreciate the case's ease of use and the improved grip it offers, while some find the added bulk or weight to be a minor drawback. A few customers commented on the case's design and quality, along with the included screen protector.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 342 reviews
  • Rated 4 out of 5 stars

    Average Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case isn't what I expected but, its still a good one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bulky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish this case came with screen protector..very durable..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The otter box case is very nice and sturdy for any phone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Allows me to be productive, great images on camera.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little faster,thinner,lighter then my old Note 2

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality. Protects teenagers phone when dropped

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an ok case. I would have liked something that covered the whole thing but at the time that is what Best Buy had at the time for my phone. Not a big selection for the Note 5

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not a Fan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Though the Otter Box is built like tank the same features make plugging in for recharge a bear. The flap covering the ,recharge portal kept kicking the cord out of recharge mode mode [ I had to trim a portion of Otter Box to allow plug in for recharge...voiding the warranty. I did purchase the wireless recharge later. You cant beat the Otter Box for the heavy build of material. It takes a beating...saving the phone the abuse

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Fail

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Failed to protect the camera on my Galaxy Note 5 when I dropped it. Had to file an insurance claim.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Grip, Protection
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Love OtterBox Products

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an Otterbox before this on my Note 3 and loved it. This is the same, but less bulky than the Note 3 case. Feels good in your hand. I know this will protect my phone when I drop it since this happened several times with my Note 3. Highly recommend!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    did not protect my phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this case because I had good luck with them on my HTC phones. I have had this on my Galaxy Note 5 since day one. I discovered a cracked upper corner of the screen glass, I have no idea how it got there. I am not clumsy or abusive to my phone. Disappointed!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always put an OtterBox on my phone as soon as I get it but didn't want the added bulk this time with the new larger phone, I upgraded to the Note 5 from the Galaxy S4. I decided to give this one a shot because of the slim design and so happy I did! Great protection without the bulk.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Did not help save my phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My phone fell from a counter about 30" off the ground and the screen broke. It fell on the case and the inside rubber did not protect the phone. My phone is now junk.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bulky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went in looking for a case for my Note 5. This was seriously the only option they had. Is so bulky and thick that I got something else

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't even fit the phone. Wasted 40 minutes in line to buy and then exchange it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    The Best Case By Far

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very picky when it comes to cases for my new phones, especially one as delicate as the Note 5. I know I can never go wrong with an Otterbox. These cases offer supreme protection, not at all bulky and are easy on the eyes as their design is very simple. I always grab an Otterbox case because I know I'm getting the best!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    The protection you need, without the bulkiness

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When getting a phone case I'm always looking for a slim fitting case, Otterbox defenders do have maximum protection but I think its a bit much. The commuter gives all the protection needed and still keeps the phone fairly slim. The S pen is still accessible and there is a flap to cover the charge port when not in use. It's tricky to put on at first but it's a great case, that comes in a few colors if you look hard enough. I've dropped my phone a few times and it's has held up very well.

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    good case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this case because it dont give it a big bulky feel like the defender and i know it could take a drop only thing i wish it does have is a more softer feel in ur hand the plasic takes that away

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Fits like a glove

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought my wife a Note 5 and added this case, fits perfectly!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great Cover that really protects

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protected my phone from scratches and bumps from most drops that I have had.

    I would recommend this to a friend