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Customer Ratings & Reviews

Your price for this item is $19.99
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The comparable value price is $39.99

Customer reviews

Rating 4.8 out of 5 stars with 370 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are satisfied with the Commuter Series Hard Shell's protection and fit for their Apple iPhone 13. Many appreciate the case's lightweight design and easy-to-use features, along with its positive grip and attractive colors. While some find the price a bit high and note that MagSafe compatibility is limited, the overall feedback highlights the case's protective qualities and user-friendliness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 370 reviews
  • Rated 5 out of 5 stars

    Best Iphone Case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a new iPhone 13 and wanted to protect it with a strong case. The Otter Box certainly fits that description. Its safe and secure without being too heavy, or too expensive. Highly recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Satisfied

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far no issues. Product lives up to its name. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Best case ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome case I recommend to everyone that invest over $500.00

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hard Knocks School

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trite slimmer than the older Otter-box but keeps my phone safe from hard knocks -I love it! I have tried the other brands and they all ended up short compared to Otter-box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this case for my wife because she loves having big bully cases for her phones. She loves it so far and it works with wireless charging pads.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but not great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, I think the phone case is good. My only issue is that the screen is not totally protected. The edges of the screen are protected, but the screen could be damaged easily with a direct hit to it. I’ve used other otterbox cases that protect the screen in its entirety. If you’re looking for total screen protection, look elsewhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good! Waterproof for me

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case, I accidently put my phone in the washer for 30 minutes. The phone was not damaged and it was a great waterproof protector.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Joyce

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once again I had positive experience at Best Buy. David at Best Buy Leominster store as great. I also had him when purchasing my husband new phone IPhone 12 mini.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OtterBox Commuter.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OtterBox is the best! Have used the commuter model over the last 8 phones—great protection and quality!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Best cover yet! My screen hasn’t been damaged once, which is great because I was averaging 3 screen glasses a month.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE THE COLOR

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I USED TO LOSE MY PHONE IN MY PURSE WHEN I HAD A BLACK CASE. CHANGING TO THIS BEAUTIFUL ONE MADE A BIG DIFFERENCE. AND SO STURDY TOO.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Phone Cover Review

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always love the consistency I get from Best Buy, which is professionalism, knowledge, and a strong corporate environment.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the case except no protective screen cover

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased for my husband for his new iPhone 13. I didn’t like that there was no cover protecting the screen but my husband didn’t want one - did not want the ZAGG - InvisibleShield Glass+ Defense Screen on his phone. I thought it a mistake but it is his phone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    What are the best case protectors for your iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best cases for iPhone the only problem is that you lose the shape of the iPhone but they come in a very cool colors so if you are after a new look for your iPhone you might be interesting on something like this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone parts

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased several iPhone accessories for my new iPhone and the employees were very helpful. thank you; michael

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an Otter box…my third one. Quality product! It’s the only phone case that I would buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Herb’s Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switch from an android. Took a little while to get uses to it. Glad I switched. The phone is great with lots of features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone cover

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a great experience with Best Buy. She did a great job in finding the correct cover for my phone. Thank You

    I would recommend this to a friend
  • Cons mentioned:
    Magsafe compatibility

    Rated 3 out of 5 stars

    Otterbox protection - not fully MagSafe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case - always love an Otterbox. Quality you would expect! While it may be MagSafe compatible for charging, it’s not MagSafe compatible for accessory use. My only reason for returning.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear about your disappointment with your Commuter Series case! If you are looking for a case that works perfectly with all MagSafe accessories, we'd suggest taking a look at our made-for-MagSafe lineup of cases. If you need any help choosing, feel free to call us at 1-855-688-7269, and we can get you pointed in the right direction.

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    Can’t go wrong with otter box

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried original iPhone case it didn’t last an year. You can’t never go wrong with otter box.

    I would recommend this to a friend