Customer Ratings & Reviews
- Model:
- 77-85422
- SKU:
- 6471504
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.9 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers are satisfied with the Commuter Series Hard Shell's protection and fit for their Apple iPhone 13. Many appreciate the case's lightweight design and easy-to-use features, along with its positive grip and attractive colors. While some find the price a bit high and note that MagSafe compatibility is limited, the overall feedback highlights the case's protective qualities and user-friendliness.
This summary was generated by AI based on customer reviews.
A bit bulky
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice strong case but a bit bulky. Good value for the money
I would recommend this to a friendStill the same.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always the same quality I always expect from otter box.
I would recommend this to a friendIphone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This phone takes great pics and does everything else a phone should do.
I would recommend this to a friendIt's ok
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's decent protection for my teenager. Not the best but not bad
I would recommend this to a friendNeeds to be cheaper
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good phone. I like very much. Why does it cost so much money?
No, I would not recommend this to a friendPhone case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.She really likes the case. Slim and durable! So far no issue.
I would recommend this to a friendRubber part doesn't fit perfectly
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to like this case because it's sturdy and protective, but the rubber (inner portion of the case) just doesn't fit very well on my phone. The rubber doesn't quite stay down all the way and it's annoying to look at.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi, Carissa!
We're sorry to hear about your disappointment with your Commuter Series case! We appreciate your feedback about the inner slipcover not fitting well, and we'll be sure to let our design team know about your troubles. The good news is, we have a great warranty, and we'd be more than happy to get you taken care of with a replacement case. Feel free to call us at 1-855-688-7269, and we can get your claim started.
Best,
OtterBox Customer Service Team
Disappointed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is another case I believe second or third one I had to return on same weekend.that a Best Buy employee said would fit my phone.it did not.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Not quite sure why you'd be having such trouble with the fit of this Commuter Series case, as we go to great lengths to ensure everything will be dialed in for maximum protection. Just to make sure we're on the same page, this one is made specifically for use with the iPhone 13—is that the device you have?
Feel free to give our friendly Otters a call at 1-855-688-7269 if we can be of further assistance and we'll be more than happy to help make sure your device gets properly covered going forward!
Kindly,
OtterBox Customer Service Team
Its okay
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I normally purchase this style of otterbox casing for my phone but having the grip mechanism embedded on the on the back of the case causes the phone to be uneven when laid on its back. Kinda feels like my camera lens is more likely to be scratched on the suface of a table since the weight is distribubted more towards the top of the phone. Theres barely any protection in the camera lens area so i tend to put my phone face down just in case.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey Alex,
We're sad to learn you aren't a fan of your Commuter Series case. We put all our designs through over 200 hours of testing to ensure they're ready to safeguard your device. We'd be happy to share your comments. In the meantime, we suggest laying your phone screen side down for a flat laying experience.
Cheers,
OtterBox Customer Service Team
- Cons mentioned:Price
Worst purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely hate it, the OtterBox does not line up with the buttons on the left side of my iPhone so I had to cut it a bit, very difficult to turn the volume up and down….wish I had to box , I would definitely return it…..especially for the price I paid for it. Oh well, live and learn. Would not recommend this OtterBox to anyone.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about your frustration with that Commuter Series case! The issues that you're experiencing sound like what we've seen when using an iPhone 12 in an iPhone 13 case. Having said that, if you are using an iPhone 13 in this case, feel free to call us at 1-855-688-7269, and we can get you helped out.
Best,
OtterBox Customer Service Team
Fits loose
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fits loose around volume and power buttons. also collects a lot of lint from pockets
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about your disappointment with your Commuter Series case! It's certainly odd to hear that your case wasn't fitting properly. We'll be sure to get your feedback passed along to our design team. In the meantime, we have a great warranty, so we'd be more than happy to get you taken care of with a replacement case. Feel free to call us at 1-855-688-7269, and we can get a warranty claim started for you.
Best,
OtterBox Customer Service Team
Good case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a solid case and holding up very well these first few weeks.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're glad to hear that you're happy with your Commuter Series case! If there's anything keeping this from being a 5-star experience, please don't hesitate to reach out to our helpful Customer Service Team at 1-855-688-7269, and share your thoughts.
Best,
OtterBox Customer Service Team
Case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does not seem to protect like other cases a little disappointed
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about your disappointment with your Commuter Series case! Rest assured, that case has been through hundreds of hours of design testing to ensure it will provide your phone with the protection OtterBox is known for. If you do end up running into any issues with your case, we have a great warranty, so feel free to give us a ring at 1-855-688-7269, and we can get you helped out.
Best,
OtterBox Customer Service Team
UGLY COLOR
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.COLOR IS AWFUL. PERHAPS YOU COULD DARKEN IT TO BE PURPLE.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey, Larry!
We're sorry to hear about your disappointment with your Commuter Series case! We appreciate your feedback about the color of your OtterBox, and we'll be sure to get your thoughts passed along to our design team. If you run into any other issues with your case, give us a ring at 1-855-688-7269, and we can get you helped out.
Best,
OtterBox Customer Service Team
Can’t charge through case.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I generally love Otterbox cases. I’ve had one on all of my phones for the last 15+ years. But I can’t get my iphone 13 to charge on a wireless charger through this case
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about your frustration with your Commuter Series case! While that case is compatible with Qi charging, some chargers will perform better than others, so a different charging base may work better for you. Additionally, we recommend OtterBox Power accessories for the best wireless charging experience. If you run into any other issues with your case, please don't hesitate to reach out to our Customer Service Team at 1-855-688-7269.
Best,
OtterBox Customer Service Team
- Cons mentioned:Magsafe compatibility
Not MagSafe
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This case is not MagSafe, the MagSafe accessories do not stick to the phone. Deceptive advertising, do not buy!
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about any confusion with your recent purchase! While this case is capable of wireless charging on MagSafe chargers, it is not designed for optimal performance with all MagSafe accessories. If that's something you're wanting, we'd suggest checking out our line of made-for-MagSafe cases. If you have any questions, please don't hesitate to reach out to our helpful Customer Service Team at 1-855-688-7269, and we can get you taken care of.
Best,
OtterBox Customer Service Team
- Pros mentioned:Color, Protection
Great buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the material, color and the fact that my phone feels very well protected.
I would recommend this to a friend Covers mic
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Some reason it covers one of the phones noise canceling mics. Design flaw for sure.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear that you're having troubles with your Commuter Series case! All of our case designs pass our internal audio testing, so it's strange that your case is giving you issues. Go ahead and give us a call at 1-855-688-7269, and we'd be more than happy to get you taken care of.
Best,
OtterBox Customer Service Team
Pretty and stong
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty and strong.. very nice to the touch , not heavy and at a great price
I would recommend this to a friend- Pros mentioned:Color
Great color
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice lilac purple otter box looks super cute with my blue iphone
I would recommend this to a friend