Customer Ratings & Reviews
- Model:
- 77-83448
- SKU:
- 6471496
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers find value in the Commuter Series Hard Shell case's excellent protection and snug fit for their Apple iPhone 13 mini and iPhone 12 mini. Many appreciate its ease of use and the secure grip it provides, while some find the price point to be a bit high. Positive feedback also highlights the case's lightweight design and convenient charging port cover. However, the lack of a screen protector is a common point of concern for some users.
This summary was generated by AI based on customer reviews.
13 mini Otter box case
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Otter box case for the 13 mini has worked well for our needs
I would recommend this to a friend- Pros mentioned:Fit
Good case but beware of wireless charging compatib
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good case material and fit, and I like the color but it isn’t really good for wireless charging. I wish I had returned it
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We're sorry to hear you're having some trouble keeping your iPhone amped up wireless while using the Commuter Series case to help keep it safe from harm. This model has actually been tested and confirmed compatible with Qi wireless technology, though results can vary depending on what charger is being used. Are you going with one that incorporates Apple's MagSafe technology? For devices with that functionality, such chargers will likely provide the greatest performance.
Feel free to give our friendly Otters a call at 1-855-688-7269 if we can be of any further assistance and we'll always be happy to chat.
Best,
OtterBox Customer Service Team
- Pros mentioned:Protection
Goodbye dings and scratches
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect match for my phone! It has protected my new phone from dings and scratches after falling off my hands.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're glad to hear that you're happy with your Commuter Series case! If there's anything keeping this from being a 5-star experience, please don't hesitate to reach out to our helpful Customer Service Team at 1-855-688-7269, and share your thoughts.
Best,
OtterBox Customer Service Team
Disappointed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is another case a Best Buy employee said would fit my phone.it did not.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .What's going with your latest case that isn't fitting quite as it should? We work tirelessly to make sure our cases will provide a great fit for whatever device they're designed to cover in order to provide the best protection possible, so we were definitely surprised that you were struggling a bit.
Feel free to give our friendly Otters a call at 1-855-688-7269 so we can get a better understanding of the situation and help figure out the best path forward!
Kindly,
OtterBox Customer Service Team
Robust case but charging is a problem
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This cover on my iPhone 13 is extremely sensitive on a wireless charger. Slightest movement could mean a no charge position. I do like the case robustness but the charging sensitivity significantly impacts my rating.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi, Phil!
We're sorry to hear that you were having those issues with wireless charging in your Commuter Series case! While that case was designed with Qi charging in mind, we recommend OtterBox Power accessories for best wireless charging experience, though there are plenty of non-OtterBox charging pads that perform well with our cases. If you run into any other issues with your case, please don't hesitate to reach out to our Customer Service Team at 1-855-688-7269, and we can get you taken care of.
Best,
OtterBox Customer Service Team
Fit Issue
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Normally, I never have an issue with Otterbox. However, this one that i purchased doesnt quite line up how i would expect it. The portion of the flexible case that covers the charging port doesnt fully level with the rigid backplate. And the rigid plate doesn’t line up with the flexible portion. I’m just a little disappointed.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about your disappointment with your Commuter Series case! We greatly appreciate your feedback about the improper alignment of your port and outer shell, and we'll be sure to let our design team know about your experience. The good news is, we have a great warranty, and we'd be more than happy to get you taken care of with a replacement case. Feel free to call us at 1-855-688-7269, and we can get your claim started.
Best,
OtterBox Customer Service Team
- Pros mentioned:Protection
Perfect IPhone Case
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Familiar with Otter Brand iPhone cases. This one didn’t disappoint! Feel that my phone is safer from damage with an Otter Case.
I would recommend this to a friend - Pros mentioned:Protection
Great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My go-to case for years Lightweight with side grips. Saves your phone from impact
I would recommend this to a friend - Cons mentioned:Screen protector
Nice case
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fibe so far but haven’t dropped the phone yet. Gap between phone case and screen protector which is not great.
I would recommend this to a friend OtterBox 13 mini case
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.OtterBox Commuter was similar to the previous case I was very satisfied with; easy to set up the phone in the case.
I would recommend this to a friendiPhone 13
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Decent case for the reduced price It’s a case not the Mona Lisa
I would recommend this to a friendWill not fit iPhone 12 mini
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure how you put that on there Otterbox. Not even close to fitting a 12 mini. Rounded sides vs squared!
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We're sorry to hear you're having some trouble with the fit of your new Commuter Series Case. It's curious that you mentioned the sides of your device, as the case was designed to accommodate the squared edges that the iPhone 13 mini and iPhone 12 mini each have.
We'd love to learn more about your specific situation and help to get thing on the right track, so please feel welcome to give us a call at 1-855-688-7269 and we'll get right on the case!
Best,
OtterBox Customer Service Team