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Customer Ratings & Reviews

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The comparable value price is $39.99

Customer reviews

Rating 4.7 out of 5 stars with 289 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers consistently note the Commuter Series Hard Shell's excellent protection and snug fit for the Apple iPhone 13 Pro. Many appreciate its lightweight design and ease of use, along with the variety of colors available. However, some find the case adds a bit of bulk, and there are concerns about compatibility with wireless charging and magnetic accessories. The quality of the case itself is generally praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 289 reviews
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good phone case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good case, protects the phone and doesn’t fall apart when dropped from short distance.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    OtterBox for iPhone 13Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OtterBox is protecting phone as expected with the iPhone 13 Pro.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wifey loves the pink case. A must have to protect your investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Case

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case has saved my phone from many accidental damages so far after having it for a few months I do high recommend it doesn’t break the back panel of the phone like some cases do it delivers what is promised in the specks of this case

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Otterbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent overall protection from damage to my new phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Otterbox cases are the best!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox are always the most protective case for our phones!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best for drops

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The commuter series is a 2 piece case the inner silicon case, then a hard shell over that. I have had several iphones and I look for the new best case every time. And I always end up back to this case its great if you need drop protection.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Super slick but good protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super slick back makes the phone hard to hold onto. On the plus side it has good drop protection? I ordered a new case almost immediately after getting this one. Will be returning. Fits in pockets very nicely though, dust cover is what you would expect from otterbox.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear that your Commuter Series case didn't check all your boxes! We appreciate your feedback about the grip provided by your OtterBox, and we'll be sure to let our design team know about your experience. We're sad to hear that you returned your case, but we hope you choose to give us another shot in the future!

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    Can’t go wrong with this brand

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can’t go wrong with this brand. I’ve been using it for a decade at least and it always protects my phone well. Sadly I drop mine a lot so yes I get dings and dents on the case but it protects the phone well.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 4 out of 5 stars

    Outter box

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good case I recommend this for your new iPhone.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 3 out of 5 stars

    Okay case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s okay. It holds the phone well. Allows the phone to sit flat face up. I don’t like how slippery the back is. If they gave it more texture, I would have rated it 5 stars. Outside of that, it is a more comfortable size than the defender.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear that your Commuter Series case didn't check all your boxes! We appreciate your feedback about the grip provided by your OtterBox, and we'll be sure to let our design team know about your experience. If you run into any other issues with your case, feel free to call us at 1-855-688-7269, and we can get you taken care of.

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    Great phone case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been buying OtterBox cases for my phones for years. They never disappoint... and I drop my phone a lot. Highly recommend. Would not buy any other brand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned several Otterbox products and they never disappoint. Use in conjunction with a screen protector and your phone is *almost* indestructible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tough as nails

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox has been my trusted cell phone case for many years now. It has saved me THOUSANDS of dollars by protecting my phone from some pretty nasty spills.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than expected

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than expected. I haven't used Otterbox for years but so far this is the case I keep going back to. Feels good in the hand and mostly hides the camera bump.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Favorite Feature

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The feature I like the most is the cover on the bottom that protects where the charger plugs into. In the past, it got dirty with lint and dust.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter Box cover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter Box has bee our family GO TO for Cell phone protection. They are super durable, just like they say. Very happy with all Otter box purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OtterBox Commuter Series Hard Shell Apple iPhone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my husband who works construction but is nice looking for a business person as well. Would definitely purchase again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Man, I throw my phone around in the gym and this thing holds up perfectly. It’s also been dropped out of my truck. It’s really good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great durable case

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves it very durable. Wireless charges fine through the case with the cheap Best Buy insignia wireless charger too!

    I would recommend this to a friend