Customer Ratings & Reviews
- Model:
- 77-83452
- SKU:
- 6471472
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the excellent protection and snug fit offered by the Commuter Series Hard Shell case. Many appreciate its comfortable grip and stylish color options, while some find it adds a bit of bulk and lacks MagSafe compatibility. Positive feedback also highlights the case's ease of use, lightweight design, and overall good quality. A few customers expressed a desire for a built-in screen protector.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Protection
Works
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does what it is supposed to do. It protects the phone.
I would recommend this to a friend - Cons mentioned:Bulk
Great
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love that this case isn’t so big and clunky like previous otterbox cases.
I would recommend this to a friend Iphone 13 Max Pro Case
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far I like this very much. It is solid and well-built.
I would recommend this to a friendGreat tough case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Case is good, durable and resilient. Only downside is that while it does allow wireless charging, the case itself is too thick to allow the charging mount for in the vehicles to hold the phone up. No other issues and I just reverted back to my old in car mount as I really liked this case.
I would recommend this to a friend- Pros mentioned:Protection
Case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good case I’ve dropped my phone multiple times and my phone is still good
I would recommend this to a friend Best case I have found
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I work in construction and have used this case on all my phones I have owned the last 7 years. My phones go through a lot of abuse and have never had anything break.
I would recommend this to a friendGood slim solid case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good solid 2 piece case, that i have use and purchased over the years. Including on my iphone 11 pro max. Only complain is the speaker cut outs tend to get dirty and cause speaker/mic issues. But other than that pretty good slim case.
I would recommend this to a friendOtterBox protects like no other...
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the third OtterBox phone case that I have used on the various models of iPhones that I have owned. I wouldn't use any other type of case. OtterBox is strong, rugged, long-lasting and can handle most slip ups that may happen from day to day.
I would recommend this to a friendAwesome protection
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great case. The otterbox is tough it’s protects the phone from drops from any normal heights. It also allows me to charge the phone wirelessly. Would definitely recommend to anyone needing a case for their phone.
I would recommend this to a friend- Pros mentioned:Protection
Great box, horrible phone
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great box for a very very bad phone but OtterBox is great
I would recommend this to a friend nice case
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.nice case but doesn't work with wireless chargers.
I would recommend this to a friendDecent.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the fact that its a hard case, but a day or two after trusting my phone with this case the back side that is supposed to be protected shattered so I was very dissapointed. Therefore, the two stars i feel are very waranted.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We're very sorry to learn about your unfortunate experience with the Commuter Series case for your iPhone 13/12 Pro Max. While we design our cases to minimize the risk of damage, there are variables that can influence the outcome of any drop or fall that we're unable to prevent. We can't extend our warranty to the device itself, as we aren't the manufacturer. We'd be more than happy to help with a brand new case though. Please give our customer service team a call at 1-855-688-7269 with any questions or if you'd like a new case.
Warm Regards,
OtterBox Customer Support
Otterbox Apple 13 Max Case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I kept buying apple cases and they kept tearing appart and did not protect phone at all, gave this one a chance and its quality and protection and like night and day compared to the apple brand.
I would recommend this to a friendGreat Otterbox Case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the Otterbox series cases! I've used these for years, and have NEVER had a broken phone. Good quality. A little pricey, but it's worth every dime. Ended up returning because I found a color I liked better.
I would recommend this to a friendVery durable
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I personally dont care about magsafe chargers bc of how hot they get, so if you're the same, the case itself has been wonderful. very slim, very protective, does everything you could want out of a case
I would recommend this to a friendOtterbox Phone Case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the iPhone 13 Pro Max and I love the products that Otterbox makes. The case lightweight and durable to protect and secure my device and it was on sale which was an easy buy.
I would recommend this to a friendIt has one job.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I put it on my wife's phone and my wife's phone hasn't been destroyed. I feel as though thats a win. Still wireless charges too, which is rad.
I would recommend this to a friendEasy Decision
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded iPhone, so I have to protect the product. I dropped the phone a couple times already and the case has been reliable. Works great for me.
I would recommend this to a friendNot Worth It
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My phone dropped and the screen shattered beyond repair. I had to buy a new phone the day before leaving on a trip across country. Rubber wore out and stained.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please give us a call at 1-855-688-7269 with any questions or if you’d like a new case.
Won’t stay on mount in vehicle - otherwise great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Case itself was good. Downside was that it didn’t stay on the charging mount for in the vehicle. The case was returned for this reason and only this reason. Easy to put on and all buttons were functional. Phone charged wirelessly while in the case.
I would recommend this to a friend