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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 375 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the product's excellent protection, perfect fit, and good grip, along with its overall quality and ease of use. They also appreciate the appealing color options and reasonable price. However, some customers have noted that it adds a bit of bulk and weight, and can interfere with wireless charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 375 reviews
  • Rated 5 out of 5 stars

    Otterbox case

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product, great deal for it and the team I spoke with were all helpful in finding me a new case for my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like to cover on the charging port to keep it clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Durable Case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Durable and sturdy case that levels out the back to get rid of that annoying gap between the camera lens and the body of the iPhone. Wireless charging works well. Only concern is that some of my mag safe accessories do not work well with this.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    It does its job

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I like this case, the only thing is the rubber around the front is easily caught by fingers and I fear it will stretch out eventually like my other one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I needed and good product for the price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems good so far. Not as durable as the Defender but much less expensive.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this case , it durable and protect my phone well.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good case

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great string case for iPhone. Protects very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your asset with a good cover

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s actually pretty good. You will spend a little more but you get what you pay for. Right mix of rubber with hard plastic. Haven’t dropped it yet but IF I ever do, my phone will be ready.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Case Review

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case, Holds up very well, I have dropped it many times and never cracked my screen

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Same great Otterbox quality, but…

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    …this doesn’t fit well if you have a camera cover over your lenses. Most cases have enough room for a lens cover. This one fits a bit too tight and doesn’t leave good room. It still works, but doesn’t seat quite as well as it should.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Rachelincolorado

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter box quality. Sturdy and easy to use. Rugged.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good case brand

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid case for the price point, give it a go everyone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek and Strong

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case! Sleek and durable. Fits in a pocket or a bag. Great drop protection!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    So much better

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Ive been a consistent user of the defender on every phone ive gad but the change to this case has been so much better not thick in my pocket at all just way more practical

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Feels great

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Much more robust then the clear cases I used to get. Im not worried about drops or tossing on my desk.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    wireless charging yes, magnetic stand no

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The package said it worked with magnetic charging, and it does charge. What it didn't say is that the case does not have the magnetic ring to hold it to the phone stand I have to use my phone as a digital clock at night. The phone slides off, where my previous case magnetically stuck quite well to the stand.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      We’re so sorry to hear about the trouble with your product! Please reach out to our Customer Service Team via chat, and we are happy to help with any questions or concerns you may have on this! OtterBox

  • Rated 5 out of 5 stars

    Great fit and excellent protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits really well. I like that there’s a flap that covers the charging port which keeps it clean. Thin form helps the phone fit in my front pocket without feeling or looking bulky.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product but needs to be a bit thicker.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Normally a 5 start item, as I’ve had several. This new phone with the bigger rear camera lenses had me worried the case wasn’t quite thick enough to properly protect them so I bought an additional camera cover to solve the issue. Solid performance overall though. Just a design flaw IMHO.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Wireless charging

    Rated 2 out of 5 stars

    Too thick to use with a wireless charger easily

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not real thrilled with this, doesn’t work well with wireless charging. Like the protectiveness, just disappointed that it’s so hard to line it up to get it to charge wirelessly.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      We're sorry to hear you're having some trouble keeping things amped up wirelessly while using the Commuter Series case. Although the model has been tested to ensure compatibility with Qi wireless technology, all chargers are not created equal, so unfortunately, results can vary.

      Not sure what platform you're currently using, but our OtterSpot charger worked with this device/case combo during our internal testing, or if you have a MagSafe charger, that one should do the trick as well. Though fair warning, the Commuter Series case won't provide the latter with a "locking" connection like cases that are made specifically to compliment Apple's accessory ecosystem.

      Feel free to give our friendly Otters a call at 1-855-688-7269 if we can be of further assistance, and we'll always be happy to help!

      Best,
      OtterBox Customer Service Team OtterBox