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Customer Ratings & Reviews

$17.49
Save $32.50
Comp. Value: $49.99

Customer reviews

Rating 4.7 out of 5 stars with 370 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers express satisfaction with the Commuter Series Hard Shell's protective qualities, secure fit, and ease of use. Many appreciate the case's grip and the overall quality, while some find the color aesthetically pleasing. A few users noted that the case adds some bulk and may interfere with wireless charging. The price point is also frequently cited as a positive aspect.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 370 reviews
  • Rated 4 out of 5 stars

    14 Pro OtterBox Comuter case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the case. Works great with my phone. Would like to see a brighter teal color for the outer shell.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case love the construction Love the the color

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I expected a phone case to protect my phone. A simple drop from my nightstand and the back of my iPhone cracked.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please reach out to us via chat with any questions or if you would like a new case. OtterBox

  • Rated 4 out of 5 stars

    Tough Case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case. the little charger port cover keeps up the port clean.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s aight……………………………………………………………………………………………………..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No MagSafe

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Preston protection. Only downside is no MagSafe feature

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is pretty good quality for a lite version

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not many options.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing special. The front edge keeps slipping off the edge of the phone. I needed a phone case and this awas about the only thing Best Buy had in stock. I keep noticing their hooks are bare.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 2 out of 5 stars

    Wobbles on flat surfaces

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good case, but the phone wobbles when laid flat. I bought this because otter box sales told me it wouldn’t wobble, but it does. Returned.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Sounds like a result of that backside camera area, which we did feel it necessary to raise up a bit in order to help protect those awesome iPhone 14 Pro lenses. But we're very sorry for any miscommunication on that.

      Each of our cases for the iPhone 14 Pro will have a similar dynamic, so if that's a deal-breaker, unfortunately, we won't have a solution that meets the specific need. But definitely give our friendly Otters a call at 1-855-688-7269 if you have any other product questions and we'll always be happy to talk shop!

      Best,
      OtterBox Customer Service Team OtterBox

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best otter box

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have dropped my phone 2x already and it has saved my phone big time.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Commuter has always been my go to case for years with any phone

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Solid!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gorgeous, slim and offers spectacular protection for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its got great phone protection, and its a nice color love it!!

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 4 out of 5 stars

    Protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is perhaps the best iPhone cover of them all. Solid and sturdy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Blah, blah just basic good name

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s just basic, some of the extra rubber gets in the way of charging.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Does not fit properly.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not fit properly. Never had a bad OtterBox product before but this is the worst. In addition to very bad fit it is very slippery.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Thank you for your feedback. We have taken your feedback to the company for future consideration. OtterBox

  • Rated 5 out of 5 stars

    Otterbox rocks

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter box has protected my phone many a time. I have tried cheaper alternatives but have always come back to Otterbox. Great protection in a slim vibrant package!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not good fit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not fit tight, I am afraid it will come off at some point!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Slippery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s slippery. Not a good thing if you want to not drop your phone. I also don’t care for the little cover for the Lightning jack.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      We’re so sorry to hear about the trouble with your product! Please give our CS Team a call at 1-855-688-7269, or reach out to us via chat, and we are happy to help with this! OtterBox

  • Rated 3 out of 5 stars

    Not up to the mark

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case is strong but the sides will become loose and didn't fit properly

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Great to know you don't have any concerns about the durability of the Commuter Series case, though we were certainly sorry to hear that the overall fit of your current one has become weirdly wonky. Let's take it from the top with a brand-new warranty replacement that is sure to retain a secure and snug fit for the long haul. Just ping our friendly Otters at 1-855-688-7269 and we'll be glad to help get one in the works!

      Best,
      OtterBox Customer Service Team OtterBox