Customer Ratings & Reviews
- Model:
- 77-88421
- SKU:
- 6511024
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the Commuter Series Hard Shell's protective qualities, secure fit, and ease of use. Many appreciate the case's grip and the overall quality, while some find the color aesthetically pleasing. A few users noted that the case adds some bulk and may interfere with wireless charging. The price point is also frequently cited as a positive aspect.
This summary was generated by AI based on customer reviews.
Terrible case
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible phone case. Started warping about 4 months after buying it. Top right corner was falling off the phone. If you look at other pictures people posted here, it looks like same. I'm guessing most people review right after getting the case and not 6 months down the road. Otherwise I can't imagine anyone recommending this case. Replaced it with the Commuter and that was just as bad. Sucks Otterbox has let their products go down like this. They used to be a company you could rely on.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello Tony! We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please reach out to our CS Team by phone or via chat, and we are happy to help with this!
Phone case review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very sturdy case. And the price was fair. I am pleased with the product.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We are so glad you are enjoying the great protection and features of the Commuter Series case! Please reach out to our CS Team by phone or via chat should any questions arise as you enjoy the case! We are always happy to help!
Phone cover
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It done fit phone still stick out. Plastic look like it bent
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We have a great warranty, and our Customer Service Team would be more than happy to get you a new product via warranty replacement. Please reach out to us via chat, and we are happy to help with this!
These won’t fully fit my iPhone 14 Pro
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.By far the worst case they ever sold .. do not buy it
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello Tony! Thank you for your feedback! We are always looking to improve on our cases with each iteration! If you need help with your case, we are happy to help! Please reach out to our CS team via chat and we are more than happy to assist!
Disappointed is an understatement
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst cover I’ve ever had! In the 20 years I’ve had phones, I’ve never cracked one. I had this cover on 1 week and then entire back of my phone shattered. I’ve always had silicone covers but I heard good things about otter box and wanted to give it a try. To say this cover let me down is an understatement. I’ll never purchase a firm case again.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello, Catherine! We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please give us a call at 1-855-688-7269 with any questions or if you’d like a new case.
Love Otterbox!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love otterbox because of their replacement policy! Always buy their cases whenever I get a new phone.
I would recommend this to a friendGreat phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far everything has been Awesome! Easy to deal with the sales staff!!
I would recommend this to a friendI only go with an Otterbox
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have kept my iphones safe for 10 years and will trust nothing else!
I would recommend this to a friendLove this case!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this case. Always buy it when getting g a new phone.
I would recommend this to a friendWorks great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fits well, works well and it’s a overpriced necessity
I would recommend this to a friendOtter box
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Compact yet sturdy. Has a protecter for charger port
I would recommend this to a friendOtterbox
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it protects the phone well. it's easy to handle.!!!
I would recommend this to a friendDid not meet expectations
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t fit well. I had to trim around the camera opening.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We apologize that you experienced some fit issues with the Commuter Series case for your iPhone 14 Pro. All of our cases are individually crafted to ensure compatibility with the specific style and features of each device. Is there a chance you received a case for the incorrect phone? We don't recommend making any alterations like that to the case though. Please feel free to give us a ring at 1-855-688-7269 and we'd be happy to troubleshoot things and find the best path forward for you.
Cheers,
OtterBox Customer Service Team
Bad case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Please do not buy this case. It did not protect the back of a brnad new phone.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please give us a call at 1-855-688-7269 with any questions or if you’d like a new case.
don’t buy thi
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.don’t buy this wireless charger no magnetic protection only on the back i cracked my iphone 14 on the side
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We’re sorry to hear about your experience with the Commuter Series case. While we design our cases to minimize the risk of damage, there are still some variables outside our control. We're happy to send a new OtterBox under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. You're correct in saying the Commuter Series isn't one of our made for MagSafe cases though. If this is an important feature for you, we'd recommend checking out our Symmetry Series+ or Defender Series XT cases. Give us a ring at 1-855-688-7269 with any questions or if you'd like a replacement case.
Warm regards,
OtterBox Customer Support
Phone case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not fit the iPhone pro properly. Like the sturdiness of the case
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .What's going on with your new Commuter Series case that isn't working out with the iPhone 14 Pro as it should? We'd love to hear more about it and help make sure everything gets properly dialed in for maximum protection and performance going forward, so please feel welcome to give our friendly Otters a call at 1-855-688-7269 and we'll get right on the case!
Best,
OtterBox Customer Service Team
- Pros mentioned:Grip, Protection
Awesome case
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great protective case your cell phone. Comfortable grip and not bulky in your pocket.
I would recommend this to a friend - Pros mentioned:ProtectionCons mentioned:Bulk
Not crazy bulky, gets the job done!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had this same case on my iPhone 13 mini and it was great! It protected the phone from multiple drops, one of which I thought would’ve damaged the phone for sure but it was fine. So far, I still love it for my 14 pro! It’s not super bulky and the protection is great.
I would recommend this to a friend Disappointment
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After three days of trying to move my data from the iPhone 13 to the iPhone 14, I finally gave up and took the telephone back to Best Buy. I have now been fighting for three weeks to get my money back.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .A frustrating situation to be sure, and we're very sorry to hear of the tech troubles you had recently. Curiously, your review of that somehow got synched up with an OtterBox case, so we thought we'd let you know in the event you want to work with Best Buy to get that corrected so you can reach your intended audience.
If you ever have any Otter questions for whichever device you ultimately land on, please feel welcome to give us a call at 1-855-688-7269, and we'll always be happy to help!
Best,
OtterBox Customer Support
- Pros mentioned:Grip
Would purchase again!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic. Love !!! The color. Exactly the shade of green I wanted. Slim enough to fit into legging pocket. Love the grips on the side too. Convinced the grips help stop my phone from falling off a mountain (without being dramatic)
I would recommend this to a friend