Customer Ratings & Reviews
- Model:
- 77-88421
- SKU:
- 6511024
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers admire the product's excellent protection, perfect fit, and good grip, along with its overall quality and ease of use. They also appreciate the appealing color options and reasonable price. However, some customers have noted that it adds a bit of bulk and weight, and can interfere with wireless charging.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Case quality
Protection
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is perhaps the best iPhone cover of them all. Solid and sturdy.
I would recommend this to a friend Don’t buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I expected a phone case to protect my phone. A simple drop from my nightstand and the back of my iPhone cracked.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please reach out to us via chat with any questions or if you would like a new case.
Did not meet expectations
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t fit well. I had to trim around the camera opening.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We apologize that you experienced some fit issues with the Commuter Series case for your iPhone 14 Pro. All of our cases are individually crafted to ensure compatibility with the specific style and features of each device. Is there a chance you received a case for the incorrect phone? We don't recommend making any alterations like that to the case though. Please feel free to give us a ring at 1-855-688-7269 and we'd be happy to troubleshoot things and find the best path forward for you.
Cheers,
OtterBox Customer Service Team
Blah, blah just basic good name
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s just basic, some of the extra rubber gets in the way of charging.
No, I would not recommend this to a friendNot good fit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not fit tight, I am afraid it will come off at some point!
No, I would not recommend this to a friendNot up to the mark
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Case is strong but the sides will become loose and didn't fit properly
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Great to know you don't have any concerns about the durability of the Commuter Series case, though we were certainly sorry to hear that the overall fit of your current one has become weirdly wonky. Let's take it from the top with a brand-new warranty replacement that is sure to retain a secure and snug fit for the long haul. Just ping our friendly Otters at 1-855-688-7269 and we'll be glad to help get one in the works!
Best,
OtterBox Customer Service Team
Slippery
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s slippery. Not a good thing if you want to not drop your phone. I also don’t care for the little cover for the Lightning jack.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We’re so sorry to hear about the trouble with your product! Please give our CS Team a call at 1-855-688-7269, or reach out to us via chat, and we are happy to help with this!
Terrible case
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible phone case. Started warping about 4 months after buying it. Top right corner was falling off the phone. If you look at other pictures people posted here, it looks like same. I'm guessing most people review right after getting the case and not 6 months down the road. Otherwise I can't imagine anyone recommending this case. Replaced it with the Commuter and that was just as bad. Sucks Otterbox has let their products go down like this. They used to be a company you could rely on.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello Tony! We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please reach out to our CS Team by phone or via chat, and we are happy to help with this!
Phone case review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very sturdy case. And the price was fair. I am pleased with the product.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We are so glad you are enjoying the great protection and features of the Commuter Series case! Please reach out to our CS Team by phone or via chat should any questions arise as you enjoy the case! We are always happy to help!
Does not fit properly.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not fit properly. Never had a bad OtterBox product before but this is the worst. In addition to very bad fit it is very slippery.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Thank you for your feedback. We have taken your feedback to the company for future consideration.
Disappointed is an understatement
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst cover I’ve ever had! In the 20 years I’ve had phones, I’ve never cracked one. I had this cover on 1 week and then entire back of my phone shattered. I’ve always had silicone covers but I heard good things about otter box and wanted to give it a try. To say this cover let me down is an understatement. I’ll never purchase a firm case again.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello, Catherine! We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please give us a call at 1-855-688-7269 with any questions or if you’d like a new case.
Love Otterbox!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love otterbox because of their replacement policy! Always buy their cases whenever I get a new phone.
I would recommend this to a friend- Cons mentioned:Wireless charging
don’t buy thi
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.don’t buy this wireless charger no magnetic protection only on the back i cracked my iphone 14 on the side
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We’re sorry to hear about your experience with the Commuter Series case. While we design our cases to minimize the risk of damage, there are still some variables outside our control. We're happy to send a new OtterBox under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. You're correct in saying the Commuter Series isn't one of our made for MagSafe cases though. If this is an important feature for you, we'd recommend checking out our Symmetry Series+ or Defender Series XT cases. Give us a ring at 1-855-688-7269 with any questions or if you'd like a replacement case.
Warm regards,
OtterBox Customer Support
Phone cover
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It done fit phone still stick out. Plastic look like it bent
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We have a great warranty, and our Customer Service Team would be more than happy to get you a new product via warranty replacement. Please reach out to us via chat, and we are happy to help with this!
Great phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far everything has been Awesome! Easy to deal with the sales staff!!
I would recommend this to a friendThese won’t fully fit my iPhone 14 Pro
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.By far the worst case they ever sold .. do not buy it
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello Tony! Thank you for your feedback! We are always looking to improve on our cases with each iteration! If you need help with your case, we are happy to help! Please reach out to our CS team via chat and we are more than happy to assist!
Love this case!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this case. Always buy it when getting g a new phone.
I would recommend this to a friendWorks great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fits well, works well and it’s a overpriced necessity
I would recommend this to a friendOtter box
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Compact yet sturdy. Has a protecter for charger port
I would recommend this to a friendBad case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Please do not buy this case. It did not protect the back of a brnad new phone.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please give us a call at 1-855-688-7269 with any questions or if you’d like a new case.