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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 40 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers admire the exceptional protection this case provides for phone durability, noting that the build quality feels very solid. Users also appreciate how the product fits perfectly on their devices and enjoy the available color options. While some users noted the design, they found it to be less bulky than other heavy-duty alternatives.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 40 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otterbox

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always entrusted Otterbox for the protection of the phones I have owned

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Perfect fit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits my phone perfectly. It’s very durable and long lasting.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and sturdy. I recommend this to everyone

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case. Looks good and I’ve never had a phone damaged when this case has been on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outer box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good case and durable. Always my go to case!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 2 out of 5 stars

    Poor design

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a terrible case, just poor design because the speakers get blocked. It can withstand a drop, but sounds like I'm talking on AM radio when I call someone.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      We’re so sorry to hear about the trouble with your product! Please reach out to our Customer Service Team via chat, and we are happy to help with this situation. OtterBox

  • Rated 5 out of 5 stars

    Otter ox Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product! Great company who stands behind their products.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Otterbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case would recommend it and fit perfectly on the phone

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First otter case. Slim and I’ve already dropped it and not even a scratch on the case

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Shield Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protects my phone from falls. Isn’t too thick so fits in pocket just well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new phone is amazing. The upgrade was the best thing I’ve done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 17 Pro Max Otterbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my IPhone 17 pro max and excellent choice

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Good case, rocky warranty

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Makes the phone look like every other phone. Unfortunately cases are a priority busy some variety would help. Case cracked by December and the warranty isn’t super easy to fulfill.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone and is everything and more than I imagined!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Durable and lightweight

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always the best case for durability and device safety.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Phone case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone case works well with my new phone……………..

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Thank you for your feedback! Please reach out to our Customer Service team via chat and we are happy to help with any questions or concerns you may have on this! OtterBox

  • Rated 5 out of 5 stars

    Phone case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this to a friend or family member

    I would recommend this to a friend
  • Best Buy Employee

    Rated 1 out of 5 stars

    too smooth

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] slick and i felt like it would fall too much needs more of a rubber touch for grip

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Thank you for your feedback! Please reach out to our Customer Service team via chat and we are happy to help with any questions or concerns you may have on this! OtterBox

  • Rated 2 out of 5 stars

    Phone is great,

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Th purchase was smooth, but the phone was activated incorrectly and I had no phone for 48hours. I had to go to Verizon store for them to straighten it out.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello, Nathan! We are glad to hear that the retailer helped with this issue. OtterBox

  • Rated 1 out of 5 stars

    Do not buy camera button still stuck as of 10-31

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy. Bought this case a month ago and had to return it. I repurchased it a month later after they said they took all the defective ones off the shelf but that wasnt the case the button / case is still defective. DO NOT BUY

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      We’re so sorry to hear about the trouble with your product! Please reach out to our Customer Service Team via chat, and we are happy to help with this situation. OtterBox