Customer Ratings & Reviews
- Model:
- 77-95851
- SKU:
- 11921060
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.9 out of 5 stars
to a friend
Still my goto case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has been my goto iPhone case for the last several upgrades and continues to fit my needs. Just a little more than the Apple silicone case and much better value.
I would recommend this to a friendJust buy it.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great protector for my new 16 pro. Fits well and isn’t too bulky, .
I would recommend this to a friendProtect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just what I needed hard case I like the texture surface
I would recommend this to a friendOtter Box Cast
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t like this case too hard so I got a different one
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! Thank you for your feedback! We are always looking to improve on our cases with each iteration! If you need help with your case, we are happy to help! Please reach out to our CS team via chat and we are more than happy to assist!
This product is great however BestBuy was not!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I attempted to return an item within the 15-day window, but my experience at Best Buy was disappointing. The cashier mentioned that if the item hadn't been opened, they would likely accept the return. I explained that it hadn't been used and was open when I bought it. She then called another associate, who tried to convince me to pay over $45 for a program that would extend the return period. The associate provided the manager's phone number, but I quickly realized that Best Buy's size might be affecting their quality of customer service. When I called the Sioux City store, I was routed to a call center where a representative inaccurately claimed the item was still within the 15-day return policy. While the return policy makes sense for electronics, it doesn't seem fair for other items. Based on this experience, I can't recommend shopping at Best Buy, particularly the Sioux City location. They appear too large to prioritize excellent customer service.
I would recommend this to a friendDidn't fit 16 Pro
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Returned this item. It didn't fit around the middle camera, not sure if it was a production defect or what. Traditionally have always used OtterBox products.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We’re so sorry to hear about the trouble with your product! Please reach out to our Customer Service Team via chat, and we are happy to help with any questions or concerns you may have on this!
Terrible design
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There’s a portion of the frame that is literally missing. How this got past QC is beyond me. This case sucks. I’d return but missed BBs window. Smart people learn from the mistakes of others. Avoid.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We’re so sorry to hear about the trouble with your product! Please reach out to our Customer Service Team via chat, and we are happy to help with this situation.
Poor quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had this phone case for two weeks and it’s already completely falling apart. Never had this issue with Otterbox before but be weary of the good reviews on this one as it’s horrible quality.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We have a great warranty, and our Customer Service Team would be more than happy to get you a new product via warranty replacement. Please reach out to us via chat, and we are happy to help with this!
Great case
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good protective csse .. has plenty of lip protection from drops . Only thing i don’t t like about it is it doesn’t have much grip , kinda slippery .
I would recommend this to a friendPhone case
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stable, easy to use product, I recommend using something like this to protect your phone
I would recommend this to a friend