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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 694 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers have good things to say about the Commuter Series Hard Shell, especially regarding its protective qualities and snug fit. Users appreciate its ease of use, color matching, comfortable grip, and overall case quality. The case is also praised for being lightweight and offered at a solid mid-tier price, with a minimalist design that still provides great protection.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 694 reviews
  • Rated 3 out of 5 stars

    It’s nothing special

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ehhh if you’re not hard on a phone it’s ok. Cheaply made and doesn’t hold up well to wear and tear

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! Thank you for your feedback! We are always looking to improve our cases with each iteration! If you need help with your case, we are happy to help! Please reach out to our CS team via chat and we are more than happy to assist! OtterBox

  • Rated 4 out of 5 stars

    Slippery

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case only complaint is it is a little slippery but hopefully that will change once it’s broken in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Aria

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone case fitted perfectly and cashier was amazingly friendly

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A design flaw

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought one and returned it because the sides were sharp. Replacement one had the same issue. Friend of mine suggested I use an emery board and lightly sand off the sharp edge. I did that and it solved the problem.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Thank you for your feedback. We have taken your feedback to the company for future consideration. OtterBox

  • Rated 5 out of 5 stars

    Good cover.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always go with outbox. It hasn’t failed me yet..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exact case I wanted for my iPhone and it was on sale.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product, great warranty!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the case, but this color will not stay clean. OtterBox has an amazing warranty program, though. I just ordered a different color and only paying shipping!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    case review twinski keep scrolling

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this mf everyday top5 would recommend top5 top5

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great if you work construction but like most otter boxes its a bit bulky and hard to get out of you're pocket

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    iPhone protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sturdy product Easy to use Good color choices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Screen Protector

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen protector is great and high quality. I love it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Outterbox case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate that my make up gets on the side but it looks cute & does the job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful service. Loved that they installed the case

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good case would buy again. Easy to put your phone in

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Protective

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its really protective and useful for someone clumsy like me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sturdy and helpful product for prevent scratches and breaks in the iphone glass

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech illiterate

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since purchasing this otter box IPhone case I’ve dropped my phone onto the floor at least 5 times without a single scratch or crack to the case or my phone! This was a solid purchase, price point was kinda high but overall a good product.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Otter Cover

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace old phone I damaged. Friend recommended the otter brand. Very satisfied

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone case, sizing very slightly weird.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very high quality case as expected from Otter Box. The edge wrapping on the front could be a bit more aggressive. It has slid off a couple times like the phone is a mm deeper than the case wants.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    phone case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fits well and i have already dropped the phone with no problems

    I would recommend this to a friend