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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 694 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers have good things to say about the Commuter Series Hard Shell, especially regarding its protective qualities and snug fit. Users appreciate its ease of use, color matching, comfortable grip, and overall case quality. The case is also praised for being lightweight and offered at a solid mid-tier price, with a minimalist design that still provides great protection.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 694 reviews
  • Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a fan of Otterbox, and this case is great. I drop my phone all of the time, and she’s still in one piece.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve purchased OtterBox cases in the past and they will stand by their warranty. Great case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good case, it is durable and it has already put in to the test (my son already drop his phone) and it works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think Otterbox is the best case out there. Always buy their products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I expected.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an otterbox. Nothing more needs said. I drop my phone and it’s still perfect, just like every other one I’ve gotten.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hands down the best “ otterbox”

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with it. I’m in construction & always get an otterbox & they have never let me down

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Otterbox

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very protective and it has a plug for the charging port.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox double phone case great case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this double case. Its soft and shock absorbent on the inside and hard enough to hold onto.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice cover worth buying over cheap ones had an otterbox for last phone still in great shape 5 years later

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mother’s Day

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Otter is beautiful and very well made for my phone that I got as well for Mother’s Day.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not satisfied with how you handle online orders

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the phone case. I was perturbed with the fact that they sent the one I purchased on line back and did not give me a warning or let me know it had arrived. This resulted in me paying twice the amount for the case which was not right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    smart phone case

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox products are the best! I always get one for my smart phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPhone 16 Case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is good everything is good everything is good everything is good

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It can last

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience overall with the phone case was satisfactory i think it last 7 months to a year of dropping for it to start cracking but your phone is safe.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello Miguel! We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please reach out to our CS Team by chat, and we are happy to help with this! OtterBox

  • Rated 4 out of 5 stars

    Smaller is sometimes better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to replace my old SN with a 13. Great phone and still easy to use but, the one thing I do miss is the smaller size of the SN which fit so easily in my back jeans pocket or my shirt pocket. Boy do I miss that convenience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox commuter

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this case is a great protector of my phone I would highly recommend and purchase again. Great value!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 13

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome quality phone brand new out the box works amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cellphone case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter box has always been my go to for phone protection and it has always come through.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great phone case!

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my fiancées new iPhone 15, she loves the color and feel of the case. MagSafe compatible charging is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feels good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with this phone cover. Feels good in my hand and has already done its job after a phone drop.

    I would recommend this to a friend