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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 696 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers have good things to say about the Commuter Series Hard Shell, especially regarding its protective qualities and snug fit. Users appreciate its ease of use, color matching, comfortable grip, and overall case quality. The case is also praised for being lightweight and offered at a solid mid-tier price, with a minimalist design that still provides great protection.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 695 reviews
  • Rated 2 out of 5 stars

    Case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case was nice but it got dirty by the second day wouldnt buy anymore. The case got stained by my pocket jean

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We’re so sorry to hear about the trouble with your product! Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this! OtterBox

  • Rated 2 out of 5 stars

    jeffy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    too slick can't grip.................................................

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello, Jeffrey! We hope that the great protection of the Commuter Series case grows on you with time and use. Should any questions arise or if we can help with anything related to this case, please do not hesitate to reach out via phone or chat as our Customer Service Team is always happy to help! OtterBox

  • Rated 1 out of 5 stars

    Way too slippery.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hard exterior case is way too slippery and difficult to hold on to. I much prefer the cases with a rubber exterior.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We are so sorry to hear the texture of this specific case was not to your liking. We do have multiple case options for these devices and our Customer Service Team would be more than happy to help you find the perfect one to fit your needs and lifestyle! OtterBox

  • Rated 1 out of 5 stars

    Plastic and slippery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slipppppppppeeeeeeeeerrrrrrrrryyyyyyyyyyyyy!!!!!!!!

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We hope that you enjoy the Commuter Series case and the great protection it has to offer your device. Should any questions or issues arise, please do not hesitate to reach out to our Customer Service Team as we are always happy to help! OtterBox

  • Rated 1 out of 5 stars

    Poor Inventory

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered online for in store pickup... when I got to store, item was out of stock. Waste of time.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn’t fit iPhone 13

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stated that it would fit the iPhone 13. It doesn’t fit. So I returned the product as a result.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! The Commuter Series case for the iPhone 15 is designed to also fit the iPhone 14 and iPhone 13 devices. It sounds like you have already made a return of the product, but please do not hesitate to reach out to our Customer Service Team if we may assist with any case questions. OtterBox

  • Rated 1 out of 5 stars

    Not the right fit

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Itll fit but its clearly not made specifically for the iPhone 15 model.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! This specific Commuter Series case was designed to fit the iPhone 15 with backwards compatibility to the iPhone 14 and iPhone 13 devices. If you are experiencing continued fit issues, please give our CS Team a call at 1-855-688-7269 and we are happy to help with this! OtterBox

  • Rated 1 out of 5 stars

    Rubber gets dirty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Strong somewhat but then the rubber gets dirty fast

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello Brian! We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this! OtterBox

  • Rated 5 out of 5 stars

    Droptastic Case! Look No Further!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! With my active lifestyle that (includes occasional phone drops) this case offers great protection for its minimalist design. I definitely would recommend this phone case and overall brand!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protective case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good protective case for an iphone 15. This version has a magnet for MagSafe support. Noticed amazon has an identical version without magsafe. Disappointing that otterbox doesnt include built in screen protectors on cases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Great buy!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    didn’t know if I would like the color but after having it now I love it and it is very lightweight and would highly recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! I feel my phone is more protected against normal wear, tear and bumps that one encounters using it. The salesman was most helpful selecting it and offered to put it on.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Texture gives a good grip, not too large. My phone sacrificial glass cover got a crack but would have been much worse without the case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great purchase. the case does a great job at protecting my phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek design, fits my iphone 14 perfecfly…. And its a solid case! Would recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The slim design fits perfectly without adding bulk, and the material feels sturdy yet comfortable to hold. Stylish and durable case that keeps my phone safe and looks great. Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox is the only way to go

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit phone perfectly. Have been using otterbox for years and have never had any issues with broken phone /phone screens. Would recommend to anyone. Besy buy is always fast and easy to buy from.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A decent product!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had one on my previous iPhone for 3 years and saved it a a number times from drops. Generally a good product for protecting phone-the only thing I would say is that it does slide slightly off one end or another when in a pocket and moving around-not a deal breaker but be nice if slightly tighter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I was looking for. Good value and was ready when I picked it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good case. Not too bulky. Fits in my pocket with ease. A very pleasant color too.

    I would recommend this to a friend