Customer Ratings & Reviews
- Model:
- 77-93483
- SKU:
- 12215307
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Purchased as gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased as a gift so I can’t review completely. Based on other OB items I have had should be ok
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello, Donald! We hope the recipient of your gift enjoys the great protective nature of the Commuter Series case. Should any questions arise, please do not hesitate to reach out to our Customer Service Team, as we are always happy to help!
no access to charge port
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good product. did not fit my Iphone 15 well. blocked access to charge port
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please reach out to our CS Team by phone or via chat, and we are happy to help with this!
Hard to open cover
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The charger port cover on this is rather difficult to open compared to other commuter series.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello Colin! We are sorry to hear that the charging port is a bit more difficult to open than previous Commuter Series. However we have a great warranty, and we would be more than happy to get you a new product via warranty replacement if something were to go wrong with that case!
OtterBox Hard Shell
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Hard Shell is thick, therefore making it very difficult to charge my phone.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We hope you are enjoying the rugged protection of your Commuter Series Case! We do value your feedback and continue to improve our cases with every iteration. Thank you again for the feedback and we hope you have a fantastic day!
Case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works ok but it constantly wants to slip out of the one corner
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We are so sorry to hear that you are experiencing an issue with one corner of your Commuter Series case. Please reach out to our CS Team by phone or via chat, and we are happy to help with this!
Phone cover
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it is good but friendly to use it, so far so good.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We are so glad you are enjoying the Commuter Series case. Please reach out to our CS Team by phone or via chat should any additional questions arise, as we are always more than happy to help.
I aint hip
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had grab dis joint 4 my momz so i really can’t speak on it
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello, Rico! We hope your mom enjoys the great features and protection of the Commuter Series case. If our Customer Service Team can assist with any questions, please do not hesitate to reach out, as we are always happy to help!
Overpriced
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Feels cheaply made. MagSafe wasn’t as strong as other cases.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
Not Recommended.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not a fan of the rubber sides... It doesn't feel safe at all. I was able to pull the sides, including see the edge of the phone. Touching it, doesn't offer much protection at all. RETURNED TO STORE after 10 minutes.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We are glad to hear that the retailer helped with this issue.
Nice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice it’s just ok. Phone keeps glitching…,,,……………..
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! While it appears the issue you are experiencing is with the device itself, our Customer Service Team is always happy to answer any questions or assist with any issues involving the case!
Doesn’t fit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t fit the phone , it’s not work for my phone
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .We are confident that the retailer will help with this issue. Please feel free to reach out to the retailer you are working with on this.
Slippery
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Edges are slick so hard to prop up to watch videos. Small gap between edge of case and the volume buttons
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! Should the gap that you are referencing not resolve as the case settles on to your device, we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
Poor design or defective
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve always been a big user of Otterbox products, but they’ve absolutely dropped the ball on this case. Phone is constantly falling out of the case in the top right corner. Not sure whether this is a defect or just a poor design. Definitely not worth the price tag for this problem to be continuously occurring.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We are sorry to hear about the issues with our product. We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please reach out to our CS Team by phone or via chat, and we are happy to help with this!
Doesn’t get the job done.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can’t see the phone and doesn’t stay put. It comes off too easily w slick phone casing.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please reach out to our CS Team by phone or via chat, and we are happy to help with this!
Case
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The case was nice but it got dirty by the second day wouldnt buy anymore. The case got stained by my pocket jean
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We’re so sorry to hear about the trouble with your product! Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
jeffy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.too slick can't grip.................................................
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello, Jeffrey! We hope that the great protection of the Commuter Series case grows on you with time and use. Should any questions arise or if we can help with anything related to this case, please do not hesitate to reach out via phone or chat as our Customer Service Team is always happy to help!
Way too slippery.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The hard exterior case is way too slippery and difficult to hold on to. I much prefer the cases with a rubber exterior.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We are so sorry to hear the texture of this specific case was not to your liking. We do have multiple case options for these devices and our Customer Service Team would be more than happy to help you find the perfect one to fit your needs and lifestyle!
Plastic and slippery
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slipppppppppeeeeeeeeerrrrrrrrryyyyyyyyyyyyy!!!!!!!!
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We hope that you enjoy the Commuter Series case and the great protection it has to offer your device. Should any questions or issues arise, please do not hesitate to reach out to our Customer Service Team as we are always happy to help!
Poor Inventory
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered online for in store pickup... when I got to store, item was out of stock. Waste of time.
No, I would not recommend this to a friendDidn’t fit iPhone 13
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stated that it would fit the iPhone 13. It doesn’t fit. So I returned the product as a result.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! The Commuter Series case for the iPhone 15 is designed to also fit the iPhone 14 and iPhone 13 devices. It sounds like you have already made a return of the product, but please do not hesitate to reach out to our Customer Service Team if we may assist with any case questions.