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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 726 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers have good things to say about the Commuter Series Hard Shell, especially regarding its protective qualities and snug fit. Users appreciate its ease of use, color matching, comfortable grip, and overall case quality. The case is also praised for being lightweight and offered at a solid mid-tier price, with a minimalist design that still provides great protection.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 726 reviews
  • Rated 5 out of 5 stars

    Sturdy product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really solid product, sturdy and reliable. Good value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Durable product

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    durable product to protect your phone. meets its purpose

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outta box

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is perfect. It prevented my son’s phone from cracking when it fell. I love it!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Phone Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is similar to the exterior of an M1 Abrams battle tank. I drive over it with an Kenworth tractor repeatedly and it never cracked or broke.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! Thank you for your feedback! We are always looking to improve our cases with each iteration! If you need help with your case, we are happy to help! Please reach out to our CS team via chat and we are more than happy to assist! OtterBox

  • Rated 5 out of 5 stars

    New iPhone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being a senior, it’s quite an ordeal to purchase a new iPhone. The young man who helped me with this purchase was very helpful and very patient with me. I am happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s fine. Nice and clear and durable. It’s worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Slim and protective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is slim and protective. It looks good and works with Magsafe chargers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what we all want our iPhones for at a good price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phone case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not like the little door I have to open each time I plug in my charger.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Iphone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works fine, however the fit is a little off. I have to almost take it off to charge it.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Thank you for your feedback! Please reach out to our Customer Service team via chat and we are happy to help with any questions or concerns you may have on this! OtterBox

  • Rated 5 out of 5 stars

    Easy and Fast

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great fast accurate easy to use and it is great features

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good until it’s not

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had 3 of these cases and they all snap, but I do fidget with them

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We have a great warranty, and our Customer Service Team would be more than happy to get you a new product via warranty replacement. Please reach out to us via chat, and we are happy to help with this! OtterBox

  • Rated 3 out of 5 stars

    It’s nothing special

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ehhh if you’re not hard on a phone it’s ok. Cheaply made and doesn’t hold up well to wear and tear

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! Thank you for your feedback! We are always looking to improve our cases with each iteration! If you need help with your case, we are happy to help! Please reach out to our CS team via chat and we are more than happy to assist! OtterBox

  • Rated 5 out of 5 stars

    Otterbox all the way

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I drop my phone all the time & it never breaks b/c of this case. I upgraded from another Otterbox case b/c I needed a MagSafe one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I transitioned from android to iPhone Very difficult but staff met with me several times and helped me understand They made the experience much easier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect case for a child who is hard on phone. Won’t be disappointed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OtterBox is our Go To

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always love OtterBox. The phone has already been dropped at least 10 times since purchase and no scratches or cracks in screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Otterbox Case purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is awesome! It is comfortable, survives drops, and the price was better than what my carrier was charging me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone wins!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched from an Android to an iPhone. A little challenging at first, but I love it! The gentleman who helped was outstanding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OtterBox Gem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After dropping my new phone 3 times I opted for the brand known for best protecting cell phones. Have felt safer since.

    I would recommend this to a friend