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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 726 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers have good things to say about the Commuter Series Hard Shell, especially regarding its protective qualities and snug fit. Users appreciate its ease of use, color matching, comfortable grip, and overall case quality. The case is also praised for being lightweight and offered at a solid mid-tier price, with a minimalist design that still provides great protection.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 726 reviews
  • Rated 5 out of 5 stars

    Durability is great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case fits well except for the charging slot which tends to be a bit cumbersome to access but the durability of the case is worth it regardless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case, still using it after 2 years of purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone case

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case fits very well on phone, my son loves the feel of it. Was also a great price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Strong and compact

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sturdy product, not your typical otter case which is girthy like a tank in your pocket. This one is compact and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always OtterBox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well I just don’t even consider other options, I have been always an OtterBox fan/user……it’s just the best!!!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great phone case!

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Bought for my fiancées new iPhone 15, she loves the color and feel of the case. MagSafe compatible charging is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve purchased OtterBox cases in the past and they will stand by their warranty. Great case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheaper than buying it at the phone store and the Best Buy cashier was nice enough to help me put it on my new phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a fan of Otterbox, and this case is great. I drop my phone all of the time, and she’s still in one piece.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good case, it is durable and it has already put in to the test (my son already drop his phone) and it works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I expected.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an otterbox. Nothing more needs said. I drop my phone and it’s still perfect, just like every other one I’ve gotten.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 14 otter box case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case fits well on iPhone 14. Color is accurate and it is sturdy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hands down the best “ otterbox”

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with it. I’m in construction & always get an otterbox & they have never let me down

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not heavy duty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For otterbox I was expecting more heavy duty. This was for my husband who is always working and dropping his phone or gets it dirty, it was exactly what he liked and for the price it was not worth it. I like that it is slim but I also don’t work in the same field he does.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! Thank you for your feedback! We are always looking to improve our cases with each iteration! If you need help with your case, we are happy to help! Please reach out to our CS team via chat and we are more than happy to assist! OtterBox

  • Rated 5 out of 5 stars

    iPhone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think Otterbox is the best case out there. Always buy their products

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not satisfied with how you handle online orders

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the phone case. I was perturbed with the fact that they sent the one I purchased on line back and did not give me a warning or let me know it had arrived. This resulted in me paying twice the amount for the case which was not right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox double phone case great case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this double case. Its soft and shock absorbent on the inside and hard enough to hold onto.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice cover worth buying over cheap ones had an otterbox for last phone still in great shape 5 years later

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I needed Just enough phone for my needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mother’s Day

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Otter is beautiful and very well made for my phone that I got as well for Mother’s Day.

    I would recommend this to a friend