Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

$34.99
Save $5
The comparable value is $39.99

Customer reviews

Rating 4.7 out of 5 stars with 304 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 304 reviews
  • Rated 1 out of 5 stars

    Piece of junk

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke after 6 months. Side of case next to camera broke because its so thin and poorly designed. Lifetime Warranty is worthless because they now charge shipping and handling $9.99 (no longer free replacement) on their junk cases, case new was $22.00. No better than the cheap plastic ones at retailers.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello Ron! We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. While we do ask for shipping and handling in our warranty, we would still be happy to assist you! Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this! OtterBox

  • Rated 5 out of 5 stars

    S22 phone case

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone case, doesn't make your phone fill bigger than it is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Better Brand

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cases are tried and trusted. Will always buy an OtterBox.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung cover

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this covers at best buy and they work great!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow phone,doesn't work well with USB cable, i don't like at all

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      We're sorry for the disappointment you're having with your device! Is it the case that causing you some trouble with your charging cable? We'd love to hear from you if you'd like to share your thoughts on this Commuter Series case. Just give us a ring at 1-855-688-7269.
      Kindly,
      OtterBox Customer Service Support OtterBox

  • Rated 2 out of 5 stars

    .

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it kind of works at first then it broke and the rubber part is stret..ching

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      We liked your fun way of calling out the issue with that inner slipcover, though the "stret..ching" itself is certainly no laughing matter. Between that and what sounds like a cracked outer shell, it sure does sound like it's time for a brand-new warranty replacement Commuter Series case to restore maximum protection. Just ping our friendly Otters through the link below and we'll be glad to help get one in the works!

      https://www.otterbox.com/en-us/warranty-begin

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 3 out of 5 stars

    Not Comfortable to hold

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is nice and secure, I am not worried about my phone breaking. I have always been happy with OtterBoxes, but I do not like the texture of it as it is rough on my fingers when holding for extended periods of time (i.e. social media or playing games).

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Thanks for the heads-up on the uncomfortable experience you've had with the Commuter Series case. If that hard plastic outer shell isn't working out for you and your fingers, you might prefer our Symmetry Series, as that one has synthetic rubber edges.

      You can check out our Clear and Stardust versions of that model right here at Best Buy through the following link, and feel free to give our friendly Otters a call at 1-855-688-7269 and we'll always be happy to talk shop!

      https://www.bestbuy.com/site/otterbox-symmetry-series-clear-soft-shell-for-samsung-galaxy-s22-clear/6491675.p?skuId=6491675#anchor=productVariations

      Happy Holiday Season,
      OtterBox Customer Support OtterBox

  • Rated 5 out of 5 stars

    Otterbox

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit. Not bulky. Easy to install. Great value.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible product from best buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone have been messing up and cutting off which is annoying

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    A good product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second OtterBox-Commuter Series Hard Shell case. It fits my Galaxy S22 very well. The first one last for a year. Hope this one last longer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter box

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sturdy, not bulky, simple design, does it’s job!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfit fit

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit for Samsung S22 phone. Comfortable grip.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Strong well made case for the money. Works as advertized.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Therapist

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy with my phone protector, wish to have another one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old case was cracked and falling apart. I found this case when looking for my old case. Best case I've purchased and like it better than my last.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OtterBox never lets me down.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like everyone...I have gone thru many cell phones and each time I only use OtterBox for the best protection in the event I drop it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great brand name, bad for butterfinger.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pro: It protect your phone and has a good feel to it, and it even have rubber feet on the back of the case to ensure it doesn't slide on smooth surface. Con: Smooth plastic with no rubber grip on the side. Be wary when using this phone, as it'll slip out of your hand.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Was time to upgrade

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was time to trade in my S8. Best Buy Best Price! Love Samsung

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    hard case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great material it protects my phone against a fall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sturdy and low-key

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sturdy and low-key. I have now dropped my phone, on accident, multiple times. The case is still in great condition and my phone isn't broken.

    I would recommend this to a friend