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Customer Ratings & Reviews

Your price for this item is $26.99
The comparable value price is $39.99

Customer reviews

Rating 4.7 out of 5 stars with 286 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Commuter Series Hard Shell's protective qualities and how well it fits the Samsung Galaxy S22. Many appreciate its ease of use and the improved grip it provides compared to other cases. While some find the case adds a bit of bulk, positive feedback highlights its lightweight design and overall value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 286 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case for phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to buy my husband a new phone so I had to make sure I got an outter box for his new device. He likes that it protects his phone, specially in his line of work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good item a little on the expensive side and hard to put on.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    OtterBox Hard Shell Case for Samsung Galaxy S22

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always used OtterBox cases on my cell phones because they are durable and tough and do a great job protecting my phones. This case was easy to put on.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Galaxy s22

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid phone Fast speed Decent hard drive Sharp screen

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Recommend this Otterbox product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommend this product. This is a very good shell case for my new Samsung S22. Have used Otterbox cases before and have no complaints with their products.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Kid proof case

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was for my 14 year old and they have dropped their phone too many times to count. Not a scratch on the phone or case. Otterbox are sturdy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Looks good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure how much protection it actually gives you because it is very thin but it looks great

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it does what it suppose to do. OtterBox cases have been really good for me, so it's the go to.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Protects phone from drops

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case really protects phone. I have dropped my phone a couple of times and it has protected my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    savior!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i drop my phone sooo much and this case has absolutely saved me. not a single scratch or crack!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    OtterBox

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good value for the price. Ready to use right OTB.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not Bad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The older cases from Otter Box because they encased the phone completely. This new case only protects the back of the phone leaving the face fully exposed. The face of the phone could get scratched if you don't buy a separate face cover.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Thanks for the heads-up on your interest in a case that has an integrated screen protector. Although we no longer utilize that type of design, our Alpha Flex Screen Protector for the Galaxy S22 was engineered to serve as a companion to our cases for this device. You can take a closer look over on the official OtterBox website, and feel free to give our friendly Otters a call at 1-855-688-7269 with any questions and we'll always be happy to talk shop!

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 3 out of 5 stars

    Slippery

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality is okay, but I find the case a little slick. I am guessing when handling the phone with one hand I will eventually drop my phone. My past case had larger serrated edges which help with grip, this one does not.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Phone case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is as described online..works and fits fine...only case that offers a cover for charging plug. At $40 I feel it is overpriced for what it is. Case is a bit slippery in the hand.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi, Tim!

      We're sorry to hear about your disappointment with your Commuter Series case! Keep in mind, that price is reflective of not only the hundreds of hours of design testing to ensure your case will protect your phone against the abuses of daily life, but also our world-class warranty that covers your OtterBox. If you ever run into any issues with your case, please don't hesitate to reach out to our helpful team of Customer Service Otters through the link below, or give us a call at 1-855-688-7269.

      Contact us: https://www.otterbox.com/en-us/contact-us

      Best,
      OtterBox Customer Service Team OtterBox

  • Best Buy Employee

    Rated 2 out of 5 stars

    Great case... for about 5 months

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    Best Buy Employee
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case started bowing near the top of the phone in less than a year, meaning that the top of the case just slides right off of the phone. I've had it for less than half a year, extremely disappointed for how much I paid for it.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by phone or via chat, and we are happy to help with this! OtterBox

  • Rated 2 out of 5 stars

    not good enough

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a year, the rubber begins to flare out between the buttons and top corner and the plastic eventually broke there. My wife got the same case and hers began to flare even earlier than mine.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by phone or via chat, and we are happy to help with this! OtterBox

  • Rated 2 out of 5 stars

    Okay

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke after 6 months of using it and it wasnt even dropped.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269, or reach out to us via chat, and we are happy to help with this! OtterBox

  • Rated 3 out of 5 stars

    Fair

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On the slippery side to expensive and charge to install a rip off

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    You get what you pay for.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for. Very slow, laggy. Constantly backspacing when typing becuse phone cant keep up with my "no faster than anyone else" typing speed. Have to tap on whatever it is you want a good 2-4 times until the phone reacts. You get what you pay for.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Not sure what wires got crossed with the placement of your review, though it's somehow landed on a listing for an OtterBox case rather than the specific device you're having some trouble with. Figured we'd give you a heads-up so you could work with Best Buy to reach your intended audience.

      If we can ever be of any Otter assistance, just give us a call at 1-855-688-7269, and we'll always be happy to help!

      Best,
      OtterBox Customer Support OtterBox

  • Rated 2 out of 5 stars

    Check the quality before use

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We might have been given a dud, but this case broke on my wife in one fall that was about two feet off of the ground.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      We’re so sorry to hear about the trouble with your product! We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this! OtterBox

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