Customer Ratings & Reviews
- Model:
- 77-86384
- SKU:
- 6492053
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers are enthusiastic about the Commuter Series Hard Shell's protective qualities and how well it fits the Samsung Galaxy S22. Many appreciate its ease of use and the improved grip it provides compared to other cases. While some find the case adds a bit of bulk, positive feedback highlights its lightweight design and overall value.
This summary was generated by AI based on customer reviews.
Great case... for about 5 months
|Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Case started bowing near the top of the phone in less than a year, meaning that the top of the case just slides right off of the phone. I've had it for less than half a year, extremely disappointed for how much I paid for it.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by phone or via chat, and we are happy to help with this!
not good enough
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After a year, the rubber begins to flare out between the buttons and top corner and the plastic eventually broke there. My wife got the same case and hers began to flare even earlier than mine.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by phone or via chat, and we are happy to help with this!
Okay
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke after 6 months of using it and it wasnt even dropped.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269, or reach out to us via chat, and we are happy to help with this!
Fair
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.On the slippery side to expensive and charge to install a rip off
I would recommend this to a friendYou get what you pay for.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You get what you pay for. Very slow, laggy. Constantly backspacing when typing becuse phone cant keep up with my "no faster than anyone else" typing speed. Have to tap on whatever it is you want a good 2-4 times until the phone reacts. You get what you pay for.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Not sure what wires got crossed with the placement of your review, though it's somehow landed on a listing for an OtterBox case rather than the specific device you're having some trouble with. Figured we'd give you a heads-up so you could work with Best Buy to reach your intended audience.
If we can ever be of any Otter assistance, just give us a call at 1-855-688-7269, and we'll always be happy to help!
Best,
OtterBox Customer Support
Check the quality before use
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We might have been given a dud, but this case broke on my wife in one fall that was about two feet off of the ground.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .We’re so sorry to hear about the trouble with your product! We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
Not impressed
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This case started to pull away from my phone. Bulging out from the side. Had to replace
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello Shannon! We’re so sorry to hear about the trouble with your product! Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
Piece of junk
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke after 6 months. Side of case next to camera broke because its so thin and poorly designed. Lifetime Warranty is worthless because they now charge shipping and handling $9.99 (no longer free replacement) on their junk cases, case new was $22.00. No better than the cheap plastic ones at retailers.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello Ron! We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. While we do ask for shipping and handling in our warranty, we would still be happy to assist you! Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
Cellphone purchase.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great experience, with an awesome staff. Had everything I needed.
I would recommend this to a friendS22 phone case
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone case, doesn't make your phone fill bigger than it is.
I would recommend this to a friendNo Better Brand
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These cases are tried and trusted. Will always buy an OtterBox.
I would recommend this to a friendSamsung cover
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this covers at best buy and they work great!!
I would recommend this to a friendBad product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slow phone,doesn't work well with USB cable, i don't like at all
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We're sorry for the disappointment you're having with your device! Is it the case that causing you some trouble with your charging cable? We'd love to hear from you if you'd like to share your thoughts on this Commuter Series case. Just give us a ring at 1-855-688-7269.
Kindly,
OtterBox Customer Service Support
.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it kind of works at first then it broke and the rubber part is stret..ching
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We liked your fun way of calling out the issue with that inner slipcover, though the "stret..ching" itself is certainly no laughing matter. Between that and what sounds like a cracked outer shell, it sure does sound like it's time for a brand-new warranty replacement Commuter Series case to restore maximum protection. Just ping our friendly Otters through the link below and we'll be glad to help get one in the works!
https://www.otterbox.com/en-us/warranty-begin
Best,
OtterBox Customer Service Team
Not Comfortable to hold
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The case is nice and secure, I am not worried about my phone breaking. I have always been happy with OtterBoxes, but I do not like the texture of it as it is rough on my fingers when holding for extended periods of time (i.e. social media or playing games).
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Thanks for the heads-up on the uncomfortable experience you've had with the Commuter Series case. If that hard plastic outer shell isn't working out for you and your fingers, you might prefer our Symmetry Series, as that one has synthetic rubber edges.
You can check out our Clear and Stardust versions of that model right here at Best Buy through the following link, and feel free to give our friendly Otters a call at 1-855-688-7269 and we'll always be happy to talk shop!
https://www.bestbuy.com/site/otterbox-symmetry-series-clear-soft-shell-for-samsung-galaxy-s22-clear/6491675.p?skuId=6491675#anchor=productVariations
Happy Holiday Season,
OtterBox Customer Support
- Pros mentioned:Ease of use, Fit, ValueCons mentioned:Bulk
Otterbox
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great fit. Not bulky. Easy to install. Great value.
I would recommend this to a friend Horrible product from best buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Phone have been messing up and cutting off which is annoying
No, I would not recommend this to a friend- Cons mentioned:Bulk
Otter box
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sturdy, not bulky, simple design, does it’s job!!!
I would recommend this to a friend - Pros mentioned:Fit
Perfit fit
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect fit for Samsung S22 phone. Comfortable grip.
I would recommend this to a friend - Pros mentioned:Case quality, Value
Great case
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Strong well made case for the money. Works as advertized.
I would recommend this to a friend