Customer Ratings & Reviews
- Model:
- 77-86396
- SKU:
- 6492057
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are pleased with the protection and fit that the Commuter Series Hard Shell provides for the Samsung Galaxy S22 Ultra. Users find the case to be of good quality and easy to use. However, some customers have expressed concerns about the grip, price, and charging port access.
This summary was generated by AI based on customer reviews.
Great Phone Case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone case. Slimmer then the defender series
I would recommend this to a friendNo Grip
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didnt like the no rubber grip as it slid from place to place
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey, Scott!
We're sorry to hear about your disappointment with your Commuter Series case! We greatly appreciate your feedback about the grip on your case, and we'll be sure to get your thoughts passed up the ladder to our design team. If you're looking for a case with a bit more grip, we'd suggest checking out our Defender Series Pro here: https://www.bestbuy.com/site/otterbox-defender-series-pro-hard-shell-for-samsung-galaxy-s22-ultra-black/6491686.p?skuId=6491686
Best,
OtterBox Customer Service Team
- Cons mentioned:Bulk
Samsung s22 ultra case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too bulky and it’s hard to take off and put back on.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about your disappointment with your Commuter Series case! We appreciate your feedback about the size of your case and your troubles with installation, and we'll be sure to let our design team know about your experience. If you're looking for a case that's a bit sleeker and easier to install, we'd suggest taking a look at our Symmetry Series case here: https://www.bestbuy.com/site/otterbox-symmetry-series-clear-soft-shell-for-samsung-galaxy-s22-ultra-clear/6491684.p?skuId=6491684
Best,
OtterBox Customer Service Team
Didnt love
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The case bent outward around the edges of my phone and made it hard to use the buttons
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello Kris! We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please reach out to our CS Team by phone or via chat, and we are happy to help with this!
OTTER BOX EXPENSIVE
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.IT IS GOOD FOR IMPACT , STETIC NOT SO GOOD BUT IT IS OK
I would recommend this to a frienddoes the job plainly
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works but wish there were more design / Color options to choose from
I would recommend this to a friendNice phone cover
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my S22 performing like it is suppose to so far
I would recommend this to a friendDOES THE JOB
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Same quality and value as other otterbox commuter products
I would recommend this to a friendThe case all of a sudden developed a bulge odeform
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Oddly a few months ago the right side where the volume and off on buttons are located is not tight to phone anymore. It bulges out. Not happy with this deformity.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello Coco! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by phone or via chat, and we are happy to help with this!
Good case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent case with otterbox branding and warranty...
I would recommend this to a friendGreat
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like it. Alot. Please. Buy it. Now
I would recommend this to a friendCheap feeling and barely fits
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The outer layer barely fits and stays on. OtterBox quality is falling fast and this is overpriced for what they've become.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey there! We're very sorry to learn about your disappointing experience with the Commuter Series case for your Galaxy S22 Ultra. We know that you expect better out of your OtterBox, but this is a bit surprising as this case was specifically crafted for your exact phone. We definitely want to make sure everything is fitting as expected. Please give our customer service team a call at 1-855-688-7269 and they'd be more than happy to look into your case replacement options under our fantastic product warranty.
Kindly,
OtterBox Customer Support
- Pros mentioned:Protection
Comfortable in my hand.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Otterbox protection without the bulkiness of the defender case. I happy with this purchase
I would recommend this to a friend - Pros mentioned:Fit
Nice
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fits the phone and the dark color will hide the staining and dirt from daily use.
I would recommend this to a friend - Pros mentioned:Case quality
Great case, as always.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great case, as always. I've had several Otterbox Commuter cases over the years.
I would recommend this to a friend - Pros mentioned:Protection
Indestructible
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great cover. Already fell 20 times and nothing. Highly recommend it.
I would recommend this to a friend Just my opinion
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned the hard shell, just do not work for me personally, but Otterbox is an awesome brand. I got a soft shell Otterbox instead
I would recommend this to a friend- Pros mentioned:Protection
Outterboxxx
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outter bix protection the best save phone abouse ...
I would recommend this to a friend - Cons mentioned:Charging port
Warped Worse Than My Great Aunt Betsy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Trash! The case literally warped after 6 months of use and if you want to plug your phone in dont worry. Youll need pliers to open the darn thing and doorstop to keep it open while you plug it in. Also the plastic warped and the rubber warped. Piece of junk. Not even Gary Vaynerchuk would buy this at a yard sale and flip it.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey there, Dillon! We're very sorry to hear about the trouble you've had with the Commuter Series case for your Galaxy S22 Ultra. We get how that can be a bit discouraging. If your case has seen better days, there's no need to worry! We have our fantastic product warranty in place for when something unexpected like this happens. If you could please give our awesome Otters a buzz at 1-855-688-7269, they'd be more than happy to look into your case replacement options with you.
Best,
OtterBox Customer Support
Ok
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sometimes depending on your luck, i recommend trying it on your phone, there are minor defects like the rubber on the charger end doesnt close well.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about your disappointment with your Commuter Series case! We appreciate your feedback about the port cover, and we'll be sure to let our design team know about your experience. In the meantime we have a great warranty, so we'd be more than happy to get you taken care of with a replacement case. Feel free to call us at 1-855-688-7269, and we can get your claim started.
Best,
OtterBox Customer Service Team