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Customer Ratings & Reviews

Your price for this item is $20.99
The comparable value price is $39.99

Customer reviews

Rating 4.7 out of 5 stars with 479 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are pleased with the protection and fit that the Commuter Series Hard Shell provides for the Samsung Galaxy S22 Ultra. Users find the case to be of good quality and easy to use. However, some customers have expressed concerns about the grip, price, and charging port access.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-479 of 479 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Slim, medium duty option for the S22

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case fits well and side function buttons still work fine. It seems to be a good compromise between protection and bulkiness. There are heavier duty cases for the S22 but you just need to decide if you're ok with the extra size as these phones are relatively large to begin with.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    A great phone for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is a huge upgrade from my previous S9. Twice the memory and way more screen. I considered the S23, but for the price, I'm sure this one will be more than adequate.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    Great Case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, reliable case. Needed a new case and this is absolutely perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Great case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is without doubt strong and safe. No trouble gripping it well. Allows the phone screen to be fully in display. The tab closing the power slot is a welcome feature. Will purchase an OtterBox again.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    Durable phone case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case has a flexable shell under the top hard shell cover. There isn't a screen saver. The case seems to be durable and protective in case I drop the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    The best cases out there

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellente case, I recommend, protect the entire phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it as a gift for a friend & he loved it! He preffered a slim design & this was perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    Good case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good case. It is very durable but not too big and bulky.

    I would recommend this to a friend
  • Cons mentioned:
    Charging port

    Rated 3 out of 5 stars

    Returned the case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case itself was great but the hard silicone charge port cover was difficult to open. It also put pressure against the charging cable when it was plugged in. I returned the case because I was concerned that continuous pressure against the charging cable from the silicone cover would damage my phone's charge port over time. I went with the Otterbox Symmetry case instead and am much happier.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear that you weren't feeling confident with your Commuter Series case! We appreciate your feedback about the port cover, and we'll be sure to pass your concerns along to our design team. We're sad that you ended up returning your case, but we're glad that you ended up finding an OtterBox that better suits your needs. If you run into any other issues with your case, feel free to call us at 1-855-688-7269, and we can get you taken care of.

      Best,
      OtterBox Customer Service Team OtterBox

  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Samsung S22 Ultra

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works for my s22 ultra and fits perfect no trouble in setting up all around a good case.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Nice sturdy box

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for my investment it supports falls from 3 feets high with no problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox phone case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is very sturdy and reliable. No problems so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone case wooo!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty decent transaction. I enjoyed my time there and got plenty of help and solid advice from the pro staff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Douglasville GA

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use all Otterbox products and have been since 2012

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to order from somewhere other than Amazon for a change of pace! Perfect item; Fast shipping

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice cover

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great price fast and free shipping thanks outterbox always good stuff

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    not worth the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worn down pretty fast not even a year of having this case for the price the sides gets loose and the protection parts are loose everywhere else also. the price for this product is overrated better off getting a cheaper item then this one.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      We're sorry to hear about your worn down Commuter Series case. This sounds like an unusual situation, and we would be happy to get that case replaced for you through our product warranty. Just give us a quick ring at 1-855-688-7269 and we would love to help.
      Cheers,
      OtterBox Customer Service Support OtterBox

  • Cons mentioned:
    Charging port

    Rated 1 out of 5 stars

    Dont buy this, in time you'll regret it.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took the case off once, apparently I was not careful enough around the charging port putting it back on and broke the thin plastic piece that runs above the port. Decided to not replace it thankfully because that would have been a waste of even more money as now the case wont stay on the phone. If I ever dropped the phone on the front I'm certain based on how easily it slides off that it would offer zero protection. Ive had 5 and 10 dollar covers do far better than this. 8 months old and its dead weight. Expected better for this price and of Otterbox.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey there! So sorry to hear the Commuter Series case for your Galaxy S22 Ultra has seen better days. We're happy to that the case has done its job in keeping your phone safe despite these minor concerns though. The good news is we have our fantastic product warranty in place to keep you covered when something unexpected like this happens. Please give our customer service team a ring at 1-855-688-7269 and they'd be more than happy to get things moving on your replacement case.

      Cheers,
      OtterBox Customer Support OtterBox

  • Rated 5 out of 5 stars

    Protector

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome case thin but really tough will buy always

    I would recommend this to a friend