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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 291 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 291 reviews
  • Rated 3 out of 5 stars

    Great product, bad service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I am satisfied with the phone, Best Buy's inability to deliver the item (requiring a signature) within my window of availability was extremely inconvenient to me. It was supposed to be shipped Monday, and required a signature for delivery, so I took that day off. It did not ship until Tuesday. When I inquired about picking the item up at a nearby location, I was told no, I must wait for it to be delivered - which it was twice, while I was at work, and unable to sign for it. I had to take a half day just to provide a signature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Time for a new Samsung Galaxy phone. Transfer of old data was quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Title

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice case but when you plug your phone you shouldn't have to open the charger port or whatever its called but its really nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a;liefuvp bqiua]blskdjf[ ob[[ bwqi[kvsl'krig bn rdrbve

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the Galaxy S9. Much faster, better camera. A lot of new, cool features.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    OB Defender

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little difficult to get in pocket bc of textured surface, but worth it, as that feature keeps it from sliding even on smooth surfaces

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good case, got it on sale at a great price too!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protector

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox always the way to go. Have used otterbox for years and never had a problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality for the price your paying. Will buy again if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feels like I've jumped forward 20 years

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After holding out on replacing my old S7, the increased efficiency is all the more impressive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect in every way! I love tha special slot for the charger!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far working good no issues to report ill write another review if i have issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter Box cover

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cover for my Samsung phone. Love the cover over the charging port.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S23

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone Samsung always makes great phones i will always buy Samsung phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter is my favorite

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    well constructed though seems significantly thinner than previous Commuter cases I have had.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Too hard

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm sue it's a quality cover, but it's hard as a rock and hurts my ear when I use the phone.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We appreciate the feedback and hope you are enjoying your new case! If any problems do arise in the future, give our CS Team a call at 1-855-688-7269 and we are happy to help! Thank you again! OtterBox

  • Rated 3 out of 5 stars

    Does not fit my phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sturdy but does not fit my S23. I will be returning it. I have uses OtterBox before will recomend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phones for my parents and good prices they loving it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 stars because s23 is my best phone I Ever Had. Is excelent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heavy duty case but still need front Screen protection

    I would recommend this to a friend