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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 291 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-291 of 291 reviews
  • Rated 5 out of 5 stars

    Otterbox

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered online for store pickup, was ready as expected but unfortunately not the correct case. Employees were helpful and prompt

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phone protected

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy protection of my new phone. Easy to order and pick up.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Flap a waste

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t realize this Otterbox had a flap that needed to be opened every time the phone needed charging with a cord. Had a similar case several years ago and the flap tore off. Otherwise, the Otterbox was fine.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello, Jane! The Commuter Series case does indeed come with a charge port cover in order to keep debris out of the charging port area of your device. If this feature is bothersome and prevents you from being able to fully enjoy the case, we do have the Symmetry Series option as well, which does not have a charge port cover. If our Customer Service Team may assist with any questions or needs, please do not hesitate to reach out as we are happy to help! OtterBox

  • Rated 5 out of 5 stars

    Thanks for your service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appreciate customer service at BestBuy. The Otter case could be bought any where, but I came to your store because of your courteous service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    charming

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good for me to work with this phone. photos are very good whit this phone, what I take

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and fast service very friendly staff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Otter Box

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case but I ordered wrong one for my husband’s phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Otterbox is perfect! Ordering was easy and delivery was fast!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what my husband needed. We updated 2 phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good otter box

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is good one for my cell phoone Samsung Galaxy S23

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Deceptive Marketing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Deceptive marketing. You type in your phone model. Google listing through best buy pulls this case up but switches the device to another similar model. Which doesn't fit your phone model.

    No, I would not recommend this to a friend