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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 885 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers recognize the Commuter Series Hard Shell for Samsung Galaxy S23 Ultra primarily for its protective qualities and perfect fit. Many appreciate the camera quality, ease of use, and grip it provides. Some find the case to be bulky and have expressed concerns regarding the charging port cover and the need for a separate screen protector.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 885 reviews
  • Pros mentioned:
    Ease of use, Protection

    Rated 4 out of 5 stars

    the best cover for phone and works

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the s23 ultra protector Great product it just doesn't work with wireless charging Otterbox never fails when it comes to protection and its elegant black design The best phone case in my opinion because it is also compatible with the s22 ultra and also the s23 ultra in What they can improve is to cover the edges a little more for more protection but very resistant, high quality case. highly recommended for people who work on construction sites or jobs where there is also a risk of damaging the cell phone. This case is easy to remove and put on and also works very well and they should add a version that can be charged with wireless charging.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Fit

    Rated 5 out of 5 stars

    Excellent upgrade

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a s10 plus and you can really fell and tell the difference!! Better battery life, camera, weight and size!! Definitely happy i did so .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Grip, Protection

    Rated 5 out of 5 stars

    Awesome case for my samsung s23 ultra.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to get your phone into and out of. Aggressive stipling on the sides of the case to ensure a steady grip andvreduce unwanted sliding across smooth surfaces. I would definitely recommend this case to anyone needing good protection at an affordable price and stylish to boot.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 4 out of 5 stars

    Fantastic Case. Not super bulky either.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this case on for over a year now. Still has not broken or been chipped in any way. I've deployed to various countries with it as well. It fits in the front pocket of my jeans very well and I even put a pop-socket on the back too. The dust cover for the charging port is extremely durable. My ONLY complaint is that over this past year the top of the case is starting to want to come off. It still fully protects my phone, but the hard plastic shell started to bow/curve off of the rubber. It doesn't lose functionality or its protective purpose, it's just very annoying. Maybe it was the excess heat? I was deployed into a country where it was 135°F, so maybe that encouraged the plastic to start its curvature? Idk.

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection

    Rated 5 out of 5 stars

    Secure case that's easy to apply and remove

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is a little bulky, but that's what it's supposed to be. So, it's quite nice that it's 2 pieces, which makes it a little easier to put on when you need it and take off when you don't. I have a full-body protector on the phone cuz I don't like cases when they're not needed. The rubber part of this case goes on easily enough that it doesn't peel the protectors off, then when the second, hard plastic piece goes on, it's very secure and very grippy. As far as protection goes, it's Otterbox, they have a reputation. I can't speak to this particular case cuz I'm not dropping my new phone, but if I do drop it and it does break, I'll come back and update the review. Until then, I'll just assume it'll work out ok.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Madam Marshall Sim's Phone Case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live a combat life with my hardcore healthcare job(s), intensive training with my kids (driving them to school) and defensive driving (Chicago traffic) so I need a phone case that can survive during my 24 hours of life. I even sleep hardcore....4-5 hours but the phone is protected!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having a full covered case for multiple years, i finally broke down and bought a different case. Used otter box before, but didn't have the confidence, but now my mind is changed. Best case to have

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits perfect and has protected my phone. I’ve dropped it a few times and no cracks

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Mr Austine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it works greatly. the camera is good. the battery last for long time. Quality phone and Excellent

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sturdy and compact easy to put on the phone it has fallen and no cracks on screen or device pefect fit.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Reliable name, reliable protection.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have trusted the Otterbox name for my last several phones and tablets, and have never had an issue. My last phone used a Commuter series as well and I appreciated the slimmer profile while still offering plenty of protection. I've only had this a week or so at this point, but I've already knocked my phone on the ground twice and there's not a mark on it. I've got zero complaints. Actually, this newer design is much easier to get on and off than the Commuter I had on my last phone, so that's an extra bonus as far as I'm concerned. That means I can take it off and clean things much easier.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Good Balance

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good balance of protection and size keeping in mind the large size of the phone. The rubber/hard plastic design feels good as well.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has worked great protecting my phone on numerous drops. I have used this case on my phone for the last 3 years and is still in great condition and protects my phone wonderfully.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It offers good protection, and it isnt too bulky. Its easy to get the phone in and out of the case as well.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Does the job

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone protector is a good one. It's lightweight, easy to install, an does the job.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use, Fit

    Rated 4 out of 5 stars

    Protective case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well made & sturdy, easy to put on. Fits well in the pocket

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Quick look window is a great feature!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is perfrct for everything but mounting the phone in the car or anywhere. I wish they made a magnet that would allowyouu to kerp it open. It is my favorite case. I end up using a basic case because I need my phone in a cradle when driving. I use maps at work. The best part is the little window can be customized with its own time/date stamp and backgrounds. Looks great!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Grip

    Rated 5 out of 5 stars

    Excellent and light weight cover

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very light weight and works great with samsung. Fits very well and good grips.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Samsung Galaxy S23 Ulta Case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, durable, fits to size, great reliability, great price, protects cell phone exactly as stated.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Fit

    Rated 4 out of 5 stars

    Good Mid-Size Case

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OtterBox never shorts on quality. Easy to install. Great midsize case... but a bit pricey. If it had magsafe magnets built-in I would give it 5 stars. The back of the case leaves enough room for 3rd party stick-on magsafe magnets.

    I would recommend this to a friend
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