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Customer reviews

Rating 4.5 out of 5 stars with 895 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers recognize the Commuter Series Hard Shell for Samsung Galaxy S23 Ultra primarily for its protective qualities and perfect fit. Many appreciate the camera quality, ease of use, and grip it provides. Some find the case to be bulky and have expressed concerns regarding the charging port cover and the need for a separate screen protector.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 895 reviews
  • Rated 5 out of 5 stars

    Team OtterBox

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time purchasing the Commuter make of OtterBox. I normally will purchase the Symmetry model for my cell phone but decided to go with the Commuter instead. I am pleased with the choice. The case installed without issue and I like the feel of it. Would definitely purchase again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good stuff

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! I would recommend this too anyone!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Slim Cover

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a quick replacement from another brand that broke. It's slim and easier to fit in pockets. But miss the kick stand from the other brand. Also the shell sometimes comes off as it's not snuggly fitted.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    phone case protector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pretty nice slim profile with nice durability for a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 3 out of 5 stars

    Not the case for me.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is good quality overall, however I returned it and went with a different case instead. I found that there is a design flaw where the case has a weak point near the cameras.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello Jacob! We are sorry to hear that this case was not for you. We do have a great warranty if you do have one of our products and would be more than happy to help if problems do arise! OtterBox

  • Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case. Otterbox is always great. Thanm you...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expected lower quality as I bought it in a very reasonable price and there were other options available. However, i was pleasantly surprised by the great quality and lightweight look. Definetly would buy again.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    OtterBox hard case for Samsung S23 Ultra.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The USB charging port was very difficult to open until part of the case opposite the charger flap broke. Otherwise, the case is sturdy and I feel confident that it will help protect my phone if it drops the rated six feet.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey there, Neil! We apologize for any trouble you've had with the Commuter Series case for your Galaxy S23 Ultra. We're happy to hear the protection offered by this case has been up to your standards though. If you're noticing that the charging port door is a bit stiff, we find that things will loosen up a bit over time.

      If your case has since taken on some damage, we'd be more than happy to look into your case replacement options under our fantastic product warranty. Just give our awesome Otters a ring at 1-855-688-7269 and they'd be more than happy to get things moving on your warranty claim.

      Best,
      OtterBox Customer Support OtterBox

  • Rated 5 out of 5 stars

    great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly enjoy the phone and it is a wake-up to going back and forth with iPhone. There is a learning curve but not terrible. I am enjoying the customization of the andriod system. only real complaint that i have is the screen is very sensitive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick. Seemless. Samsung.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for my dad when his old Galaxy started to crash. The Smart Switch app made the transfer of his old data quick and seamless, and the phone itself is sleek and efficient in its processing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing case

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent case. Durable, never had a phone break while using this brand.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Side open

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The covering of the phone is not tightly at all edges. Side of the phone opens making me on comfortable to use it.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      We have a great Limited Lifetime Warranty, and our Customer Service Team would be more than happy to get you a new product via warranty replacement. Please reach out to us via chat, and we are happy to help with this! OtterBox

  • Rated 5 out of 5 stars

    Sales of a phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal great item great salesman and great place to have a bestbuy. Freidly atmosphere easy to find items very very clean and all the people that work there are very nice and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice phone I love it. Great customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Case

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent still have it on my phone coner started to peel off

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone I've ever had, works like a charm have always loved samsung products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item and very durable. Got it a good deal and price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent for the price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty dwcent case but the only complaint is that you have to push the side buttons kind of hard.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Otterbox

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OtterBox has protected my phone, it's good quality and highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best case out there

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical of how big my phone will get because galaxy are already big enough, but i have to say this is by far the best i ever own, highly recommend.

    I would recommend this to a friend