Customer Ratings & Reviews
- Model:
- 77-91106
- SKU:
- 6525858
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers recognize the Commuter Series Hard Shell for Samsung Galaxy S23 Ultra primarily for its protective qualities and perfect fit. Many appreciate the camera quality, ease of use, and grip it provides. Some find the case to be bulky and have expressed concerns regarding the charging port cover and the need for a separate screen protector.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Charging port cover
Great but broke
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great warranty, but the little cover over the charging port broke right away. I haven't exchanged it, but need to. I expect a new one to have the same issue.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We apologize that you experienced an issue with the charge port cover portion of the case. We have an amazing warranty and we would be happy to get you a new case via warranty replacement to take care of this problem. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
Held up to its name
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was hard to get off and on.But it was a good case.It never faltered
I would recommend this to a friend- Pros mentioned:Grip
Big
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I found this OtterBox to be too thick. The rubber grips make it comfortable to handle. But not comfortable in the pocket.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We are so sorry to hear this specific case is not to your liking. The Commuter Series case offers amazing protection for your device. If our Customer Service Team may answer any questions or assist with any issues, please do not hesitate to reach out to us via phone or chat as we are always more than happy to help!
Wish it worked
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not protect my phone sadly, the quality felt sturdy but just fell apart after a couple months. I work as a delivery driver and need something sturdy cause phone dropping is common.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello David! We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please reach out to us with any questions or if you’d like a new case.
Tough
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never owned a smart phone case that made me worried about damaging the floor from a drop than the phone itself... exagerations aside, this case is TOUGH.
I would recommend this to a friendBest Phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its my favorite phone I've ever had! The Best Buy employees were awesome, knowledgeable, and helpful. Got a great deal singing up with a AT&T, and I love the service so far.
I would recommend this to a friendcover
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good................................................
I would recommend this to a friendAn Offer That I Couldn't Refused
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the cases designed by the company that's at the top. An S23 Ultra commuter OtterBox For $20.00. How could i
I would recommend this to a friend- Pros mentioned:Fit
Fits good. Not great protector
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fits as is should. Phone protection isnt great. The back camera of the phone got broken with this case on with just normal use.
No, I would not recommend this to a friend Great case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The case does its job. It would've been nice to have a camera cover, but i understand it would look somewhat awkward and probably would be the first thing to break.
I would recommend this to a friendGood so far
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well, seems to be doing everything a phone of this caliber is designed to do. We'll see how long it lasts.
I would recommend this to a friendcellphone case
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.best cellphone case ever no regret on purchasing it
I would recommend this to a friendS23 Ultra is the Ultra Phone King
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This phone does EVERYTHING it was advertised to do and more. Is the price hefty....not as much as you think. My only gripe is no 128gb version but with photo sizes blossoming....it makes sense
I would recommend this to a friend- Pros mentioned:Protection
Ok
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has decent protection. After a week of owning it, the case would just partially split apart with little to no effort.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello, Andrew! We apologize that your case experienced a splitting issue. We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
Protect n serve
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased the ultra 23 and case a few weeks ago. Case is well designed and made of durable materials. Would recommend to anyone purchasing a new phone.
I would recommend this to a friendCase for my Samsung Ultra 23
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had good luck with Otterbox and being able to replace. It appears I might be having issues with wireless charging but other than that the car has been great.
I would recommend this to a friendworks great
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.case it grear. But overtime the inner case gets loosen. hopefully they upgrade quality of that rubber. And add protection for the camera.
I would recommend this to a friend
Superb case.
|Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic case that offers good drop protection, comfortable in the hands, and doesn’t interfere with functionality.
I would recommend this to a friendPhone case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great item. Works great for my phone. Would highly recommen to anyone looking for a phone case. Outter box is the way to go
I would recommend this to a friendnot for standard S23
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product doesn't work for the standard Samsung Galaxy S23 phone I have, so I returned it.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .We are glad to hear that the retailer helped with this issue.