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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 902 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers recognize the Commuter Series Hard Shell for Samsung Galaxy S23 Ultra primarily for its protective qualities and perfect fit. Many appreciate the camera quality, ease of use, and grip it provides. Some find the case to be bulky and have expressed concerns regarding the charging port cover and the need for a separate screen protector.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 902 reviews
  • Pros mentioned:
    Ease of use, Grip

    Rated 5 out of 5 stars

    Great phone cover.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cover is great keeps tight on the phone and grips well. Easy to clean and wears rugged keeps phone safe. I like it would buy it again. The flip for the charger is tight and looks like it will last longer than expected and keeps it clean. The cover also keeps the photo lens from being scratched when lated down which is great also.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Fit

    Rated 4 out of 5 stars

    Good Mid-Size Case

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OtterBox never shorts on quality. Easy to install. Great midsize case... but a bit pricey. If it had magsafe magnets built-in I would give it 5 stars. The back of the case leaves enough room for 3rd party stick-on magsafe magnets.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Otterbox - s23 Ultra

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits great. Not to bulky. Protects phone well. Will definitely recommend this.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having a full covered case for multiple years, i finally broke down and bought a different case. Used otter box before, but didn't have the confidence, but now my mind is changed. Best case to have

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Does the job

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone protector is a good one. It's lightweight, easy to install, an does the job.

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection
    Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    Good, good , good, good, good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection , good grip and no to bulkie. Little expensive.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Otterbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits nice, protects the phone great. Not to bulky.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Super protective

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super protective, clean design and easy to use!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    OtterBox Galaxy S23 Ultra phone case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price for such a good, protective, case was perfect. OtterBox makes some of the best phone cases and Best Buy had the lowest price of every other retailer I could find.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Charging port cover

    Rated 4 out of 5 stars

    Only 1 flaw imo

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So i definitely feel confident when my phone is in this case my only annoyance is that there is a flap that goes over the charging port that is stiff and makes getting a cord plugged in kinda annoying, but overall a solid purchase

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection

    Rated 5 out of 5 stars

    Durable and reliable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive been using otterbox for a few generations of phones now and I had originally purchased a different brand case for my current phone. But i soon realized alot of other cases dont offer the same kind of grip and protection. Glad there is a slimmer option and with more colors this generation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    OtterBox is Good

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has protected my phone through a couple of drops over the last 1.5 ~ 2 years. The case is beginning to warp slightly and occasionally my phone will poke out at one of the corners though (this just started within the last month) so I recommend getting this case if you plan on upgrading phones regularly and you need a good thick case to work for about two years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this Otterbox cover to anyone that wants to protect the phone and will take abuse of dropping and the abuse of being put in you pocket, or in a case day in and day out.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Nice but charging problems

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all i like the the phone. I had the note phones up until the z fold 3 came out then i got the z fold 4 and only got this phone as my fold 4 died from water. I got this phone because it was only option and i needed a phone right away. I miss the big fold screen. But im super impressed with the s23 ultra camera. The reason i gave it 4 stars is because from the day i got it the charging port has been weird. All chargers i use is finicky if you hold the phone and charge the charger is connecting and disconnecting. Theres not a firm solid connection. Maybe this is just a defect to my phone. But the morning after buying it i flew to the philippines so no way of trying to work it out with samsung or best buy. Charging while driving sucks too its connecting and disconnecting constantly. Once im back home i might just go back to z fold.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Thank U for creating a less "armored" case OB!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So if you know OtterBox... You know they make cases in the style of combat tanks... Coolers... thick plastic, heavy and bulky... Not this bad boy! This is slim and comfortable with the awesome protection they offer. Do it!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Good Case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good case, hard shell, light, especially with kids that like to drop things, it does protect the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has worked great protecting my phone on numerous drops. I have used this case on my phone for the last 3 years and is still in great condition and protects my phone wonderfully.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sturdy and compact easy to put on the phone it has fallen and no cracks on screen or device pefect fit.

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection

    Rated 5 out of 5 stars

    Perfect Case!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great sleek case; it doesn't add bulk to the phone like other cases do gives the phone a perfect grip and protects the phone from drops, and if the case breaks otterbox can send you a new one at no cost

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Otterbox cheaper than insurance

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned many cell phones. I always protect my Samsung phone with a OTTERBOX cover and never had a problem. You can't always be as careful as you like and thats why I purchase an Otterbox its cheaper than buying Insurance.

    I would recommend this to a friend