Save up to 50% on 3-Day Sale deals.Ends 12/7.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $39.99

Customer reviews

Rating 4.5 out of 5 stars with 874 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

90%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 874 reviews
  • Rated 5 out of 5 stars

    Best buy ever had

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone, best price,best cameras, overall the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone case!!!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection for phone. Really serves it's purpose. Comfy to hands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I really like this phone

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice phone, super powerful, the camera is super clear

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter box

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very sturdy, feels solid! I absolutely love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is really great..camera us excellent..only issue is not charge fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice case

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is easy to remove and put on, and also works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Your device truly protected

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very resistant case of high quality. highly recommend

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Tough buttons but only case that fits

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It fits but kinda wish the screen had more protection. The side buttons are very hard to press so i cut the sides of the buttons with a razor blade but only the sides, now are easier to press, but be careful with cutting yourself. Because this phone gets really hot, would be nice if the case had cutouts to vent easier.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We are so sorry to hear you are experiencing some issues with your case. Please reach out to our Customer Service Team via chat, and we are happy to help with this situation. OtterBox

  • Rated 5 out of 5 stars

    My cell phone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good i love it. Excellent the camera is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox for S23 Ultra

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Otterbox is a unique phone case. I have several phone cases for my S23 Ultra but this one is becomming my favorite.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Very poor quality materials, warped rubber

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this case for my Galaxy S23 Ultra in November 2023. Within just a few weeks of purchasing, the rubber along the button side of the phone started to warp. It's now gotten to the point where the hard plastic and rubber no longer fit together and the phone just falls out of the case in my pocket. I have purchased Otterboxes for all of my phones in the past but it seems like their quality control has really fallen off of a cliff in recent years. I have tried to initiate a warranty request for a replacement on their website but when I enter my Best Buy order number it shows up as not found. Avoid.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We are so sorry to hear you experienced an issue with your case. Please reach out to our CS Team by phone or via chat, and we are happy to help with this situation via our great warranty! OtterBox

  • Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exelent phone not to expensive... bought this at best buy and they was very helpfull and experts

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its a good one lol

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product juat doesnt work with wireless charging

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hulk case

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my case. It is really strong. My cell phone is safe now.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible case

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible case. Halfway up the phone the plastic doesn't go up the sides of the phone. Just on the back. Then the plastic wraps around the top of the phone. Because of this, the plastic piece keeps slipping off and the rubber is bending away from the phone. The case slips off the phone pretty frequently. Just very poorly designed. I'd say it's possible it's just a defective case, but no way this design works. I'm sure others just got used to it going to crap after a few months. I had the Symmetry case before this one for my S23U and it had issues with the case falling off the phone. That case lasted like 6 months before I had to replace it. This one lasted about the same time. Otterbox used to make good cases. Sucks to see a company go to crap like this.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello, Tony! We are so sorry to hear you are experiencing issues with your case. Please reach out to our CS Team by phone or via chat, and we are happy to help with this situation, as we have a great warranty! OtterBox

  • Rated 5 out of 5 stars

    Good protection without too much bulk

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tailored fit to phone, easy on & off, visually seems to offer good protection you'd expect from commuter case (with less bulk than the defender series which is too wide to fit in some car phone holders for the big s23 ult). The grip is good on the sides except for a 2.5 inch section on the lower half. The 2 grips on the back/exterior are ok, but not as good in my opinion as on prior commuter cases I have used.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    As good as advertised, with one asterisk

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super simple design simply stretches over the phone like a glove. Has a little hatch cut into it where cables need to plug in, but the material makes that hatch difficult to manage when actually opening it and plugging something in. Surface grip is outstanding in hand, yet glides smoothly in and out of fabric such as clothes pockets. Entirely protected my phone three times. (Three drops.)

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We're so sorry to hear about the trouble with your product. We have a great warranty, and our Customer Service Team would be more than happy to get you a new product via warranty replacement. Please reach out to us via chat, and we are happy to help with this! OtterBox

  • Rated 4 out of 5 stars

    the best cover for phone and works

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the s23 ultra protector Great product it just doesn't work with wireless charging Otterbox never fails when it comes to protection and its elegant black design The best phone case in my opinion because it is also compatible with the s22 ultra and also the s23 ultra in What they can improve is to cover the edges a little more for more protection but very resistant, high quality case. highly recommended for people who work on construction sites or jobs where there is also a risk of damaging the cell phone. This case is easy to remove and put on and also works very well and they should add a version that can be charged with wireless charging.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent upgrade

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a s10 plus and you can really fell and tell the difference!! Better battery life, camera, weight and size!! Definitely happy i did so .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome case for my samsung s23 ultra.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to get your phone into and out of. Aggressive stipling on the sides of the case to ensure a steady grip andvreduce unwanted sliding across smooth surfaces. I would definitely recommend this case to anyone needing good protection at an affordable price and stylish to boot.

    I would recommend this to a friend