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Customer Ratings & Reviews

Your price for this item is $39.99

Customer reviews

Rating 4.5 out of 5 stars with 875 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

90%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 875 reviews
  • Rated 5 out of 5 stars

    great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly enjoy the phone and it is a wake-up to going back and forth with iPhone. There is a learning curve but not terrible. I am enjoying the customization of the andriod system. only real complaint that i have is the screen is very sensitive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick. Seemless. Samsung.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for my dad when his old Galaxy started to crash. The Smart Switch app made the transfer of his old data quick and seamless, and the phone itself is sleek and efficient in its processing.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Slots for your phone buttons on case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The holes on the side of the case to expose the volume buttons for your phone are too tight, so when you go to push the button to adjust the volume , it's almost impossible . EITHER POOR DESIGN OR POOR QUALITY CONTROL> Sorry I purchased it !!!!!!!

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! Thank you for your feedback! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by chat, and we are happy to help with this! OtterBox

  • Rated 4 out of 5 stars

    Decent for the price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty dwcent case but the only complaint is that you have to push the side buttons kind of hard.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    OtterBox hard case for Samsung S23 Ultra.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The USB charging port was very difficult to open until part of the case opposite the charger flap broke. Otherwise, the case is sturdy and I feel confident that it will help protect my phone if it drops the rated six feet.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey there, Neil! We apologize for any trouble you've had with the Commuter Series case for your Galaxy S23 Ultra. We're happy to hear the protection offered by this case has been up to your standards though. If you're noticing that the charging port door is a bit stiff, we find that things will loosen up a bit over time.

      If your case has since taken on some damage, we'd be more than happy to look into your case replacement options under our fantastic product warranty. Just give our awesome Otters a ring at 1-855-688-7269 and they'd be more than happy to get things moving on your warranty claim.

      Best,
      OtterBox Customer Support OtterBox

  • Rated 5 out of 5 stars

    Sales of a phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal great item great salesman and great place to have a bestbuy. Freidly atmosphere easy to find items very very clean and all the people that work there are very nice and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    cellphone case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best cellphone case ever no regret on purchasing it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Went to a defender

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was still pretty easy to crack the screen. I cracked on the curved part. So i upgraded to defender

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Thank you for your feedback. Please reach out to us via chat if we can be of any assistance! OtterBox

  • Rated 5 out of 5 stars

    Best case out there

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical of how big my phone will get because galaxy are already big enough, but i have to say this is by far the best i ever own, highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An Offer That I Couldn't Refused

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the cases designed by the company that's at the top. An S23 Ultra commuter OtterBox For $20.00. How could i

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good so far

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, seems to be doing everything a phone of this caliber is designed to do. We'll see how long it lasts.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Big

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found this OtterBox to be too thick. The rubber grips make it comfortable to handle. But not comfortable in the pocket.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We are so sorry to hear this specific case is not to your liking. The Commuter Series case offers amazing protection for your device. If our Customer Service Team may answer any questions or assist with any issues, please do not hesitate to reach out to us via phone or chat as we are always more than happy to help! OtterBox

  • Rated 3 out of 5 stars

    Great but broke

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty, but the little cover over the charging port broke right away. I haven't exchanged it, but need to. I expect a new one to have the same issue.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We apologize that you experienced an issue with the charge port cover portion of the case. We have an amazing warranty and we would be happy to get you a new case via warranty replacement to take care of this problem. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this! OtterBox

  • Rated 5 out of 5 stars

    Best Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its my favorite phone I've ever had! The Best Buy employees were awesome, knowledgeable, and helpful. Got a great deal singing up with a AT&T, and I love the service so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case does its job. It would've been nice to have a camera cover, but i understand it would look somewhat awkward and probably would be the first thing to break.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tough

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never owned a smart phone case that made me worried about damaging the floor from a drop than the phone itself... exagerations aside, this case is TOUGH.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fits good. Not great protector

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits as is should. Phone protection isnt great. The back camera of the phone got broken with this case on with just normal use.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Phone case

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality phone case definitely monies worth recommend this item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect n serve

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the ultra 23 and case a few weeks ago. Case is well designed and made of durable materials. Would recommend to anyone purchasing a new phone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has decent protection. After a week of owning it, the case would just partially split apart with little to no effort.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello, Andrew! We apologize that your case experienced a splitting issue. We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this! OtterBox