Customer Ratings & Reviews
- Model:
- 77-91114
- SKU:
- 6584838
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
to a friend
Absolutely stunning phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.AWESOME, I really enjoy all of this phones features
I would recommend this to a friendSamsung Galaxy s23 Ultra
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great choice at the time. Dudnt have many options.
I would recommend this to a friendGreat Case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Quality, seals ports well. Would definitely buy again
I would recommend this to a friendOtter box
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice. .................,................
I would recommend this to a friendVery poor build for $40
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this case a whopping four months ago and it is starting to give out on me, the sides of the case are peeling off so under minimal pressure the top of the case will shift off leaving it vulnerable to break. The ergonomics of the case are very poor for 40 dollars, the charging port cover is a pain to get out right before bed. Ever since I cracked the screen on my phone I can't rest easy thinking the case will do almost nothing.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We apologize that you have experienced an issue with your Commuter Series case. We have an amazing warranty and we are happy to get you a new case via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
What Protection?
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.poorly built and lasted about 4 months before edges got soft and loose to the point I had to replace after i got a small crack on my S23 Ultra and had to replace the screen.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We are so sorry to hear you experienced an issue with your case. Please reach out to our Customer Service Team, as we would be happy to help with this situation.
Its an ok case but slips off
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It protects the phone but it always slips out. Unfortunately I cant return mine so i have to keep it, it slips off the phone so it doesnt really "protect" the phone
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We apologize for the issue you are experiencing with your Commuter Series case slipping off of your device. We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
Not Bad
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Basic quality. Started to stretch near the volume controls.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by phone or via chat, and we are happy to help with this!
Lemon?
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Otterbix has always been great but this case is already warping and coming loose in the top corner. Its been less than 2 weeks
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello Tom! We’re so sorry to hear about the trouble with your product! Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
Poor showing by otterbox
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Top right corner of the case streches out and the corner of the phone keeps popping out. Otterbox will not warrenty this case for the s23 ultra.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We are so sorry to hear you are experiencing a stretching issue at the corner of your Commuter Series case. Please reach out to our CS Team by phone or via chat, and we are happy to help with this situation!
S23 ultra otterbox
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good at first but seems to be flawed. The corner near the volume buttons start to stretch out after a couple months and never go back.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello, Joshua! We are so sorry to hear that the corner of the case has become stretched and/or loose. Please reach out to our CS Team by phone or via chat, and we are happy to help with this situation!
Didn't last 5 months.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've owned this for just short of 5 months and the rubber portion of the case has stretched away from the phone. Not sure why this would happen as I do not store or carry the phone anywhere that would put pressure on the case to make it stretch. I can only conclude that it comes down to cheap materials. Spend your money on a different case and stay away from this one.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello, Arthur! We are so sorry to hear that you experienced a stretching issue with the rubber portion of your Commuter Series case. Please reach out to our CS Team by phone or via chat, and we are happy to help with this, as we have a great warranty!
Bulky
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It makes the phone look even bigger than it already is but it does prote t the lhone well from dust and debirs. I like the charger port cover as well.
I would recommend this to a friendAffordable - Stylish
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This case is for style "looks" more then anything the case- (this isn't a OtterBox issue) -will easily slip on and off, it doesn't protect the screen or camera area really at all outside of flat flooring drops. Highly recommend you look elsewhere for protection and good luck there. Samsung design failed this device. Style 5/5 Fit 2/5 Protection 2/5 - Doesn't protect the screen at all. Feel good in hands 4/5
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey there, Chad! So sorry to hear the Commuter Series case for your Galaxy S23 Ultra wasn't quite what you were hoping for. We're happy to hear you've been a big fan of this case style though! While this case does feature raised edges around your screen and camera to assist with drop protection, we'd recommend pairing this case with one of our trusted screen protectors if you're looking for 360 degree protection.
We'd also like to mention that we design all of our cases on an individual basis to ensure their seamless compatibility with the unique features of your exact device, so any fit issues are definitely unexpected. We'd like to see what we can do to make things right by you. Please give our awesome Otters a buzz at 1-855-688-7269 and they'd be more than happy to help find the best path forward for you.
Warm Regards,
OtterBox Customer Support
Ms
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Case isnt as tight where the buttons are. So frame of phone is showing in that area. Expensive for quality
No, I would not recommend this to a friendAverage
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke plastic upon first accidental drop. Didnt see anything special. Otterbox will warranty but still charge you shipping and handling.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We are so sorry to hear you had this particular experience following a device drop. We do have an amazing warranty and are most happy to replace that case to keep your device well protected! We're apologize for any frustration associated with the associated fee. We grab a shipping and handling fee on all warranty claims. This allows us to get you a new OtterBox with less hassle to you!
Good case could be better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good hardshell case.....sides not too much protection. I got it on sales so fair price
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello Mike! We appreciate the feedback and hope you are enjoying your new case! If any problems do arise in the future, give our CS Team a call at 1-855-688-7269 and we are happy to help! Thank you again!
It's ok.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is just ok. Not like the high end Otter Box I had for my previous ph. I will eventually purchase one. I don't feel this would have good protection if I dropped my phone from a standing position! My ph cost lots of $$! Once I pay it off I will invest in a better quality (cushioned) cover!
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello, Elivra! We hope that the features and great protection of the Commuter Series case grows on you with time and use. If any questions or needs arise related to this case, please feel free to reach out to our Customer Service Team as we are always happy to help!
Compared to iphone s
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has its + and -. The main issue is not able to move around on doxument when zoomed in or magnified. Great pic quality.
I would recommend this to a friendotterbox is good stuff
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad but the other full coverage model is better...
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We hope you enjoy the amazing protection and features of the Commuter Series case! Please reach out to our CS Team by phone or via chat if you would like to explore some of our other case offerings for your device as we are always happy to help!