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Customer reviews

Rating 4.5 out of 5 stars with 898 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers recognize the Commuter Series Hard Shell for Samsung Galaxy S23 Ultra primarily for its protective qualities and perfect fit. Many appreciate the camera quality, ease of use, and grip it provides. Some find the case to be bulky and have expressed concerns regarding the charging port cover and the need for a separate screen protector.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 898 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Quality phone cover

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very robust cover. Provides outstanding protection.

    I would recommend this to a friend
  • Cons mentioned:
    Charging port cover

    Rated 2 out of 5 stars

    Really pushed my buttons (or didn't...)

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a nice fitting case overall, but I was really disappointed in the fact that the buttons were extremely hard to push. I was also a little bit annoyed with the flap that covered the charging port at the bottom. It was really quite difficult to open, which I suppose is the way it's supposed to be to be more secure and dust free, but it made it frustrating to try to plug My phone in in my car. I don't know if the whole button pushing issue was due to the fact that it was a two-layer case. But either way I quickly changed to a different type that is working much better for me

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We are so sorry to hear that you experienced issues with this specific case. Please reach out to our CS Team by phone or via chat, and we are happy to help with this situation! OtterBox

  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Great protection, not so great button pression,

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case protects my phone well, but after less than a month, the upper right deforms enough that it makes pressing the power/volume buttons difficult. Also, unless your nails are grown out, flipping the charging port open is extremely difficult.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    S23 ultra

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best bang for your buck saved me from breaking my phone

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Phone case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone fell about 4ft but was protected from any damage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice cover

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems really sturdy. Everything I expect from Otterbox.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Case Samsung S23

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, I always buy this brand for its durability.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Solid and slim

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid and protective case. While stil slim. ....

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great drop protection with guarantee construction....

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Remarks about otterbox

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good but the side button is somehow hard to press.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent case. Keeps phone protected at all times.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Otter Box

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the otter box products. Easy to install and use.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Good case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good case good case good case good case good case!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OtterBox

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slim and tough. Always a good product from Otterbox

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    S23 Ultra Case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the case works great and fits perfect on the phone

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wouldn't recommend

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to have a slim but protective case. The edge of the case where the side buttons are quickly began to bulge out & my screen cracked on a short drop.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello David! We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please give us a call at 1-855-688-7269 with any questions or if you’d like a new case. OtterBox

  • Rated 3 out of 5 stars

    S23 Ultra case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a decent case. It does the job but I only got it because it was on sale. I personally prefer the defender series. *Con* the case is a little slippery in hand.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great case!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This otterbox case is nice! Not too bulky like a lot of other rugged cases. It feels comfortable to hold phone as well. My Samsung wireless charger works great with it as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Otter Box Commuter Case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the price, it was easy to install and appears durable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had this phone for a year now and i dont regret buying it. Its still perfect condition since i got it. I recomend it to anyone looking for a new phone.

    I would recommend this to a friend