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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 885 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.7 out of 5 stars

90%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 885 reviews
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expected lower quality as I bought it in a very reasonable price and there were other options available. However, i was pleasantly surprised by the great quality and lightweight look. Definetly would buy again.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    OtterBox hard case for Samsung S23 Ultra.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The USB charging port was very difficult to open until part of the case opposite the charger flap broke. Otherwise, the case is sturdy and I feel confident that it will help protect my phone if it drops the rated six feet.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey there, Neil! We apologize for any trouble you've had with the Commuter Series case for your Galaxy S23 Ultra. We're happy to hear the protection offered by this case has been up to your standards though. If you're noticing that the charging port door is a bit stiff, we find that things will loosen up a bit over time.

      If your case has since taken on some damage, we'd be more than happy to look into your case replacement options under our fantastic product warranty. Just give our awesome Otters a ring at 1-855-688-7269 and they'd be more than happy to get things moving on your warranty claim.

      Best,
      OtterBox Customer Support OtterBox

  • Rated 5 out of 5 stars

    great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly enjoy the phone and it is a wake-up to going back and forth with iPhone. There is a learning curve but not terrible. I am enjoying the customization of the andriod system. only real complaint that i have is the screen is very sensitive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick. Seemless. Samsung.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for my dad when his old Galaxy started to crash. The Smart Switch app made the transfer of his old data quick and seamless, and the phone itself is sleek and efficient in its processing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Case

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent still have it on my phone coner started to peel off

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wish it worked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not protect my phone sadly, the quality felt sturdy but just fell apart after a couple months. I work as a delivery driver and need something sturdy cause phone dropping is common.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello David! We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please reach out to us with any questions or if you’d like a new case. OtterBox

  • Rated 5 out of 5 stars

    Sales of a phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal great item great salesman and great place to have a bestbuy. Freidly atmosphere easy to find items very very clean and all the people that work there are very nice and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item and very durable. Got it a good deal and price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone I've ever had, works like a charm have always loved samsung products

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Otterbox

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OtterBox has protected my phone, it's good quality and highly recommended.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent for the price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty dwcent case but the only complaint is that you have to push the side buttons kind of hard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    cover

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good................................................

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    not for standard S23

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product doesn't work for the standard Samsung Galaxy S23 phone I have, so I returned it.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      We are glad to hear that the retailer helped with this issue. OtterBox

  • Rated 5 out of 5 stars

    Best case out there

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical of how big my phone will get because galaxy are already big enough, but i have to say this is by far the best i ever own, highly recommend.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great but broke

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty, but the little cover over the charging port broke right away. I haven't exchanged it, but need to. I expect a new one to have the same issue.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We apologize that you experienced an issue with the charge port cover portion of the case. We have an amazing warranty and we would be happy to get you a new case via warranty replacement to take care of this problem. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this! OtterBox

  • Rated 5 out of 5 stars

    cellphone case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best cellphone case ever no regret on purchasing it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Big

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found this OtterBox to be too thick. The rubber grips make it comfortable to handle. But not comfortable in the pocket.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We are so sorry to hear this specific case is not to your liking. The Commuter Series case offers amazing protection for your device. If our Customer Service Team may answer any questions or assist with any issues, please do not hesitate to reach out to us via phone or chat as we are always more than happy to help! OtterBox

  • Rated 5 out of 5 stars

    An Offer That I Couldn't Refused

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the cases designed by the company that's at the top. An S23 Ultra commuter OtterBox For $20.00. How could i

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its my favorite phone I've ever had! The Best Buy employees were awesome, knowledgeable, and helpful. Got a great deal singing up with a AT&T, and I love the service so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good so far

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, seems to be doing everything a phone of this caliber is designed to do. We'll see how long it lasts.

    I would recommend this to a friend