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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 885 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.7 out of 5 stars

90%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 885 reviews
  • Rated 5 out of 5 stars

    Tough

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never owned a smart phone case that made me worried about damaging the floor from a drop than the phone itself... exagerations aside, this case is TOUGH.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case does its job. It would've been nice to have a camera cover, but i understand it would look somewhat awkward and probably would be the first thing to break.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fits good. Not great protector

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits as is should. Phone protection isnt great. The back camera of the phone got broken with this case on with just normal use.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has decent protection. After a week of owning it, the case would just partially split apart with little to no effort.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello, Andrew! We apologize that your case experienced a splitting issue. We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this! OtterBox

  • Rated 5 out of 5 stars

    Protect n serve

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the ultra 23 and case a few weeks ago. Case is well designed and made of durable materials. Would recommend to anyone purchasing a new phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S23 Ultra is the Ultra Phone King

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone does EVERYTHING it was advertised to do and more. Is the price hefty....not as much as you think. My only gripe is no 128gb version but with photo sizes blossoming....it makes sense

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works great

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    case it grear. But overtime the inner case gets loosen. hopefully they upgrade quality of that rubber. And add protection for the camera.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Case for my Samsung Ultra 23

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had good luck with Otterbox and being able to replace. It appears I might be having issues with wireless charging but other than that the car has been great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    S23 ultra case

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice but after about a year the top right corner has started to pop off of my phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone case

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality phone case definitely monies worth recommend this item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case has held up great! Plus i love that if it doesnt it is under warranty.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    1000+ dollar junk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad i didnt review it when i bought it. Just 2 and a half years in and battery bloated. Back cover popped up and broke cause of it. Now i have to get the battery and probably back cover replaced. Might just go to apple after this even though i dont like apple. Shouldn't have to be dealing with these issues 2 1/2 years in after paying 1000+ dollars for a phone.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We are confident that the retailer will help with this issue. Please feel free to reach out to the retailer you are working with on this. OtterBox

  • Best Buy Employee

    Rated 5 out of 5 stars

    Superb case.

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic case that offers good drop protection, comfortable in the hands, and doesn’t interfere with functionality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item. Works great for my phone. Would highly recommen to anyone looking for a phone case. Outter box is the way to go

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox strikes again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case works really great I only use otterboxes This case is awesome

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Slots for your phone buttons on case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The holes on the side of the case to expose the volume buttons for your phone are too tight, so when you go to push the button to adjust the volume , it's almost impossible . EITHER POOR DESIGN OR POOR QUALITY CONTROL> Sorry I purchased it !!!!!!!

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! Thank you for your feedback! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by chat, and we are happy to help with this! OtterBox

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a couple of drops my phone is like new. 100% recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sturdy Coverage

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this product open box. Works great. Have dropped phone multiple times in no damage to my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I is much better than the one I purchase from the cell phone company. Because it has to remove from the phone often.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Went to a defender

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was still pretty easy to crack the screen. I cracked on the curved part. So i upgraded to defender

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Thank you for your feedback. Please reach out to us via chat if we can be of any assistance! OtterBox