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Customer reviews

Rating 4.5 out of 5 stars with 897 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.7 out of 5 stars

90%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 897 reviews
  • Rated 5 out of 5 stars

    Best case out there

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical of how big my phone will get because galaxy are already big enough, but i have to say this is by far the best i ever own, highly recommend.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Side open

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The covering of the phone is not tightly at all edges. Side of the phone opens making me on comfortable to use it.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      We have a great Limited Lifetime Warranty, and our Customer Service Team would be more than happy to get you a new product via warranty replacement. Please reach out to us via chat, and we are happy to help with this! OtterBox

  • Rated 4 out of 5 stars

    Otterbox

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OtterBox has protected my phone, it's good quality and highly recommended.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Big

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found this OtterBox to be too thick. The rubber grips make it comfortable to handle. But not comfortable in the pocket.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We are so sorry to hear this specific case is not to your liking. The Commuter Series case offers amazing protection for your device. If our Customer Service Team may answer any questions or assist with any issues, please do not hesitate to reach out to us via phone or chat as we are always more than happy to help! OtterBox

  • Rated 5 out of 5 stars

    Tough

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never owned a smart phone case that made me worried about damaging the floor from a drop than the phone itself... exagerations aside, this case is TOUGH.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its my favorite phone I've ever had! The Best Buy employees were awesome, knowledgeable, and helpful. Got a great deal singing up with a AT&T, and I love the service so far.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fits good. Not great protector

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits as is should. Phone protection isnt great. The back camera of the phone got broken with this case on with just normal use.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    An Offer That I Couldn't Refused

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the cases designed by the company that's at the top. An S23 Ultra commuter OtterBox For $20.00. How could i

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    cover

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good................................................

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case does its job. It would've been nice to have a camera cover, but i understand it would look somewhat awkward and probably would be the first thing to break.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wish it worked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not protect my phone sadly, the quality felt sturdy but just fell apart after a couple months. I work as a delivery driver and need something sturdy cause phone dropping is common.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello David! We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please reach out to us with any questions or if you’d like a new case. OtterBox

  • Best Buy Employee

    Rated 5 out of 5 stars

    Superb case.

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Fantastic case that offers good drop protection, comfortable in the hands, and doesn’t interfere with functionality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good so far

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, seems to be doing everything a phone of this caliber is designed to do. We'll see how long it lasts.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Held up to its name

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was hard to get off and on.But it was a good case.It never faltered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S23 Ultra is the Ultra Phone King

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone does EVERYTHING it was advertised to do and more. Is the price hefty....not as much as you think. My only gripe is no 128gb version but with photo sizes blossoming....it makes sense

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has decent protection. After a week of owning it, the case would just partially split apart with little to no effort.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello, Andrew! We apologize that your case experienced a splitting issue. We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this! OtterBox

  • Rated 5 out of 5 stars

    Protect n serve

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the ultra 23 and case a few weeks ago. Case is well designed and made of durable materials. Would recommend to anyone purchasing a new phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    cellphone case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best cellphone case ever no regret on purchasing it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Case for my Samsung Ultra 23

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had good luck with Otterbox and being able to replace. It appears I might be having issues with wireless charging but other than that the car has been great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works great

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    case it grear. But overtime the inner case gets loosen. hopefully they upgrade quality of that rubber. And add protection for the camera.

    I would recommend this to a friend