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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 885 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

90%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 885 reviews
  • Rated 5 out of 5 stars

    Great Samsung Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone. Great upgrade from S10. Easy setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using Otterbox for years. Great and reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case and good quality!!! 100% recommend !!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good product, I would recommend it to all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely stunning phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AWESOME, I really enjoy all of this phones features

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not impressed compared with previous cases

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This seems different in quality then previous otterbox cases for Samsung phones. The cover that goes over where you charge the phone is also cumbersome to open.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We are sorry to hear that you are experiencing some issues with your Commuter Series case. Please give our CS Team a call at 1-855-688-7269 and we are happy to see how we may be able to help! OtterBox

  • Rated 5 out of 5 stars

    Samsung Galaxy s23 Ultra

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great choice at the time. Dudnt have many options.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Over a decade of phone cases, yet no improvement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not great. No protection against dust inside the case, so dust will scratch your phone while this case is on it. Used to DBrand cases and this is somehow more expensive and lower quality..

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello, Phil! We apologize for any confusion or inconvenience. The Commuter Series is not a dustproof case, but we do offer some other case options that may assist with keeping dust away from your device better. Please reach out to our CS Team by phone or via chat, and we are happy to help with this! OtterBox

  • Rated 4 out of 5 stars

    Great Case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Quality, seals ports well. Would definitely buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter box

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice. .................,................

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very poor build for $40

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this case a whopping four months ago and it is starting to give out on me, the sides of the case are peeling off so under minimal pressure the top of the case will shift off leaving it vulnerable to break. The ergonomics of the case are very poor for 40 dollars, the charging port cover is a pain to get out right before bed. Ever since I cracked the screen on my phone I can't rest easy thinking the case will do almost nothing.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We apologize that you have experienced an issue with your Commuter Series case. We have an amazing warranty and we are happy to get you a new case via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this! OtterBox

  • Rated 3 out of 5 stars

    Sub Par Case

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a Ok Product the Commuter Series is Not as Durable as I thought it would be But it served its purpose

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! Thank you for the feedback Jason. We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please reach out to our CS Team by phone or via chat, and we are happy to help with this! OtterBox

  • Rated 2 out of 5 stars

    Its an ok case but slips off

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It protects the phone but it always slips out. Unfortunately I cant return mine so i have to keep it, it slips off the phone so it doesnt really "protect" the phone

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We apologize for the issue you are experiencing with your Commuter Series case slipping off of your device. We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this! OtterBox

  • Rated 2 out of 5 stars

    Lemon?

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbix has always been great but this case is already warping and coming loose in the top corner. Its been less than 2 weeks

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello Tom! We’re so sorry to hear about the trouble with your product! Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this! OtterBox

  • Rated 3 out of 5 stars

    Not Bad

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic quality. Started to stretch near the volume controls.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by phone or via chat, and we are happy to help with this! OtterBox

  • Rated 3 out of 5 stars

    Poor showing by otterbox

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top right corner of the case streches out and the corner of the phone keeps popping out. Otterbox will not warrenty this case for the s23 ultra.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We are so sorry to hear you are experiencing a stretching issue at the corner of your Commuter Series case. Please reach out to our CS Team by phone or via chat, and we are happy to help with this situation! OtterBox

  • Rated 3 out of 5 stars

    S23 ultra otterbox

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good at first but seems to be flawed. The corner near the volume buttons start to stretch out after a couple months and never go back.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello, Joshua! We are so sorry to hear that the corner of the case has become stretched and/or loose. Please reach out to our CS Team by phone or via chat, and we are happy to help with this situation! OtterBox

  • Rated 2 out of 5 stars

    What Protection?

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    poorly built and lasted about 4 months before edges got soft and loose to the point I had to replace after i got a small crack on my S23 Ultra and had to replace the screen.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We are so sorry to hear you experienced an issue with your case. Please reach out to our Customer Service Team, as we would be happy to help with this situation. OtterBox

  • Rated 1 out of 5 stars

    Surprisingly defective

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like many already complained the top right corner of the case would not hug the body of the phobe properly. Very poor and total waste of money.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      We have a great warranty, and our Customer Service Team would be more than happy to get you a new product via warranty replacement. Please reach out to us via chat, and we are happy to help with this! OtterBox

  • Rated 3 out of 5 stars

    Bulky

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It makes the phone look even bigger than it already is but it does prote t the lhone well from dust and debirs. I like the charger port cover as well.

    I would recommend this to a friend