Customer Ratings & Reviews
- Model:
- 77-91474
- SKU:
- 6584806
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
to a friend
Phone case is better than phone
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its a great phone case. Shame the phone is a piece of crap.
I would recommend this to a friendGood protection but buttons are a little hard to p
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good case but the buttons are way too hard to press, just aggravating to me. If you need 1 where the buttons are not easy for accidental pressing are something, this would be great. Not saying their extremely hard, just not easy like i like it to be.
No, I would not recommend this to a friendOur Preferred Case but not this time
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We had the commuter case for our old phones and liked it, so got it for our 23s. Both mine and my husband's cases have gotten misshapen in the same 2 places. Husbands already ripped. We are not rough with our phones.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We apologize that both you and your husband have experienced issues with your Commuter Series case. We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
Get a cheaper case
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second otterbox I've bought for a galaxy phone and both started stretching out away from the phone in one corner where it's thin.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please reach out to our CS Team by phone or via chat, and we are happy to help with this!
Sticky
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just got a new phone last night and had to run to best buy this morning on my lunch break. I was hoping to run in and just grab it fast before my meeting but when I opened the package it was covered in this gross sticky mess!!! I tried to exchange it but it was the only one left in store so I had to pay $50 ($10 more than the online price) fora gross sticky used mess just because I was already running late at that point, nobody working there had any wet wipes, and I don't trust not having a case on a 1500 dollar phone. But shame on you best buy for up charging dirty used goods. Make sure you check what you buy thoroughly before paying.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there! We're so sorry to learn about your unfortunate experience with the Commuter Series case for your Galaxy S23 Ultra. We're not exactly sure what went on here, but we definitely understand your concern. We're confident our friends at Best Buy will be able to make things right by you, but please don't hesitate to give our customer service team a call at 1-855-688-7269 for any further assistance.
Kindly,
OtterBox Customer Support