Customer Ratings & Reviews
- Model:
- 77-94522
- SKU:
- 6567465
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers are positive about the protection and fit offered by the Commuter Series Hard Shell for Samsung Galaxy S24 Ultra. Users appreciate the camera quality, grip, and ease of use, as well as the price, weight, and color options. However, some customers have expressed concerns about the bulk and charging port design.
This summary was generated by AI based on customer reviews.
Worst otterbox case ever
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't protect the phone at all. Its cheaply made and wont even protect for a one foot fall. Also gets dirty instantly.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by phone or via chat, and we are happy to help with this!
Slow.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a slow phone. At first i thought it was the internet but my old phones older versions work faster and better.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello, Randy! We hope you are enjoying the Commuter Series case on your device! Should any questions arise, please do not hesitate to reach out, as our Customer Service Team is always happy to help!
- Cons mentioned:Bulk
Too Heavy and Bulky
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Way Waaaaaaaaay Too heavy and bulky for my hand...My new phone feels like its 4 lbs heavier then my older phone. My hand gets sore if i use my phone for more then 1 5 -2 mins
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello Adam! Thank you for your feedback about the weight of your product. We have taken your feedback to the company for future consideration on this option.
- Cons mentioned:Charging port
Just okay
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What you get for the price sucks, the bottom part where you charge is just loose because the rubber part is not fully in place by the case. The case itself is okay for protection but not really.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello Robert! We are sorry to hear about the fitting issues with your case. We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please reach out to our CS Team by phone or via chat, and we are happy to help with this!
Poor service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a review on the phone but the service was the worst i recieved anywhere ever. They messed up my financing application and didnt know what they were doing and they wouldnt do anything to make it right never going to buy anything from bestbuy again
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We are confident that the retailer will help with this issue. Please feel free to reach out to the retailer you are working with on this.
- Pros mentioned:Protection
Best Protective Case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My phone fell @ least 3 times while working. Hit the floor faced down. My Anxiety was st a all time high. Until i picked my phone up eith a sigh of relief. No cracked screen.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello Lenae! We are happy to hear that your device is being well protected by our case! If you do ever have any issues with the case in the future, please reach out to our CS Team by phone or via chat, and we are happy to help with this!
Duped again by advertising
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only thing good about those items is the color. Hard to hold and no grip or rubber to stop from sliding off surfac3 or out of hand.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello Lynn! Hello! Thank you for your feedback on our case! We always look to continuously improve our products thanks to feedback like yours! If you ever do have a problem with your case, we have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please reach out to our CS Team by phone or via chat, and we are happy to help with this!
Android phone case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The case for the phone could be made better. It us nit design deeper enough to protect the face of the phone if dropped
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by phone or via chat, and we are happy to help with this!
Otterbox S24 Ultra
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent case. Fit is a bit bad. Silicon outter ahell doesnt fit well with the plastic inside shell. Wouldnt buy again.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We are sorry to hear about the fitting issues on your device. We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please reach out to our CS Team by phone or via chat, and we are happy to help with this!
Not for me
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The phone case is very slippery when held in the hand; it offers no grip at all. I returned it the same day.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We are so sorry to hear you are experiencing an issue with the Commuter Series Case for your Samsung Galaxy S24 Ultra. While it sounds as though you have a plan to remedy the issue via return to the original place of purchase, please reach out to our CS Team by phone or via chat, if additional questions arise, and we are happy to help.
It's a scam. Bb offering potential money 4 review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a scam. I review for a "chance at winning $400" so that's what I'm doing.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We’re so sorry to hear about the trouble with your product! Please give our CS Team a call at 1-855-688-7269, or reach out to us via chat, and we are happy to help with this!
Sagging case
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It sucks, doens fit right, saggs on the sides, i think the casing is wider on the top than the bottom.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We are so sorry to hear that you are experiencing an issue with your case. Please reach out to our CS Team by phone or via chat, and we are happy to help with this situation, as we have a great warranty!
Sucks
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Case does not have grip it is a 0 for me..........
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We are so sorry to hear that you are experiencing an issue with the texture of the Commuter Series case. Please reach out to our CS Team by phone or via chat, and we are happy to help with some case alternative suggestions that may have a different texture to better fit your needs.
- Pros mentioned:Price
Good for New Phone
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sturdy and nice color, price reasonable, sadly delivered to the wrong address but, as it was a family member, no big problem.
I would recommend this to a friend - Pros mentioned:Build quality
God Tier Phone
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the single best phone I've ever had. The cameras are so ehow an improvement from the 23 ultra. The screen looks amazing and almost feels twice as large now that the edges aren't curved. I love the rectangular design they use vs most other phones being curved. I can imagine if you had smaller hands it would be a bit cumbersome to use, but there is a cool one handed mode. Everything is just a convenience to do on this phone.
I would recommend this to a friend - Pros mentioned:ProtectionCons mentioned:Bulk
Love it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect phone case! Not too bulky. I've dropped my phone a million times and it's kept my phone in perfect condition!
I would recommend this to a friend - Pros mentioned:FitCons mentioned:Bulk
Otter box commuter case
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect fit on the new phone. Recommend to anyone who doesn't want a bulky case
I would recommend this to a friend - Pros mentioned:Fit, Protection
Samsung Galaxy S24 Ultra
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect fit for Samsung S24 Ultra for ultra protection
I would recommend this to a friend - Pros mentioned:Protection
Tried and True
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am a longtime OtterBox customer. After a month of use I am once again assured they will always keep my phone protected. This phone case has to do some work too. I am very busy and don't always have time to put my phone where it belongs.
I would recommend this to a friend - Pros mentioned:Protection
Otter phone case
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I used this model on previous phone. That phone survived my dog taking it outside dropping it down stairs and a few drops that I did. I assume it will work just as good on my new phone
I would recommend this to a friend