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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 208 reviews

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92%
would recommend
to a friend

Customers are saying

Customers are satisfied with the protection and storage features of the Commuter Series Wallet Case. Many appreciate the convenience of carrying cards and cash, although some find the case slightly larger and thicker than expected. The ease of use and design also receive positive feedback, but concerns about grip and the added bulk were raised by a few customers. Overall, the case's protective qualities and added storage are its most praised aspects.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-208 of 208 reviews
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Awesome case and wallet!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this case for my 5S and loved not haivng to carry a wallet all the time. So when it finally came out for my 6, I picked it up. 3 cards + cash = awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what I needed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was tired of carrying around (and keeping track of) both my phone and wallet. This is the perfect combination; it's no thicker than my wallet and allows me to carry my ID and two credit cards and my health insurance cards. In addition, it's quite study and holds up to the occasional drop.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not as great as I hoped

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love otter box cases, but this one fell flat. It's very slippery and the back doesn't slide open easily. The combination of those two problems have caused me to drop my phone a few times. Hope they rethink the design.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    It's ok

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only real issue that I have with this case is that is more of the slippery plastic than rubber plastic. It makes me feel as though it will slip through my hands at any moment especially in the winter time.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey Gosh,

      We're sorry to hear that the OtterBox Commuter is a bit too slippery for your comfort level! We certainly weren’t out to cause any perilous predicaments, but rather create a streamlined design with ease-of-use for clothing pockets, etc. If you ever need any help with your OtterBox please feel free to call our friendly Otters at 1-855-688-7269.

      Cheers,
      OtterBox Customer Service Team otterbox

  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Excellent protection plus convenience

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son originally had a Life proof case that was a pain. Hard to access the charging port, got dirty easily and hard to clean. And.... it broke. We got this Otterbox and he loves it! It can hold license, cash, etc, is rugged and study, but easy to access the charging port and headphones jack.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this case offers good protection the wallet makes my life so much easier. I also like that the wallet looks more like a battery pack so it is not obvious that my cards are in there

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Great phone case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing is it is a little thick. However is great to have my phone protected and a place to carry my ID & debit card.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst phone case ever!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this with high hopes that I could forget the wallet and just use the "phone wallet". I was wrong. The back cover is extremely hard to remove or slide off, and its also hard to get back on correctly. When you do slide it off the cards and cash fall out of the bottom back (front). It's cheap, poorly made, and an annoyance. Don't waste your time or money on this.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi rterry,

      We’re sorry that this Commuter Wallet is not working out for you. We were aiming to keep your cards and I.D. safe and secure but we never intended for it to be a hassle to use. The wallet drawer typically becomes more user friendly after a little use. If you find that the wallet drawer issue persists, please feel free to give our helpful Otters a call at 1-855-688-7269, and we’ll be more than happy to get you set up with a warranty replacement.

      Sincerely,
      OtterBox Customer Service Team otterbox