Customer Ratings & Reviews
- Model:
- 77-52771
- |
- SKU:
- 4742003
Customer reviews
Rating 4.8 out of 5 stars with 1489 reviews
(1,489 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.9
Rating 4.9 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers admire the Defender Case's excellent protection and snug fit for the iPad mini 4. Many appreciate its included stand and the ease of installation, along with the generally positive feedback on the case's quality. While some find it adds bulk and weight, the overall consensus points to a protective and user-friendly case.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Otter box iPad mini
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great otter box for the price. Awesome quality like all otter box products
I would recommend this to a friendRated 4 out of 5 stars
Good case.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am satisfied with the product. The price is the only reason I just gave it a 4 star.
I would recommend this to a friendRated 3 out of 5 stars
Very sturdy....
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very sturdy and functional my middle schooler loves it...
I would recommend this to a friendRated 4 out of 5 stars
Great for kids
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would recommend it but I do think it could be a little more rugged on the corners
I would recommend this to a friendRated 4 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t break when u throw it on the floor ipad is secured
I would recommend this to a friendRated 4 out of 5 stars
Otterbox Defender
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great case! Only wish the stand was more upright. Great though.
I would recommend this to a friendRated 4 out of 5 stars
great case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this is really great case.we have tried many and this is at top.
I would recommend this to a friendRated 4 out of 5 stars
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is really strong and durable case definitely recommended
I would recommend this to a friendRated 4 out of 5 stars
GreAt
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product I recommended everyone especial kids
I would recommend this to a friendRated 4 out of 5 stars
Solid case not cheap
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The prop view is annoying. Back plate covers the camera
I would recommend this to a friendRated 4 out of 5 stars
Good.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good but not perfect, price is too high for the features.
I would recommend this to a friendRated 4 out of 5 stars
Great protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love these cases. I have one on every I-pad I own.
I would recommend this to a friendRated 3 out of 5 stars
Didn’t survive my child.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My 3 year old absolutely made this case useless in a month!!! I bought a foam one off of amazon that has survived an entire year for a lot less than what I paid for this otter box. The built in screen protector on this sucks.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Deedevonne,
We're so sorry to hear that your iPad mini 4 Defender series didn't end up being toddler-proof! While our cases are pretty tough, they aren't necessarily designed to be indestructible so much as they are intended to absorb the brunt of any impacts that might otherwise jeopardize your device. So as long as your iPad is doing okay, we're still going to call this a win and cut straight to the part where we set you up with a brand-new replacement. If this sounds like an option that you might be interested in, please feel welcome to call our friendly Otters at 1-855-688-7269, and they'll be able to process a warranty claim with ease and haste!
Best,
OtterBox Customer Service Team
Rated 3 out of 5 stars
Mixed review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My initial purchase did not fit the iPad mini although it was clearly marked to. I had to go back to the store to exchange it which was annoying, however Freddy in the front was awesome! He helped me with everything and was super friendly!
I would recommend this to a friendRated 3 out of 5 stars
Good case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a good case but over price. I think otter box should do something with their price, if they want to keep their customers. I have been using them for a long time but the price is getting out of control now.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Tee13,
We’re glad that the Defender is taking care of your iPad mini 4. We completely understand your apprehension based on price, but we have full confidence that the cost is well worth the maximum protection, outstanding customer service and the amazing one year limited warranty you get. If you ever have any OtterBox questions or need assistance with your Defender please do not hesitate to contact our helpful Otters at 1-855-419-7417.
Best,
OtterBox Customer Service Team
Rated 3 out of 5 stars
Not for 4th Gen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This looks like a good piece of equipment but contrary to 2 different chat people it will not fit a 4 th gen iPad. Returned it with no problem and cc was credited right away.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey there iPad,
While we're glad to hear that this Defender series looked pretty solid, we apologize that it wasn't the right model for you! True, this specific case will solely fit the iPad mini 4, and not the regular iPad 4th Gen. We're happy that the return process was simple and straightforward, and we sincerely hope that this experience does not tint your vision of OtterBox for good. If you have any future questions or concerns, please feel welcome to call our amazing Otters at 1-855-688-7269, and they'll go to great feats to help you out!
Best,
OtterBox Customer Service Team
- Cons mentioned:Weight
Rated 2 out of 5 stars
bulky
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a little too bulky in my opinion...we wanted something that would protect the device but this is overkill
No, I would not recommend this to a friend Rated 3 out of 5 stars
Good case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I expected this to be a lot more useful it's hard to take off and the way it props up the IPad is ok for now but you can't really be mobile while using it probed up.
No, I would not recommend this to a friendRated 3 out of 5 stars
Not that great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The case detaches from the shell making it easy to misplace. After a while the plastic starts to wear out.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Dear Henak123,
Uh oh - sounds like the plastic shell on this Defender was so busy taking care of your iPad mini 4, it forgot to look after itself! We apologize that this case is looking a little worn out, but not to worry - our awesome Otters are ready to hook you up with a warranty replacement. Just give them a call at 1-855-688-7269, and they'll get a claim started right away!
Sincerely,
OtterBox Customer Service Team
Rated 3 out of 5 stars
Sucked
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Might have gotten a defective one but my son threw my iPad one time and the whole screen shattered,
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Dear Dani,
We're truly so sorry to hear that your iPad mini 4 did not survive a drastic drop with this Defender series. We truly put forth every effort to ensure that the Defender meets our high standards of protection, but unfortunately, every drop or fall can be influenced by multiple different variables, some of which are beyond our control.
Although our warranty is not transferable to the Apple device itself, we would very much like to send you a brand-new OtterBox in the event that your current case was also somehow jeopardized. Please feel welcome to call our friendly representatives at 1-855-688-7269, and they'll be glad to further assist you with a warranty claim!
Kindly,
OtterBox Customer Service Team





