Customer Ratings & Reviews
- Model:
- 46034BBR
- SKU:
- 4476200
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers are delighted by the Defender Case's excellent protection and secure fit for their Apple iPhone 6. Many appreciate its ease of use and the included screen protector, while positive comments also highlight the case's quality and reasonable price. Although some find it bulky, the overall positive feedback emphasizes its protective capabilities.
This summary was generated by AI based on customer reviews.
A decent drop resistand case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For as thick as this case is, I was hoping for a little better water protection. Phone was not submerged, but spilled a little water on it. Did not damage the phone, but I had to take the case apart to get all the moisture out from behind the screen protector
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Madhatter,
We’re sorry if there was any confusion about what the Defender can and cannot do. Although it offers great protection when it comes to drops, dust and scratches, it is not waterproof. If you have any OtterBox questions please feel free to give our friendly Otters a call at 1-855-419-7417.
Best,
OtterBox Customer Service Team
Ok.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.OtterBox Defender Series case is great but pricey.
I would recommend this to a friendThe case is good the clip that holds it is bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the case but I don't like the clip that holds the case the clip keeps breaking I have had to buy st least 4 cases since I got the I phone 6 that is not the way it should be unfortunately there are not many choices around I feel like I am stuck with it
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi StuB,
We’re sorry that you are having a bit of bad luck with the belt clip holster. We are bummed that you have been buying replacements as the belt clip is certainly covered under our warranty! If you currently have a damaged clip simply give our helpful Otters a call at 1-855-419-7417, and we will be more than happy to arrange a warranty replacement.
Best,
OtterBox Customer Service Team
Case works well but not easy to diassemble fast
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am pleased with this product for the most part but the case does not allow the square credit card reader to go all the way in the port causing it not to work. The rubber cover blocks it from going all the way in. Hopefully this problem can be resolved
I would recommend this to a friendhard to get on iphone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It took me and my son (who is a computer engineer, no less) half an hour to figure out how to peel apart the case and put the iphone in. the instructions made no sense. Words and pix might have helped. It was extremely annoying.
No, I would not recommend this to a friendNice phone case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A nice phone case and my second one. The first screen protector became pitted and hard to see through. I've had issues with both of the thumb readers and ended up cutting them out, so my phone will recognize my print.
I would recommend this to a friendIt’s ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Case is tough and rugged. Had to remove the screen protector because it was capturing humidity between it and the screen. When this happened, daily, I couldn’t use the top half of the screen.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Just,
We apologize that your experience with the Defender series caused you to detach the built-in screen protector! We typically don't recommend removing any portion of the unit, as this runs the risk of compromising the overall protective abilities and voiding the warranty. We regret not knowing about this situation sooner, as we would have been happy to solve this humidity issue with a replacement case.
All that being said, we're positive that our friendly Otters would love to see you use the Defender as originally intended, so please feel welcome to give them a call at 1-855-688-7269. We'll see what we can do in the form of a warranty claim to get you back on track to maximum protection!
Sincerely,
OtterBox Customer Service Team
Lost it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I keep setting it down and losing it because of the camouflage. Ridiculous. People often ask me why I am walking around talking to myself with my hand to my head because they cant see the phone.
I would recommend this to a friend- Cons mentioned:Bulkiness
Otter box
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Went through 4 of these and always have the same issue with it cracking on one of the inside corners. Wish it was more durable.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey Danny,
Sorry to hear that you've had some bad luck in the past with your Defender cases! Our cases are not necessarily designed to be indestructible so much as they're intended to absorb the brunt of any impacts, so as long as your iPhone is still doing okay, we're still going to call this a win and cut straight to the part where we set you up with a warranty replacement. Just give our friendly Otters a call at 1-855-688-7269, and they'll always be happy to help!
Sincerely,
OtterBox Customer Service Team
2 foot corner drop and BLAM
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Kinda hoped this would protect iPhone a bit better, dropped it from 2 ft, ended up on corner and shattered screen. Perhaps i expected too much but kinda hoped it would do more
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Scando,
We are truly sorry to see that your iPhone took a spill and sustained an injury. We realize just how frustrating a damaged screen can be and completely understand your disappointment. Protecting your device is always our highest priority, and although we put extensive resources toward this end, there are a variety of unique variables with every event that are often beyond our control, and we are unable to guarantee that all risk will be eliminated by use of the case. Although your mobile device is beyond the scope of our warranty, we would very much like to offer you a new OtterBox in the event that yours may have been compromised in the incident as well. Please feel free to reach out to our friendly Otters at 1-855-688-7269, and we will be glad to set this up for you.
Sincerely,
OtterBox Customer Service Team
Expensive but not user friendly.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Otter Box is not cheap, however it is not user friendly. Hard to get case on phone and then once it is on it makes using the phone difficult. Try something else.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi mattaroni,
We completely understand your apprehension based on price, but we have full confidence that the cost is well worth the maximum protection, outstanding customer service and the amazing one-year limited warranty you get.
Speaking of customer service, we definitely want to get more information on how this Defender case is hindering the use of your iPhone 6/6s. We are sorry that this is happening and we certainly want to help out in any way that we can. Please feel free to give our friendly Otters a call at 1-855-688-7269 and we will gladly assist!
Best,
OtterBox Customer Service Team
DURABLE CASE AND LOVE THE COLOR
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I HAVE ALWAYS LOVED THE DEFENDER SERIES OTTERBOX CASES, BUT IT SEEMS LIKE LATELY THE PLASTIC COVERING ON THE FRONT MAKES IT DIFFICULT TO USE ESPECIALLY WHEN TEXTING.
I would recommend this to a friend- Cons mentioned:Bulkiness
Great for beginners
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This color is not good i would recommend the hard cover.the color i got gets dirty easy. I also found it hard to clean. I
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Dionne,
We’re sorry that this Defender is getting a bit dirty. We always suggest cleaning our products using mild soap and water (never with abrasive or corrosive cleaners that may damage the case). If this doesn’t clear things up, please feel free to give our color-conscious Otters a call at 1-855-419-7417, and we will be happy to help out in any way that we can.
Best,
OtterBox Customer Service Team
- Cons mentioned:Bulkiness
Too expensive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Still cracked. Could save money on cheaper ones that could still crack and still needto replace
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Leer,
Sorry to hear that this Defender series cracked while on the front lines of protection! Our cases are not necessarily designed to be indestructible, so much as they are intended to absorb the brunt of any impacts that might otherwise jeopardize your device. So as long as that iPhone is still looking okay, we're going to call this a win and cut straight to the part where we set you up with a warranty replacement! Please feel welcome to call our friendly Otters at 1-855-688-7269, and they'll process a claim right away. We're confident that the Defender should prove its worth for a long time going forward as it keeps your phone safe and secure!
Sincerely,
OtterBox Customer Service Team
Broke the iPhone screen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it for my husbands new iPhone 6 and within a week he dropped it and broke the iPhone screen I thought the point was that it's not supposed to break the phone
No, I would not recommend this to a friendSolid Cover
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Strong and durable phone case however the thumb and finger print for my iPhone does not work very well anymore. Phone has a hard time reading it...sigh.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Tommy,
We’re sorry that this Defender is hindering the use of the fingerprint reader. We completely understand why that would be disappointing and we absolutely want to assist with this unusual dilemma. Please give our friendly Otters a call at 1-855-419-7417, and we will be happy to help in any way that we can! If needed, we can easily set up a warranty replacement for you.
Best,
OtterBox Customer Service Team
Just ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The case looks very dirty already and it gets in the way of buttons on the screen up in the corners.
No, I would not recommend this to a friendDon’t bother using the belt clip
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The overall case is very nice, rubber eventually stretches and looks bad but the belt clip snapped in half after a month of use.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Mike,
We're sorry to see that you witnessed the total destruction of a Defender series belt clip! We would love to get that part, as well as the rubber silicone, reinstated with a warranty replacement, so please feel welcome to call our friendly Otters at 1-855-688-7269. They'll be happy to send out some new pieces to get you back to the ultimate protection as soon as possible!
Best,
OtterBox Customer Service Team
No thanks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Way too big. Returned it for a smaller case. I am sure it would have protected the phone well.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey Cinco,
We’re sorry that the Defender case was a bit too big for your comfort level. Although we are not sure which case you went with we would like to let you know that we have slimmer options. Check out the links below for more information on our Commuter and Symmetry cases.
http://www.bestbuy.com/site/otterbox-commuter-series-case-for-apple-iphone-6-and-6s-aqua-sky/8636226.p?skuId=8636226
http://www.bestbuy.com/site/otterbox-symmetry-series-case-for-apple-iphone-6-and-6s-black/4473315.p?skuId=4473315
If you ever have any OtterBox questions please feel free to give our helpful Otters a call at 1-855-688-7269.
Best,
OtterBox Customer Service Team
Good price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For some reason I’m having to take this apart way too much to clean it. I don’t know if they’re all that way.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey Vjmc,
We apologize that the case removal process seems to be a little trickier than expected! For future reference, please feel welcome to call our friendly Otters at 1-855-688-7269 with any installation questions. They're always ready to provide further application assistance!
Additionally, don't hesitate to check out the link below to watch the installation video we made for this case. It should present some epic tips for applying and removing the product!
https://www.youtube.com/watch?v=IacGHCKHO_s
Cheers,
OtterBox Customer Service Team