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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.7 out of 5 stars with 6263 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers are delighted by the Defender Case's excellent protection and secure fit for their Apple iPhone 6. Many appreciate its ease of use and the included screen protector, while positive comments also highlight the case's quality and reasonable price. Although some find it bulky, the overall positive feedback emphasizes its protective capabilities.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 307 Showing 6,121-6,140 of 6,263 reviews
  • Rated 3 out of 5 stars

    lasted a while but back cover is ripping

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it lasted a while but the back covers top layers ripped and is peeling

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    To expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great bet their is a smug on the lense that makes the screen difficult to read.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too bulky for me but a durable case exchanged for thinner case

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi Sanvan,

      We apologize that this Defender series didn't end up working out for you! True, while those added layers do a lot in terms of extra protection, we certainly understand that this design might be a little too large for some. We're so glad to hear that you're now back on the path of protection that you're most interested in, and if you have any future OtterBox questions, please feel welcome to call our reliable representatives at 1-855-688-7269. They'll always be glad to further assist you!

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product satisfactory. Had no complaints at all..............:.:.............

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to give to daughter didn’t like the way it allowed me to type

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey there Lolo1102,

      Sorry to hear that you were experiencing a spot of trouble with this Defender series! What exactly about the case seemed to be hindering your typing? We would love to grab a few more details to see if we can help, so please feel welcome to call our Otter experts at 1-855-688-7269, and they'll be happy to take a closer look!

      Sincerely,
      OtterBox Customer Service Team otterbox

  • Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok. Not great. Too big and bulky. And buttons are hard to reach.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey there W9pti,

      Oh no, sounds like when we told that Defender to "bulk up" to protect your iPhone, it went a little overboard. We're sorry that you're having trouble with your case! If you're truly not enjoying the style, we might recommend switching to our Commuter case, mainly because the Commuter still offers exceptional protection in a much slimmer design. Take a look by following the link below, and if you have any questions, please give our support team a call at 1-855-688-7269!

      https://www.bestbuy.com/site/otterbox-commuter-series-case-for-apple-iphone-6-and-6s-black/8636262.p?skuId=8636262

      Sincerely,
      OtterBox Customer Service Team otterbox

  • Rated 3 out of 5 stars

    Good Phone Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Phone case but does not potect against dust or dirt that well

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi Jsmith,

      We are sorry that this Defender case is letting dust and dirt infiltrate. This is understandably disappointing and we certainly want to get more information so that we can help out. Please give our friendly Otters a call at 1-855-688-7269, and we will be more than happy to assist in any way that we can!

      Best,
      OtterBox Customer Service Team otterbox

  • Rated 3 out of 5 stars

    Protects the phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pink cover quickly got grungy looking. Interferes with fingerprint id.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi BBombshell,

      We’re glad that the Defender is taking care of your iPhone 6/6s. We’re sorry that it is tad grungy and that the fingerprint I.D. is not always working. This is not typical and we would like to help out. Please give our friendly Otters a call at 1-855-419-7417, and we will be happy to get you set up with a warranty replacement.

      Best,
      OtterBox Customer Service Team otterbox

  • Rated 3 out of 5 stars

    Not certain

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not certain if it really changes my reception. No verdict as yet!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it, but it's too big for my phone, but that's just me

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey Aaron!

      Even if it is just you, we still want to get you taken care of! We apologize that the Defender case seems to be a little too big for your iPhone 6! Is it a matter of bulkiness, or that the phone is actually rattling inside the case? If the case is just too cumbersome, we would recommend switching to our Commuter case, which still ensures great protection in a much sleeker design. Check it out by following the link below! If the phone is actually loose within the case, that might be a more severe issue, so please give our helpful Otters a call at 1-855-688-7269. They'll set you up with a warranty replacement and make sure you have a case that fits snugly!

      https://www.bestbuy.com/site/otterbox-commuter-series-case-for-apple-iphone-6-and-6s-aqua-sky/8636226.p?skuId=8636226

      Best,
      OtterBox Customer Service Team otterbox

  • Rated 2 out of 5 stars

    It was too difficult to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While it may be a great phone case, couldn't get it apart to use. At first I was just me, but then I googled how to open and put on phone. I watched youtube videos and read on line articles and found that I was not alone. I gave up and returned and bought the Otterbox Commuter.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Clip broke in 2 weeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clip broke in 2weeks. Phone case is great but clip broke.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey Carbob,

      Sorry to hear that your belt clip got tired and gave up so quickly! We try to train our cases to be the toughest soldiers around so that they can consistently protect your phone. Fortunately, there is a way that we can get that belt clip reinstated for you. Please give our strong Otters a call at 1-855-688-7269, and they'll set you up with a warranty replacement!

      Cheers,
      OtterBox Customer Service Team otterbox

  • Rated 1 out of 5 stars

    Ugly color and plastic sucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color was horrible and it just didn't fit my needs. Took it back

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Works ok for everyday use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this to anyone in an office type position.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Case is to thick to charge phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Somewhat difficult to charge phone because case is to thick

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi mtozmd,

      We are sorry that this Defender case is making it difficult to charge your iPhone 6/6s. This is not typical and we definitely want to collect more details so that we can get things turned around. When you have a moment, please give our friendly Otters a call at 1-855-688-7269 and we will gladly assist in any way that we can!

      Best,
      OtterBox Customer Service Team otterbox

  • Rated 3 out of 5 stars

    all good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    will consider best buy when I go to purchase another phone

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    AOK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good case but not too the best materials used for the clip.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    waste of money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very cheap poor quality not worth the price will be returning

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Like the fact I can send pictures while on phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure if I like it or not. I as use to a Samsung Galaxy.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    To bulky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous case was the Platinum with the belt clip. The Otter is to bulky. It is also difficult to press on letters to the far right and left because of how high the sides of the case are. Much prefer the Platinum case but did not have anymore for the iPhone 6

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi Steveo,

      We are sorry that the Defender case is too bulky for your comfort level. Perhaps you would be more interested in our Commuter or Symmetry case as they are both slimmer than the Defender. Check out the links below for more information on those OtterBox cases.

      http://www.bestbuy.com/site/otterbox-commuter-series-case-for-apple-iphone-6-and-6s-blue/8636271.p?skuId=8636271

      http://www.bestbuy.com/site/otterbox-symmetry-series-case-for-apple-iphone-6-and-6s-black/4473315.p?skuId=4473315

      If you ever have any OtterBox questions please feel free to give our friendly Otters a call at 1-855-688-7269. We are happy to help!

      Best,
      OtterBox Customer Service Team otterbox