Customer Ratings & Reviews
- Model:
- 77-87479
- SKU:
- 6491612
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers recognize the Defender Pro Series Case for Apple iPad mini provides great protection and a tight fit, and is easy to install. However, some customers have noted the absence of a built-in screen protector and issues with the stand's stability. Additionally, there are concerns about the case's overall quality, its ability to hold the Apple Pencil, and some find the design to be unsatisfactory.
This summary was generated by AI based on customer reviews.
Hard to use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am disappointed with this product I have a hard time taking it apart so I can use my mini iPad.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! The Defender Pro Series case is designed so you can use the device while it is in the case without having to remove the case. The shield stand piece of the case has some amazing features to offer as well, but the case can be used with or without the shield stand. If our CS Team can help troubleshoot, Please give us a call at 1-855-688-7269 and we are happy to help!
Otterbox for ipad mini
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Durable great quality and very sturdy.. it was price matched so worth every penny Thank you
I would recommend this to a friendotterbox for ipad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very happy with the cover just wish it had a cover for front of the ipad
I would recommend this to a friendWhat Happened to OtterBox
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very poor Otterbox, the plastic is thin, there is no screen protector and the pencil box could chip easily if accidentally dropped on a hard surface. Did OtterBox change their manufacturer?! The product used to be awesome.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Thank you for your feedback! We are always trying to make our warranty process as simple as possible and are happy to help! Please reach out to our CS team via chat and we are more than happy to assist!
Otterbox ipad mini case
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Otterbox case for ipad mini is a must have. Best case on the market. Super durable.
I would recommend this to a friendvery nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These make your ipad feel almost indestructible. High quality
I would recommend this to a friendIpad 6 otter box
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great case for traveling and heavy use in a rough environment.
I would recommend this to a friendexcellent quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent quality, 100% recommended, maximum clarity, hardness, everything perfect.
I would recommend this to a friendOTTERBOX
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I only use Otterbox products for protection on all f my electronics.
I would recommend this to a friendManagement is very rude, does not care
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy has gone down hill quick! Management is awful in my local store! There is no communication between online and the actual store, so if you order online to pickup in the store, you better hope you dont have a problem with the order!
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We are confident that the retailer will help with this issue. Please feel free to reach out to the retailer you are working with on this.
- Pros mentioned:Protection
Not the quality I'm used to from Otterbox
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the most part it does provide a lot of protection, but the rubber backing was loose and coming off.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear that your Defender Series case ended up getting stretched out! We appreciate your feedback, and we'll be sure to let our design team know about your experience. In the meantime, we have a great warranty, and we'd be more than happy to get you taken care of with a replacement case. Give us a call at 1-855-688-7269, and we'd be more than happy to get your claim started.
Best,
OtterBox Customer Service Team
If you want otter box it’s the only choice for the
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t feel as solid as previous otter box iPad cases. The Apple Pencil charging door felt weak.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear that you're not feeling confident with your Defender Series Pro! We greatly appreciate your feedback, and we'll be sure to let our design team know about your experience. Rest assured, that case has been through exhaustive design testing to make sure your device is covered with the drop protection OtterBox is known for. If you do have any troubles with your case, feel free to call us at 1-855-688-7269, and we can get you taken care of.
Best,
OtterBox Customer Service Team
Otter box
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best cover I’ve had hard to put on but. Best Buy did it for me.
I would recommend this to a friendDurability plus
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the box is quite compatible with the iPad mini. It will take a beating
I would recommend this to a friendOtterBox
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Durable and added, extra protection, for iPad. His money spent.
I would recommend this to a friendFor the clumsy kid!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very durable case - great for a clumsy 6-12 year old.
I would recommend this to a friend- Pros mentioned:Protection
Otter box
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn't go on easily, nor does it actually fit. I was assured by the clerk it would. I love Otter because when I get the dropsy, it usually protects the screen/device.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello, Jeanne! Please reach out to our CS Team by phone or via chat, and we are happy to help with troubleshooting the issue you are experiencing!
Good case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this case for mi 2 years old sister and is verg strong and good quality
I would recommend this to a friendIt sucks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m only writing this for a chance to win $400 gift card. The product is over priced for a plastic case that dones nothing. This review is a total waste of my time.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Thank you for your feedback. We have taken your feedback to the company for future consideration.
great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product at a great price. I would recommend to anyone.
I would recommend this to a friend