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Customer Ratings & Reviews

Your price for this item is $89.99

Customer reviews

Rating 4.1 out of 5 stars with 301 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers value the Defender Pro Series Case for its great protection and ease of installation. The case has a very tight fit. However, some customers have noted that it no longer has a built-in screen protector, the stand does not work as expected, and it will not hold the Apple Pencil.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 301 reviews
  • Cons mentioned:
    Case quality

    Rated 1 out of 5 stars

    Do not waste your money!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could give 0 stars I would. I have only trusted Otterbox with my Apple products and I am extremely disappointed, frustrated, and in disbelief. Purchase on 1/31/ iPad broken on 2/19/22. This is a $70 case and didn’t last 1 month. The plastic “protective cover” is not tight to the case and lifts. Also, the Apple Pencil holder should have been positioned better. Very flimsy and poorly designed.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello,

      We're sorry to hear about the damage to your device while it was in a Defender Series Pro. While our cases are tough, there are some variables that can't be predicted. Though we're not able to extend our warranty to the device itself, we're more than happy to get you taken care of with a replacement case. Please don't hesitate to reach out to our helpful Customer Service Team at 1-855-688-7269, and we can get your claim started.

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    Otterbox for ipad mini

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Durable great quality and very sturdy.. it was price matched so worth every penny Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    otterbox for ipad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very happy with the cover just wish it had a cover for front of the ipad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox ipad mini case

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox case for ipad mini is a must have. Best case on the market. Super durable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These make your ipad feel almost indestructible. High quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ipad 6 otter box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case for traveling and heavy use in a rough environment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent quality, 100% recommended, maximum clarity, hardness, everything perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OTTERBOX

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only use Otterbox products for protection on all f my electronics.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 2 out of 5 stars

    Not the quality I'm used to from Otterbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the most part it does provide a lot of protection, but the rubber backing was loose and coming off.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear that your Defender Series case ended up getting stretched out! We appreciate your feedback, and we'll be sure to let our design team know about your experience. In the meantime, we have a great warranty, and we'd be more than happy to get you taken care of with a replacement case. Give us a call at 1-855-688-7269, and we'd be more than happy to get your claim started.

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 3 out of 5 stars

    If you want otter box it’s the only choice for the

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t feel as solid as previous otter box iPad cases. The Apple Pencil charging door felt weak.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear that you're not feeling confident with your Defender Series Pro! We greatly appreciate your feedback, and we'll be sure to let our design team know about your experience. Rest assured, that case has been through exhaustive design testing to make sure your device is covered with the drop protection OtterBox is known for. If you do have any troubles with your case, feel free to call us at 1-855-688-7269, and we can get you taken care of.

      Best,
      OtterBox Customer Service Team OtterBox

  • Pros mentioned:
    Protection

    Rated 1 out of 5 stars

    Otter box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't go on easily, nor does it actually fit. I was assured by the clerk it would. I love Otter because when I get the dropsy, it usually protects the screen/device.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello, Jeanne! Please reach out to our CS Team by phone or via chat, and we are happy to help with troubleshooting the issue you are experiencing! OtterBox

  • Rated 5 out of 5 stars

    Otter box

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best cover I’ve had hard to put on but. Best Buy did it for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Durability plus

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the box is quite compatible with the iPad mini. It will take a beating

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For the clumsy kid!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very durable case - great for a clumsy 6-12 year old.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OtterBox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Durable and added, extra protection, for iPad. His money spent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this case for mi 2 years old sister and is verg strong and good quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Quality

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product, extremely durable. I would highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product at a great price. I would recommend to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Camper

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super durable, sturdy and great for my toddler!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    simply the best!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox's reputation for quality speaks for itself. Simply the best!

    I would recommend this to a friend