Customer Ratings & Reviews
- Model:
- 77-87479
- SKU:
- 6491612
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers recognize the Defender Pro Series Case for Apple iPad mini provides great protection and a tight fit, and is easy to install. However, some customers have noted the absence of a built-in screen protector and issues with the stand's stability. Additionally, there are concerns about the case's overall quality, its ability to hold the Apple Pencil, and some find the design to be unsatisfactory.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Protection
Poorly Engineered
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Poorly Engineered but still good protection. Purchased my first Otterbox for IPad Gen 6 and no instructions for first time user. Rubber backing was lose out of the box, but I assumed it was installation issue. After others users explained it was quality control issue and they suggested using duct tape which I did. The duct tape gets a lot of attention, hopefully Otterbox will will get the message and improve quality control for a top priced item.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi, Carl!
We're sorry to hear about the troubles with your Defender Series Pro! It's odd to hear about the slipcover not fitting properly on your case, and we'll be sure to let our design team know about your experience. The good news is, we have a great warranty, and we'd be more than happy to get you taken care of with a replacement case. Feel free to call us at 1-855-688-7269, and we can get your claim started.
Best,
OtterBox Customer Service Team
Great Product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great case. Very protective and great features. I would highly recommend this item.
I would recommend this to a friendPass on this until they redesign
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Like others, I am underwhelmed by the quality otterbox has presented us this time around. Major complaints, pen flap is a weak point and freaks and shifts. I can live with it. What I can’t live with is the rubber flap on the back being so floppy. Unless you are dust connoisseur you will not want this case. Does it look good? Yes. Is it poorly designed? Yes. Is it worth the money? Hard no. Unfortunately until someone out does otterbox or otterbox fixes this mistake of a case, this is what we get.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey, Tyler!
We're sorry to hear that your Defender Series Pro has turned you into a dust collector! It's unusual to hear that your slipcover is fitting so loose, and we'll be sure to let our design team know about your experience. In the meantime, we have a great warranty, and we'd be more than happy to get you taken care of with a replacement case. Feel free to call us at 1-855-688-7269, and we can get your claim started.
Best,
OtterBox Customer Service Team
Would not get this Otterbox Defender Pro Case
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was very disappointed when I dropped my iPad Mini 6, within the Otterbox and the iPencil portion of the case broke off. I had only had it for a few days and it fell less than 4’, from my hand to the ground.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about the damage to your Defender Series Pro! We appreciate your feedback about the Apple Pencil cover, and we'll be sure to let our design team know about your experience. In the meantime, we have a great warranty, and we'd be more than happy to get you a replacement case. Feel free to call us at 1-855-688-7269, and we can get your claim started.
Best,
OtterBox Customer Service Team