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Customer Ratings & Reviews

Your price for this item is $35.99
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The comparable value price is $59.99

Customer reviews

Rating 4.8 out of 5 stars with 1763 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers are satisfied with the Defender Pro Series Case's excellent protection and secure fit for their Apple iPhone 11 Pro Max. Many appreciate its durable quality and ease of use, along with the added grip it provides. However, some customers find the case bulky and heavy, and note the lack of a built-in screen protector and potential issues with wireless charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 1,763 reviews
  • Rated 5 out of 5 stars

    The best , simple case you can buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This otter box is the best —I have 4 of them and combine with Armour ghost screen shield it’s a win win situation. No large case. Easy snap in otter box and shield has to put on with patience but WELL worth it . I’ve dropped this 11 numerous times and just bounces and says use me again. Excellent

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for such a valuable Iphone. Worth every penny especially being that it’s on sale. Adds bulk but if your fine with that it’s a win.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter Box is the best in the market.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can never go wrong with Otter Box. I have dropped my phone, banged it around and it was even run over by a car once (accidental, not recommended), but the case has survived through it all. For a very reasonable price, the Otter Box is the best in the game.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly a great case offers great protection the only issue I have is there is no built in screen protector.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protective and useful case!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves this case! He specifically got it before deployment to have extra protection on his phone. He also loves the way it can clip to his belt or onto his pocket. And he also uses the kickstand a lot. Great buy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A little disappointed

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This isn’t my 1st OtterBox Defender case but I’ve only had this a little over 2yrs and the piece that goes over the charging outlet on the iPhone 11 Pro Max has already worn out and broken off. The last OtterBox case I had for 4 yrs on my iPhone 6S Plus and it never wore out and broke off. I would have given five stars had this piece not broken off.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear about the damage to your Defender Series Pro! We greatly appreciate your feedback about the port cover, and we'll be sure to let our design team know about your experience. In the meantime, we have a great warranty, and we'd be more than happy to get you taken care of with a replacement case. Feel free to call us at 1-855-688-7269, and we can get your claim started.

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    Excellent protection for my phone.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case provides excellent protection for my IPhone 11 as I inadvertently dropped it when bumped it on a door jamb. The texture provides for firm, nimble handling (when I’m not dropping it) and it dose not interfere with any of the side buttons or access to the features at the bottom of the phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband needs the belt clip and the otter box is the best out there. If it needs replaced they will replace if it breaks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best case for the iPhone Pro Max hands down!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re clumsy with your smartphone regardless if it’s an android or iOS, Otterbox protection is the way to go! I wish I would’ve used them all the years I’ve had smartphones. They would’ve been in pristine condition when my contract was over. Anyway, you live and you learn. Argggggh!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tough

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used the commuter case for years on all my phones and had to get this one because they were out of what I wanted. I’m never getting a $1300 phone w/o a case period so I took a chance on this one. Love it, I have to act like the old man I am and clip it to my waist. Love it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great case protects well

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have always used these cases for all my phones. They work well and protect well too. Sadly they are plain bulky and ugly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome case!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is hands down a necessity when you have children or work in construction or live a life where your phone takes a beating every now and then. Also the clip is great considering the fact of how big this phone is. I’ll always be purchasing for every phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox Defender Pro Case is EXCELLENT quality!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox did it again, this is such a nice case! I don’t have to worry about my new phone, this case will protect from accidentally dropping. I always use the Otterbox Defender Pro Case & this new case is even more attractive than the last one, with the cut out lines on the back!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter Box

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter Box was needed. Other cracked. Urs were 5$ less it was also in stock. Salesman willing to help where they are located

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best cover to protect your phone.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m willing to pay the price again if I need another cover. Pros...It will protect your equipment 100%. Cons...Doesn’t have a variety of colors to choose from. Just a few basic colors without any design. Normally its a bit pricy but I saw it online with a special offer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Otter box for years. wouldn’t trust my phone in another case. I drop my phone multiple times even fell off the back of my truck doing 45 mph with no problems. I recommend this case to anyone who ask.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great case

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish it came with a built in screen protection. But other than that it offers great protection for a pricey phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phone Case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very protective case. A bit on the bulky side for pockets but it’s doable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Max Protection, yet looks good!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    $550 More affordable than replacing a broken screen! If your intention is to buy a phone that costs a fortune, why not buy a protector that will give you peace of mind? I don’t know much, but I know that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent case for your phone and is a must have to protect your expensive device. I’ve dropped it many times and this case is heavy duty and does it’s job well. I always turn to otterbox defender.

    I would recommend this to a friend