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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 1764 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers are satisfied with the Defender Pro Series Case's excellent protection and secure fit for their Apple iPhone 11 Pro Max. Many appreciate its durable quality and ease of use, along with the added grip it provides. However, some customers find the case bulky and heavy, and note the lack of a built-in screen protector and potential issues with wireless charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 1,764 reviews
  • Rated 5 out of 5 stars

    EXCELLENT

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing very protective like a lion taking care of a Cub and doesnt want any harm coming to them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sturdy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter box is build like a Chevy and never fails to live up to its name. I have a heavy duty military truck run over my iPhone in an Otterbox and (although it bent the Otterbox case) there was no damage to my iPhone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best protection

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best protection for my phone. Makes it a little heavy though

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bulky but excellent protection

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case certainly provides adequate protection. I would highly recommend this case for anyone who drops their phone frequently. I would not recommend this phone if you wear tight jeans and put your phone in your pocket.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Otter box

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit. Keeps iPhone looking new and safe from dropping.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the only case I will use on any phone I buy!!!! I’ve only used defenders since iPhone 4. Never broke a phone. They have all survived drops!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tough Little Case

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm normally pretty heavy-handed and rough on phones so I was honestly expecting this case to die within 3-6 months. Not the case with one. Even though it doesn't have a protective screen (I have a glass screen protector), despite all of the hard drops onto asphalt, concrete, gravel, and tile - it's still in mint condition (no scratches, discoloration, chips, dents or markings). Super sturdy for clumsy people like myself and really easy to pop onto your phone from the box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter Box phone case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone case it’s very durable, fits tight and it protects my phone I can’t even begin to count how many times I have dropped it, great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter box does it again!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case, the belt clip has a nice feature that holds the clip open so it makes the phone air supported at an angle when watching videos or playing video games, need to try the Xbox controller out on it with the iPhone 11max

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone should know that you can’t go wrong with the otter box case, I have been using their products for years... I have them on both of my phones & both of my tablets, protects very well from drops

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Diehard Fan

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have Otter-boxes for my iPhone and my iPads and I will not tote them until I have them in an Otterbox. I need the best protection for for my high dollar items and this case delivers the Otterbox protection I expect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    President

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit exactly what it stated on the box, when ordering!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sweet Laptop Computer w/Sleek Looks, Tablet Mode

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For around $1,000, you get a sleek looking, thin profile, Laptop computer. The built-in BANG & OLUFSEN sound system sounds great, much better than other laptops that sound like a cheap speaker inside of a can. The keyboard can be illuminated or turned off. Honestly, during certain lighting conditions, the keyboard when lit can be hard to read the keys. But, during this time, if you turn off the lighting, it can be much easier to read. Could maybe use a couple more USB ports, as only two USB ports fills up quick. Nothing that an added USB plug in hub cant fix though. There is no CD/DVD player, a sacrifice to get that THIN look & feel. The TOUCH-SCREEN is a great feature, especially when in Tablet mode. So far, I am enjoying this sweet laptop computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A true Best Buy!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent case for the money, very protective case. I have searched all over for a pre-K stick tech by desk, this is the very best case I’ve been able to fight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a great protection for your phone it’s strong and keeps your phone well protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case and very protective design

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case does what I wanted. It’s grippy on all sides, front and back. Slim design for all that built in protection. Easy to access the few buttons and allows for full screen display on the iPhone 11 pro max

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek and sturdy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case has been a life saver. Not only is it extremely durable,-and protects the phone extraordinarily well, it’s also sleek looking and makes my phone look even cooler. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter box case

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter box. What can I say is that to me it’s the best cases out there. Protection is fantastic from drops. Will not go with any other products when I buy a new phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    made well

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Holding up pretty good so far, it's not a lifproof but pretty close as far as protection and holding up to what I throw it and what it goes through from work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best case protection / wireless charging

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always had an OtterBox for every phone and this one doesn’t disappoint. I have zero worries if we’re to drop the phone. Does add a bit of bulk, I can still use wireless charging such as the in car iOttie charger.

    I would recommend this to a friend