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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 1764 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers are satisfied with the Defender Pro Series Case's excellent protection and secure fit for their Apple iPhone 11 Pro Max. Many appreciate its durable quality and ease of use, along with the added grip it provides. However, some customers find the case bulky and heavy, and note the lack of a built-in screen protector and potential issues with wireless charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 1,764 reviews
  • Rated 5 out of 5 stars

    Great phone protector

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Son is very tough on phones I had to replace the Phone/screen multiple times until I purchased the OtterBox. I purchased it for his 6splus and this one is for his 11 pro max.u. Highly recommended for teenagers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Otter cover. It is the best protection for my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone vover

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera case if you are hard on your phone! A little on the large side, but very protective!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've used OtterBox for all our iPhones. We bought this one for the new iPhone 11. We know how well it protects because I still have a working iPhone 4 with an Otter protecting it from hundreds of drops over the years!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My phone is safe!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sturdy and heavy. I highly believe my phone is safe in this case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very tough

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Protects my phone well. I work in the operating room and bang it and drop it everyday. No issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beefy

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I trust all of my mobile phones in an Otterbox Defender Case. I have been using them for years. Didn’t expect the case to be without the screen protector like the previous models.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good protective case.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bulky. But very protective. Can’t say anything bad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sweet Case of Protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my dad since his case came apart. Makes it feel like a new phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter box

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great solid case for your iPhone eleven. If you drop your phone, it’s gonna be OK!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case. Can throw my phone down the stairs and it doesn’t make a scratch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    phone case

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone case this is the 2nd one i purchased great protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case for your phone.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had another otter box case on my old iPhone and dropped it in a parking lot and backed over it and didn’t hurt the phone or case. So when I got a new I said I had to have to an otter box for it too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SUPER

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fits into a shirt pocket even with the outer case with clip. Clip doubles as a stand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case for the outdoors!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OtterBox Defender cases are a perfect snug fit for the new iPhone, The back window protects the camera and does not obscure the quality of your photos.Highly recommend this case for the outdoor enthusiast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good case

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case. My phone was protected at all times, no matter what.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good protection but too expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good protection, the only one thing I don’t like is the price! Way too high!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love love love

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once you go Otter, you never go back!! It’s true. I bought my fist otterbox when iPhone 5 was released and at the time I felt that spending over $50 was too much for a phone case....until I dropped the $600 phone and had to buy a new one. Then, $50 did not seem all that bad. I went ahead and followed my friends recommendations and bought an otterbox and since then I have never gone and bought a different brand, even Lifeproof doesn’t not withstand what Otterbox stands up to. I have an iPhone 11 now and I was not not going to get an Otterbox. The only thing I would like Otterbox to do is add designs to their cases, other than that, I’ve never had any problems with them products or customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For me otterbox is a must have item when purchasing iPhone. The otterbox protects from my child drops and throws. I always purchase one before I even get my new phone in hand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone OtterBox case review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an excellent case in a protect my phone well. Anyone spending over $500 for a phone should definitely consider this as a secondary investment to protect the first investment.

    I would recommend this to a friend